Patients can effortlessly submit their daily health data, enabling healthcare teams to monitor vital signs remotely. Our solutions support a variety of Bluetooth and wireless health monitoring peripherals, such as blood pressure monitors, pulse oximeters, weight scales, and glucose meters, ensuring comprehensive and precise tracking of patient health metrics. Patients receive timely reminders to take their measurements as scheduled by their providers. The devices offer seamless automatic tracking of readings, but patients also have the option to manually input data from the peripherals, providing flexibility and accuracy in monitoring.

Medical Guardian provides advanced data-driven analytics designed to empower healthcare organizations to enhance productivity, monitor utilization, streamline clinical workflows, and assess outcomes. Our solutions deliver actionable metrics that identify, track, and improve the impact of telehealth programs on patient health. We equip care providers with sophisticated tools to evaluate the effectiveness of remote care programs. Our platform enables the exploration of patient profiles across various parameters to detect patterns and refine care strategies. This capability enhances the prioritization of clinical needs and boosts productivity by optimizing staffing and device usage with improved efficiency. Key Benefits of Our Products and Services: Enhanced Efficiency: Track device utilization, status, and asset management to drive operational efficiencies. Optimized Workflows: Improve clinical staffing and standardize care based on patient volume and needs, reducing variability in care delivery. Data Access and Management: Access comprehensive data with the ability to schedule automatic extractions, export in multiple formats, and integrate with third-party tools or for archival purposes. Medical Guardian’s solutions empower healthcare teams to leverage data for better decision-making and operational excellence, ultimately leading to improved patient outcomes and more efficient care delivery.

Our remote healthcare solutions offer comprehensive interactive capabilities, including advanced video teleconferencing through platforms such as Zoom and Vidyo. Additionally, our solutions include proactive communication features with text, email, and two-way messaging applications, ensuring seamless and effective interactions between patients and healthcare providers.

Medical Guardian provides Spanish language options, including bilingual staff and tailored reminders in Spanish. Our devices are compatible with multiple cellular providers, ensuring coverage even in remote or rural areas. By offering video visits as an alternative to in-person appointments, our services enhance health equity, improve quality of care, and reduce costs.

Medical Guardian offers ready-to-use solutions straight out of the box, with comprehensive on-site and ongoing training for both patients and end-users. Our platforms are customizable, featuring options to modify tablet displays, tiles, and questionnaires to enhance patient engagement. We support a range of chronic conditions with tailored programs, including congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), diabetes, and high blood pressure/hypertension (HBP/HTN), among others, facilitating effective chronic disease management.

Medical Guardian ensures that all products are easy to install and user-friendly. Care providers can remotely configure devices before shipment, enabling patients to simply unpack and start using the equipment immediately. Each kit arrives pre-configured with clear setup instructions for a seamless plug-and-play experience. Our support representatives are available to assist with patient installation and equipment testing, offering expert troubleshooting and training to guarantee smooth operation. We handle all logistics, shipping RPM kits directly to patients to minimize provider involvement in equipment management, thereby reducing operational burdens and costs. Medical Guardian provides tailored training for your team to ensure effective implementation of our products and services. Training options include on-site sessions and remote webinars. We offer ongoing support to address any questions and resolve issues, optimizing efficiency and improving patient outcomes. Our customer care and technical support teams are highly trained to assist users of all ages. Renowned for exceptional service, our staff consistently receives high praise from users and their families. They are patient, respectful, and HIPAA-compliant, maintaining the highest standards of service and confidentiality.

Our solutions provide patient and condition-specific health education through tailored tips, videos, and articles, all customizable by care providers to promote healthy behaviors. Additionally, our platforms feature an advanced AI component that manages patient check-ins and sends reminders via selected devices, ensuring continuous engagement and adherence to care plans.

Our platform integrates seamlessly with virtually all EHR systems. With a high degree of customizability, our development team collaborates with providers to tailor integrations into their preferred workflows, ensuring optimal client and patient satisfaction.

Once digital tools are ordered, Xealth can manage all elements of delivery and enrollment, either by sending them directly via email or SMS or via the patient portal (stock or custom-built). As patients use these programs, Xealth tracks engagement and can send reminder notifications.

