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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
XpertCoding
XpertCoding
Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

XpertCoding is an AI enabled autonomous medical coding platform that automates over 90% of medical coding with 99% accuracy within 24 hours. XpertCoding also includes a Business Intelligence suite with a Clinical Documentation Improvement (CDI) Dashboard and a Comprehensive Data Analytics Dashboard, providing essential insights for healthcare leaders and teams to optimize operations.

What organizations can expect from XpertDox:

Unmatched Automation and Accuracy

  • Fully Automated Medical Coding: Automates 94% of claims without human review, ensuring speed, accuracy, and efficiency with minimal supervision.
  • Performance-Based Coding: Tracks quality and performance metrics effectively with support for Category II CPT codes.
  • Reduces Coding Errors to Less Than 1%: Ensures compliance and minimizes claim denials, delivering precise and consistent coding outcomes with >99% coding accuracy
  • Faster Claim Processing in less than 24 Hours: Accelerates claim submission timelines, ensuring faster reimbursements and reduced backlogs.
  • Smart Claim Scrubber: Customizable to align with payor-specific rules, reducing denials and rejections for smoother claim submissions.
  • EMR or EHR-Agnostic Solution: Enables easy data extraction and Fully Automated Claim Submission, ensuring uninterrupted workflows with any EMR or EHR system.
  • Modifies and Improves 80% of Claims: Streamlines workflows, eliminating bottlenecks and enhancing operational efficiency.

Enhanced Financial Outcomes for Clients

  • Flexible Pricing Model: Offers transparent, per-claim pricing for scalable and cost-effective solutions tailored to your needs.
  • Delivers a 15% Increase in Charge Capture: Optimizes revenue generation and ensures accurate billing practices.
  • Reduces Claim Denials by 22%: Strengthens the revenue cycle and minimizes payment delays.
  • Drives 23% Growth in PMPM Payments: Boosts practice revenue by up to 19%, significantly enhancing financial performance.

Revenue Cycle Optimization and Advanced Insights

  • Revenue Cycle Dashboard: Provides real-time visibility into key performance metrics and financial health, empowering data-driven decisions.
  • Clinical Documentation Improvement (CDI): Optimizes compliance and documentation accuracy for improved financial outcomes and streamlined workflows.
  • Advanced Analytics Suite: Benchmarks provider and clinic performance with actionable insights, helping healthcare teams make informed, strategic decisions.
  • Proactively Recovers Missed Charges: Identifies and retrieves overlooked charges from previously submitted claims, enhancing revenue integrity.

Secure and Risk-Free Implementation

  • HIPAA-Compliant Infrastructure: Ensures secure data privacy and full regulatory compliance, offering peace of mind for healthcare organizations.
  • Risk-Free Implementation: Includes zero upfront fees and a complimentary first month, allowing you to experience the benefits without risk.
  • ISO 27001, ISO 22301, SOC2 Type II compliant

Proven Results

  • Reduces charge entry lag by 40%, ensuring timely claim submissions. Achieves less than 1% coding errors, significantly improving compliance and reducing denials.
  • Enhances efficiency and accuracy, enabling healthcare teams to focus more on delivering high-quality patient care.

XpertCoding by XpertDox

XpertCoding is XpertDox's premier autonomous medical coding platform, designed to accelerate the revenue cycle with unmatched accuracy and efficiency. With risk-free implementation, zero upfront fees, and a complimentary first month, healthcare organizations can experience the transformative benefits of XpertCoding firsthand.

About XpertDox:

XpertDox is a healthcare technology company committed to reducing administrative burdens for physicians, healthcare teams, and leaders while enhancing patient care through AI-driven solutions. XpertDox employs AI, RPA, and Big Data technologies to improve healthcare outcomes.

XpertDox's commitment to innovation is demonstrated by its flagship product, XpertCoding, an autonomous medical coding software with Clinical Documentation Improvement(CDI) designed to accelerate the revenue cycle by processing medical claims with high accuracy in less than 24 hours.

XpertDox was founded in 2015 and is currently based in Scottsdale, Arizona.

Product Description:

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

About Playback Health:

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

XpertCoding uses AI, NLP, ML, Big Data, and RPA to automate medical coding, processing claims in under 24 hours. It achieves a 94% automation rate, reduces coding errors to less than 1%, and corrects discrepancies in ICDs and CPTs. The platform connects effortlessly with EMR or EHR systems without IT support and works across small to large practices, RCM organizations, billing companies, and large healthcare systems.

