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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

AKASA is the preeminent provider of generative AI solutions for the healthcare revenue cycle. Our offerings are built on the AKASA platform, which integrates the company's proprietary generative AI technology and deep revenue cycle expertise to deliver exceptional impact for hospitals, health systems, and the patients they serve. 

  • Authorization - Enhance prior authorization by empowering your patient access team with a GenAI assistant that helps them complete a higher volume per day with less effort.
  • Medical Coding - Achieve unprecedented coding comprehensiveness, transparency, accuracy, and efficiency with GenAI-powered coding recommendations trained on your data.
  • Claim Attachment - Simplify solicited doc submission to payers with automation powered by GenAI — helping resolve them more efficiently, reduce payment delays, and lower denials.
  • Claim Status - Obtain up-to-date status info for submitted claims automatically, alleviating the burden on staff, speeding up claim resolution, and preventing reimbursement delays.
About AKASA:

AKASA is the preeminent provider of generative AI solutions for the healthcare revenue cycle. Our offerings are built on the AKASA platform, which integrates the company’s proprietary generative AI technology and deep revenue cycle expertise to deliver exceptional impact for hospitals, health systems, and the patients they serve. Our platform is used by more than 475 hospitals and 8,000 outpatient facilities. AKASA helps healthcare organizations improve revenue outcomes, achieve greater efficiency, empower staff, and allocate resources where they matter most.

Product Description:
Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.
About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
  • Prior authorization submissions
  • Prior authorization status check
  • Medical coding - review of missed opportunities
  • Claim status check
  • Resolving solicited claim attachment requests from payers  
Pediatric use cases:

See the above list. 

Users:

RCM teams including:

  • Prior authorization - prior auth managers, supervisors, leads, and specialists
  • Medical coding - coders, coding managers and supervisors, HIM managers and directors 
Description:
  • Increase the speed of patient payments
  • Increase the amount of patient payments collected
  • Increase the number of patients paying their bills
  • Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
  • Decrease staff involvement on patient payment follow-up through automation


Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:
  • Patients for paying bills
  • Office staff for following up patient payments through automation

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

See below. 

Differentiators vs Competitors:

Our solutions are powered by the latest generative artificial intelligence (GenAI) technology. Our healthcare-specific GenAI model is fine-tuned for revenue cycle management tasks. We trained our GenAI on a large data set (43M+ clinical documents). AKASA is the only AI company whose technology is trained on a health system's own clinical data, enabling AI to better understand the specific nuances of a health system.

GenAI can rapidly and accurately understand complex clinical documents (such as patient records), comprehend clinical context, extract information, and use the data in meaningful ways, such as in prior authorization and medical coding. 

Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Keywords

Images

1 of 1

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AKASA Authorization Image

No images provided

Videos

No videos provided

1 of 1

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Customer Testimonial: Total Access Urgent Care (Part 1)

Downloads

media thumbnail
AKASA Rev Cycle Portfolio Overview.pdf
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PATIENT_PAYMENTS_CASE_STUDY_PDF_BB.pdf

Alternatives

Company Details

Founded in 2011

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