Tthe Xealth platform has successfully deployed a wide variety of connected device solutions within its digital health formulary across the client base. Remote Patient Monitoring solutions deployed include both broad-based RPM such as VitalTech and Harmonize, and also focused RPM solutions such as Babyscripts, Force Therapeutics, Glooko, and Rimidi. Xealth enhances the native capabilities of each of these RPM solutions through its unique integration within the EHR, allowing for the ordering and monitoring of the RPM solution based on configurable use cases. This integration creates a seamless experience for both patients and clinicians. Xealth’s proprietary dashboard provides insights to the impact of digital solutions, allowing for health systems to gain a better understanding if the solutions they have deployed are having the intended impact.

Xealth brings data and real-time monitoring information back into the health system so care teams can follow the patient’s progress or drive interventions. Digital Care embeds third-party dashboards inside the EHR, making it easy for clinicians to see their patient’s progress without leaving the patient record. Discrete patient data, like PHQ9 scores or blood pressure readings, can be written into the chart and stored alongside similar data. Downstream workflows like notifications, best practice alerts, and patient flags can also be generated within the record.

Xealth’s platform aggregates and organizes digital health tools and related data within the EHR for easy deployment and oversight. Xealth’s core platform is the Digital Care SMART on FHIR app, which can be downloaded from Epic App Market (formerly App Orchard) or Cerner Code Gallery and configured by the health system team to launch directly in the provider’s charting workflow. Xealth’s clinical decision support rules engine can automatically distribute tools, assets, and program enrollment information to patients, as well as present relevant solutions within the patient record in the EHR for manual prescribing. Xealth brings monitoring information back into the health system so care teams can follow the patient’s progress or drive interventions. Digital Care embeds third-party dashboards inside the EHR, making it easy for clinicians to see their patient’s progress without leaving the patient record. Discrete patient data, like PHQ9 scores or blood pressure readings, can be written into the chart and stored alongside similar data. Downstream workflows like notifications, best practice alerts, and patient flags can also be generated within the record.

Xealth streamlines and enables dynamic control of data captured and collected by third party vendors. As organizations use Xealth to connect patients with Apps and RPM tools to collect and monitor patients, Xealth's integrated infrastructure enables the health system to have complete access to that data in a variety of manners. Xealth embeds third-party dashboards inside the EHR, making it easy for clinicians to see their patient’s progress without leaving the patient record. Discrete patient data, like PHQ9 scores or blood pressure readings, can be written into the chart and stored alongside similar data. Downstream workflows like notifications, best practice alerts, and patient flags can also be generated within the record.

Xealth’s platform aggregates and organizes digital health tools and related data within the EHR for easy deployment and oversight. Xealth’s core platform is the Digital Care SMART on FHIR app, which can be downloaded from Epic App Market (formerly App Orchard) or Cerner Code Gallery and configured by the health system team to launch directly in the provider’s charting workflow. Xealth enhances the native capabilities of each digital vendor through its unique integration within the EHR, allowing for the ordering and monitoring of the RPM solution based on configurable use cases. This integration creates a seamless experience for both patients and clinicians. Xealth’s proprietary dashboard provides insights to the impact of digital solutions, allowing for health systems to gain a better understanding if the solutions they have deployed are having the intended impact. Through its extensive Vendor Ecosystem, Xealth has worked collaboratively with over 40 industry recognized providers of digital health applications, clinical content, RPM and others. Maintaining excellent working relationships with vendors embedded in Xealth use cases is part of Xealth’s foundational model for achieving success across the client community.

Xealth’s Digital Command Center provides engagement data for digital tools and content deployed through Xealth. Health systems can see how many patients open an email/text message, click on a card in digital care, and watch or view content. This allows the health system to see if content is being used by patients. Health systems can change the time of deployment of a solution (send sooner or later) and/or send reminders, when there is a lower level of engagement than expected. Xealth’s monitor tab, which is integrated into Epic, displays third party application dashboards within Epic, providing a seamless experience for the clinician. The clinician is also able to see engagement data for content, such as videos/pdfs.

All user guides and patient materials are designed for clarity and ease of understanding, written at a 6th-grade reading level or below. To further aid comprehension, we incorporate multiple pictures and graphics throughout the materials. These visual aids are used to illustrate equipment setup, usage instructions, and other essential information, ensuring that patients and caregivers can easily follow and understand the guidance provided.

Our solutions offer multimodal communication options, allowing patients to interact seamlessly using the provided RPM tablet or Classic base unit. This feature ensures that patients do not need a smartphone to access our services. Whether through the tablet's intuitive interface or the Classic base unit, patients can effectively engage with their healthcare providers, receive updates, and manage their health information without additional devices.