XpertCoding provides real-time monitoring, CDI feedback, predictive analytics for denial management, and benchmarking tools to identify areas for improvement. It offers coding insights, granular analysis, and fee schedule alerts to enhance coding accuracy and revenue optimization. Customizable dashboards allow healthcare leaders to monitor KPIs and streamline operations effectively.

XpertCoding meets high standards for data security and compliance with certifications in HIPAA, SOC 2 Type 2, ISO 27001, and ISO 22301. It offers detailed audit logs, robust encryption, and business continuity measures to ensure secure and uninterrupted operations.

The platform provides CDI feedback, benchmarking against industry standards, and alerts for CPT anomalies to reduce denials and improve accuracy. It supports ongoing training and real-time performance monitoring to drive continuous efficiency and maximize revenue potential.

Use Cases

Description:
  1. Healthcare systems, hospitals, and practices can harness XpertCoding to expedite claim submissions, boost accuracy, reduce costs, and alleviate physician burden.
  2. RCM companies can utilize XpertCoding to expedite claim processing, improve accuracy, and deliver cost savings for their clients.
Pediatric use cases:

XpertCoding is implemented at multiple pediatric practices where it automates the medical coding process.

Users:
  • Urgent Cares
  • Pediatric Practices
  • Primary Care Practices
  • Obstetrics & Gynecology Practices
  • Healthcare Systems
  • Hospitals with large urgent care, pediatrics or primary care presence
  • Any other medium to large single-specialty practices
Description:

Playback Health Pro is funcational in several use cases that benefit from enhanced communications, automation, and AI scribing.

  • Clinical Documentation: By converting patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries, Playback Health aids clinicians in reducing the administrative burden of note-taking.
  • Patient Engagement: The platform enhances the way patients receive and understand their care instructions by providing multimedia playback options (video, audio, and screen recordings). This ensures that patients can review their care instructions in a format that is easiest for them to comprehend, enhancing compliance and satisfaction.
  • Language Translation: Playback is able to record and transcrible in 15 different languages and simultaneously offer patient summeries in the patients language, while satisfying clinical documentation requirements in English.
  • Ambient Clinical Intelligence: Through its ambient listening and AI scribe functionality, Playback Health can passively capture and document clinical conversations during patient visits, which helps in creating accurate medical records without interrupting the patient-provider interaction.
  • Telehealth: During virtual visits, Playback can be used to record sessions and provide transcripts, making it easier for both patients and providers to revisit the discussed care instructions or medical advice.
  • Quality Assurance and Training: The ability to review recorded interactions can help healthcare facilities monitor and improve the quality of care delivered. It also serves as a valuable tool for training medical staff by demonstrating effective communication practices, and reduce medical malpractice liability.

These use cases highlight Playback Health's utility in streamlining communication, enhancing patient engagement, and reducing the administrative load on healthcare providers.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Playback Health Pro helps in recording instructions and care plans that parents or guardians can share and review multiple times, ensuring that children's care continues effectively at home.

Users:

Playback Health Pro can be highly effective across a range of healthcare users, enhancing communication and documentation efficiencies in various medical settings:

  • Primary Care: In primary care settings, Playback Health Pro helps in capturing comprehensive clinical discussions during patient visits, aiding in accurate record-keeping and improving follow-up care through better patient understanding and compliance.
  • Specialty Care: For specialties like cardiology, orthopedics, dermatology, and others, the platform can document detailed and often technical conversations, which are crucial for precise treatment plans and patient education about specific conditions.
  • Surgery and Pre-Operative Care: It can be used to record pre- and post-operative instructions and consents, providing patients with clear and repeatable access to crucial surgical care information and reducing anxiety and misunderstanding.
  • Pediatrics: In pediatrics, Playback Health Pro helps in recording instructions and care plans that parents or guardians can review multiple times, ensuring that children's care continues effectively at home.
  • Behavioral Health: For mental health and counseling services, the platform allows for the discreet and secure documentation of sensitive sessions, which can be reviewed by practitioners to monitor progress over time.
  • Chronic Disease Management: Playback Health Pro is particularly useful in managing chronic diseases, where ongoing education, adherence to treatment protocols, and regular updates are crucial for patient management
  • Geriatrics: For elderly patients who may have difficulty remembering complex medical instructions, the platform can offer caregivers and family members the ability to revisit discussions to ensure proper care.
  • Emergency Medicine: Although challenging due to the nature of care, it can help in documenting the acute management and stabilization of patients, which can be critical for legal and compliance reasons.
  • Telemedicine: As virtual care becomes more prevalent, Playback Health Pro facilitates the recording and sharing of telehealth sessions, making virtual visits as valuable as in-person consultations.
  • Multilingual Care Settings: In diverse linguistic environments, the platform can aid in overcoming language barriers by providing recorded content that can be easily translated or shared with interpreters.

