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Luma Health

Luma Health

Luma Health

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Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

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EMR compatibility

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  • Covid-19
  • Pediatric
  • In Epic App Orchard
  • In Cerner App Gallery

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  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Filter products


Product Name

EMR compatibility

Star rating

Product attributes
  • Covid-19
  • Pediatric
  • In Epic App Orchard
  • In Cerner App Gallery

Keywords

Solutions

Filter products by clients


Used by

EMR used

Organization size

Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence
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Rules-based, EHR-integrated scheduling guides patients to the right time for them, with the right provider. Scheduling can be customized to specific appointment types, lengths, providers, groups of patients, and more.
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Interactive notifications let patients know when they've been referred, book, and get real-time confirmation. Patients can receive automated reminders to finish scheduling a referral on a cadence, depending on the organization's workflows and needs. Patient bookings are integrated directly with the EHR schedule, and providers can be notified when a patient completes scheduling.
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New and existing patients can start the conversation with your organization. Providers securely two-way chat with patients, web-to-text. Patients can engage with their care in 20+ languages, including Spanish, Mandarin, Bengali, and Khmer.
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EMRs supportedEpic, Cerner, Meditech +8 more
SolutionsChat Solutions for COVID-19, Chat Solutions, Text Solutions
Keywords text, provider communication, healthcare communication +15 more
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One-to-many outreach lets you update patients about closures, tell them about new service lines, or remind them about due care.
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Patients on the waitlist automatically get text offers that match the appointment type they’re looking for. They can schedule from a link. Schedule changes are updated in the EHR for staff and clinician visibility.
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