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Referrals Management

Referrals Management

Referrals Management

29 verified clients



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Avia Summary

Referrals Management is a solution provided by Luma Health which was founded in 2015. It belongs to multiple categories of digital health solutions including Care Transitions and Referral Management.
It has 29 verified clients.
Referrals Management integrates with major EMRs such as Epic, Meditech, and Cerner.
Some other resource(s) that may be helpful in learning about Referrals Management include: Top Patient Billing and Payment Companies Report | 2023 and Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution

Interactive notifications let patients know when they've been referred, book, and get real-time confirmation. Patients can receive automated reminders to finish scheduling a referral on a cadence, depending on the organization's workflows and needs. Patient bookings are integrated directly with the EHR schedule, and providers can be notified when a patient completes scheduling.

Increase rates of referral conversion to completed appointments, cut out the phone tag for staff, and streamline patient acquisition with self-service opportunities for patients.

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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other
Epic, Meditech, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other
Mobile / Tablet (web optimized), Desktop
Use cases and differentiators

  • Increase referral-to-completed visit conversion rates by providing actionable scheduling links to patients who have received referrals
  • Automate contact touchpoints for new patients to schedule referral visits
  • Automate process of follow-up and closing loop on outbound referrals to outside clinics

This workflow is relevant in pediatric care delivery.

Referring providers

Specialist providers


Luma's referral workflows fill a gap left by many EHR systems; the integration of external communication tools with EHR enables end-to-end, closed-loop referrals without the manual phone calls, touch points, and reminders typically required from clinic staff.

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Company information

Founded in 2015

159.1M total equity funding


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Reviewer’s Role
  • End user
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Reviewer’s Org Size
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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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