All of our manuals, user guides, and educational materials are available in both English and Spanish to ensure accessibility and ease of use. Additionally, our monitoring center offers support in over 10 languages, catering to a diverse range of patient needs and ensuring effective communication across various linguistic backgrounds.

Our solutions provide a range of accessible engagement options, including multiple communication channels such as text, voice, and customizable font sizes. Both the tablet and smartphone interfaces are designed for ease of use, featuring large, easy-to-read fonts and intuitive buttons. These design elements ensure that patients of all ages can easily understand and navigate the system, facilitating seamless interactions with their healthcare providers.

Our devices utilize multiple cellular providers to guarantee uninterrupted connectivity, even in remote or rural areas. This approach eliminates reliance on patients' Wi-Fi or data plans for transmitting peripheral readings. Instead, data is securely and reliably transmitted to the care team via the LifeStream portal, ensuring consistent and accurate monitoring of patient health metrics regardless of their location.

Our approach ensures the elimination of hardware or software biases, such as inaccuracies in biometric data collection or algorithms that may be biased towards specific demographics. We utilize the most precise and reliable peripherals available, rigorously testing them to address and minimize skin color bias in pulse oximetry readings. By consistently selecting vendors with the best performance results, we uphold the highest standards of accuracy and fairness in our monitoring solutions.

Our solutions take into account the social and behavioral determinants of health, adapting support to meet individual needs. Our devices are designed for use in rural and remote areas, ensuring that patients have access to essential health monitoring regardless of location. We help providers close gaps in care by assisting with appointment scheduling and conducting daily patient check-ins. These check-ins assess both physical and mental well-being, addressing social determinants of health and providing a comprehensive approach to patient care.

We build trust with our users by prioritizing data privacy, security, and transparency in how their information is utilized. Our devices are FDA-registered and fully HIPAA-compliant, ensuring that all patient data and communications are encrypted to safeguard against unauthorized access. Additionally, we offer clear options for data use, allowing patients and care teams to manage their information in a secure and controlled manner. This commitment to protecting client and patient information underpins our dedication to maintaining the highest standards of privacy and security in all our services.

We address technology barriers related to internet and data plan accessibility by providing devices that do not require a mobile phone or personal cellular service. Both our tablet and classic unit come with built-in cellular connectivity through one of the largest providers in the country. This ensures that patients can seamlessly use our services without the need for additional data plans or internet access, overcoming common obstacles to remote health monitoring and care.

Medical Guardian’s RPM solutions address cultural differences and needs through several key features: Multilingual Support: Our systems offer patient materials and support in multiple languages, including Spanish, to cater to diverse populations. This ensures clear communication and accessibility for non-English speakers. Customizable Interfaces: The platforms are designed to be adaptable, allowing customization of messaging, alerts, and educational content to align with cultural preferences and literacy levels. Flexible Communication Channels: We provide various communication methods, such as text, voice, and video, to accommodate different preferences and accessibility needs. Culturally Sensitive Training: Our training programs for both patients and care providers include culturally competent strategies to improve understanding and engagement. Personalized Health Education: Our health education materials, tips, and resources are tailored to address specific cultural and behavioral health needs, enhancing relevance and effectiveness. These features help Medical Guardian ensure that our RPM solutions are inclusive and responsive to the diverse needs of patients, ultimately improving care and engagement.

Medical Guardian’s RPM solutions enhance digital literacy and ease of use with: User-Friendly Resources: Manuals and guides at a 6th-grade reading level, with visual aids for easy setup. Personalized Training: On-site and remote training sessions for patients and providers. 24/7 Support: Round-the-clock technical assistance for prompt issue resolution. Accessible Help: FAQs and troubleshooting guides available via phone, email, and chat. Ongoing Education: Regular updates and refresher training to keep users informed. Intuitive Interfaces: Devices designed with large buttons and clear fonts for easy navigation. These features ensure users receive the support and training needed to effectively use our RPM solutions.

Medical Guardian addresses cultural differences and gender respect through: Multilingual Capabilities: Support in English, Spanish, and over 10 additional languages for inclusive communication. Diverse Imagery: Patient materials and interfaces feature representative images of various cultural and gender groups. Culturally Sensitive Language: Clear, respectful language in all communications and educational materials. Customized Support: Adapted messaging and support based on cultural and gender-specific needs. These efforts ensure that our services are accessible and respectful to all users.