These above areas of care benefit significantly from Playback Health Pro’s ability to capture and replay detailed medical interactions, which can improve understanding, compliance, and outcomes across the healthcare spectrum.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, Community based organizations, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, MEDHOST, MedWorx, Healthland, QuadraMed, Self-developed

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, ADT, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  1. XpertCoding is an AI-powered, fully autonomous medical coding solution, whereas EHRs only offer computer-assisted coding that requires provider input and a coding team.
  2. XpertCoding provides a Dashboard to monitor claims and perform advanced analytics across all their location, whereas EHRs do not offer a coding-focused Dashboard.
  3. XpertDox offers a Clinical Documentation Improvement module not offered by most EHRs.

Differentiators vs Competitors:

XpertCoding Differentiators

  1. XpertCoding Achieves Automation Rates Exceeding 94%. Far surpassing competitors who typically automate only 60-80% of claims, XpertCoding minimizes manual intervention, ensuring faster and more accurate claim processing.
  2. Designed for a Wide Range of Organizations: Unlike most competitors XpertCoding is built to work with RCM organizations, billing companies, small practices, healthcare systems, and hospitals, providing scalable solutions that adapt to the unique needs of any healthcare setup. 
  3. Risk-Free Trial with Complimentary Coding Services for One Month: Unlike most competitors, XpertCoding offers a no-cost trial, allowing organizations to experience the platform's capabilities before committing.
  4. Rapid Implementation with Minimal Training Time: It requires less than four weeks for onboarding and claim processing, compared to competitors' lengthy timelines, which may span several months or even a year.
  5. Comprehensive and Robust Dashboard: Provides real-time monitoring, advanced data analytics, Clinical Documentation Improvement (CDI), payer-specific performance analytics, and a detailed audit trail, empowering healthcare teams with actionable insights.
  6. Customizable Smart Claim Scrubber: Tailored to align with payor-specific rules, reducing claim denials and rejections to ensure smoother claim submissions.
  7. Seamless Connection Without IT Support: XpertCoding connects easily with any EMR or EHR system and operates without requiring IT support from clients, making implementation hassle-free.
  8. Certifications for Security and Compliance: Fully certified for HIPAA, ISO 27001, and SOC 2 Type 2, guaranteeing the highest standards of data privacy and regulatory compliance.
  9. ISO 22301 Certified for Business Continuity: Ensures uninterrupted service delivery during disruptions, providing operational resilience unmatched by many competitors.
  10. Proactive Charge Recovery and Revenue Optimization: Identifies and retrieves missed charges on previously submitted claims, optimizing revenue integrity. 
  11. XpertCoding aligns billing with payor-specific contracts, ensuring precision and compliance.
  12. Category II Coding and Value-Based Care Support: Supports Category II CPT codes, enabling organizations to track quality metrics effectively and integrate seamlessly with value-based care frameworks.
  13. Optimized for FQHCs and Medicaid Providers: Fully compliant with FQHC requirements and Medicaid coding guidelines, XpertCoding ensures organizations remain compliant while maximizing revenue cycle efficiency.
  14. Modifier Support for Enhanced Claim Accuracy: Provides full support for modifiers, ensuring accurate coding for services with special circumstances. 
  15. Compared to other competitors in autonomous or AI-assisted coding, XpertDox has demonstrated results across various organization types.
  16. Designed to scale for RCM and Billing Companies: Streamlined operations, reduced coding errors, and accelerated claim submissions.
  17. Optimal for Mid-to-large scale Practices: Minimal IT requirements and transparent pricing models make XpertCoding an ideal fit for smaller setups.
  18. Hospitals and Healthcare Systems: Comprehensive dashboards, charge recovery, and CDI tools support enterprise-level needs.
  19. Faster Claim Processing and Reduced Lag: Reduces charge entry lag by 40%, enabling faster claim submission and reimbursement cycles.
  20. Improved Accuracy and Compliance: With coding errors reduced to less than 1%, XpertCoding ensures better compliance and fewer denials.
Differentiators vs EHR Functionality:

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Differentiators vs Competitors:

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.

Health Equity

Keywords

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Videos

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Downloads

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XpertDox White Paper-Business Continuity Strategies in AI Medical Coding.pdf
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Playback Health Patient Care Case Study

Alternatives

Company Details

Founded in 2015

Founded in 2018

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