Fully transform the discharge process and ensure the patient gets to the appropriate place of care.
A comprehensive nationwide directory of post-acute care providers
Instant eReferral
Advanced best-fit provider matching
Powerful analytics for hospitals and post-acute care providers that give transparency
Seamless integration with any EHR
Email and SMS text notifications and alerts on all referral activity, including acceptance and denials in real-time

Strata Health is an all-in-one Referral Management Solution for hospitals and health systems. Using digital tools and automated workflows, our platform empowers care coordinators to orchestrate safe, seamless, and efficient transitions across the care continuum. In just a few clicks, you can create a curated list of care options, guide patient choice, complete forms digitally with integration to the electronic record, and manage the entire referral process electronically. Our best-fit technology uses intelligent algorithms to match patients to the most appropriate care provider or bed—improving efficiency and patient engagement while saving time and reducing costs. Founded in 2002, Strata Health has been the leading provider of patient flow technology for over 21 years. With offices in Canada, the United States, and the United Kingdom, we are partnered with 79 health systems and nearly 500 hospitals and have optimized over 17 million transitions of care worldwide. 

Care Continuity's ED-Post Discharge Patient Navigation program is a data-driven patient navigation service designed to reduce patient outmigration and grow profitable service lines. 

Care Continuity leverages a purpose-built software that utilizes AI and machine learning to analyze dozens of data points and social determinants of care that make it possible to prioritize patients for outreach based on their need, and to maximize the downstream effectiveness of a patient navigation program. In addition, the software is supported by a team of trained concierges that do the navigating on your behalf, allowing your team to continue working at the top of their license.

With the ED Post-Discharge solution, Care Continuity drive 12 - 15% service line growth while reducing unnecessary ED returns by an average of 33%. 

Care Continuity's team of specially-trained patient navigators are dedicated to providing the best experience for every patient, leading to increased patient satisfaction and loyalty.

Founded in 2014, Care Continuity provides expert patient navigation solutions that are designed to bridge gaps in healthcare, providing seamless transitions between care settings, reducing network leakage, and promoting optimal health outcomes and patient satisfaction. Through a combination of advanced software, AI and a dedicated team of care concierges, we help guide patients through their care journey while maintaining the integrity of the health system network. This translates to greater patient satisfaction, better health outcomes, and increased margins for our clients.

Leading EHR functionality takes a very basic approach to patient navigation. When utilized, the EHR prioritization queue is binary, labeling every patient as urgent or non-urgent. Instead, Care Continuity not only expands the total number of evaluated data points needed to properly prioritize a patient, but Care Continuity also expands the priority listing to 10 levels, allowing for a more nuanced and tailored navigational experience. 

In addition, the EHR functionality requires the health system to staff a team of navigators. Unfortunately, this largely non-clinical function is staffed by clinical staff, severely hampering their ability to work at the top of their license. 

Care Continuity pairs their purpose-built software with a team of trained, non-clinical concierges who are experts in patient experience and proper navigation.

With more than a decade of experience working with the nation's leading health systems, Care Continuity has had the honor of navigating millions of patients through the healthcare continuum. 

Leveraging purpose-built software with proprietary algorithms designed to efficiently navigation patients, Care Continuity can provide a customizable, high-ROI solution for health systems of any size.