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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Osara
Osara

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Categories

Solutions

Description

Product Description:

Put the patient experience first

  • Increased CSAT: 87% of participants say the program improves their trust in their provider
  • Innovative enrolment and referral solutions, to maximize uptake and ROI.
  • High engagement: 91% program completion rate
  • They recommend Osara to others: +84 NPS

Cancer Coach

Our clinically validated behavior change platform is proven to improve patient quality of life, satisfaction, and physical and mental health.

Alongside your clinical workflow

  • No integration required.
  • Innovative enrolment and referral solutions, to minimize input required from clinical staff.
  • Meaningful reporting, so you can measure the impact on patient health and satisfaction.
About Osara Health:

Formerly known as CancerAid, Osara was founded in 2016 by oncologists wanting to improve the cancer journey. The founding members of the team sought to develop an evidence-based solution that supported patients in achieving better health outcomes.

Our solutions convert people from being reactive recipients of care, to proactive participants in their care. Osara Health focuses on empowering people with knowledge, strategies and behaviors which result in improved clinical outcomes, such as better quality of life, increased physical and mental health, and higher survival rates. For example, our participants have improved exercise, symptom tracking and diet routines. We achieve this result by using a mix of human empathy, technology and behavior change methodology - it’s backed by evidence.

We are experts at eliciting positive behavior change in people impacted by cancer. We are the only clinically validated return-to-work solution for people with a cancer diagnosis.

Product Description:

Ask Avo acts as a “digital front door” for clinicians, helping them navigate their complex EHR with ease. Ask Avo is actionable, allowing providers to ask for a patient chart summary pre-visit, a care gaps analysis, an ambient note, an order placement, and more. This unique combination of clinical decision support paired with real-time actions not only enhances provider decision-making but also saves them valuable time and improves patient outcomes.

About Avo:

Avo’s clinician support platform empowers healthcare organizations to standardize care and reduce burnout by effortlessly incorporating guidelines and protocols into the clinical workflow. By centralizing the latest information and transforming it into actionable tools in the EHR (or outside of it), Avo simplifies everyday tasks like pre-charting, care planning, documentation, ordering, and more. 

Avo’s foundational product, Avo Pathway, is a medical reference tool that comes with a free library of digitized society guidelines and top calculators. In addition to customizing pre-built templates from leading medical societies and academic medical centers, health systems can leverage their own content to turn pages of guidelines and protocols into useful clinical tools.  

Avo’s time-saving AI product, Avo Assistant, is an end-to-end clinical workflow tool that helps healthcare organizations reduce burnout by automating every day tasks like pre-charting, care planning, documentation (with ambient listening) and ordering. 

The platform is EHR integrated and powered by its "no-code" Avo Builder, which allows systems to use drag-and-drop functionality to customize Avo products. After a quick one-time install, updates can be published immediately without needing IT support. 

Avo was built for clinicians, by clinicians. Randomized control trials have shown that Avo saves clinicians 50% of their time on average and has improved admission delays to the ED by 30%. Importantly, nearly 100% of Avo users advocate for more Avo use cases after implementation. At Avo, we believe there is a better way to standardize care - with love, not alerts. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Ask Avo is HIPAA secure and SOC 2 Type II certified.

Ask Avo is much more than a clinical summary aggregating information from often out-of-date and irrelevant sources. It is designed to generate responses from recent content relevant to the institution whose clinicians are using it. The tool's unique design includes a proprietary questioning system triple verification against trusted guidelines, and offers clinician visibility and control, further enhancing its reliability. For example, when a clinician “Asks Avo” a question, the AI rephrases the question on the backend based on what it believes the clinician intended to ask. At the same time, its’ large-language-model questions and verifies the response for accuracy, relevancy, and comprehensiveness. The clinician then has full visibility into where the response was sourced from and has the power to change the source if they wish. Avo believes that AI must understand its limits, and thus the product allows clinicians to click the “AI Critic” button to see where there may be clinical gaps in the response. The product was purpose-built to assist, not dictate.

Ask Avo pulls from 2K+ society guidelines and approved research content including pathways and order sets to produce relevant results.

Ask Avo evidence is constantly reviewed and updated by the team of clinical informaticians and AI software.

Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations. They don’t need IT resources to do it, which is generally the key blocker to implementing AI solutions in the EHR. Systems have access to drag-and-drop functionality via Avo’s Builder platform to customize Ask Avo, and updates can be published immediately without needing IT support. Because Avo offers an end-to-end workflow solution, clinicians can also seamlessly integrate Ask Avo into many aspects of their work. For example, once a clinician asks the tool a question and receives a response, they can easily pull that response in their everyday tasks like pre-charting, documentation, and ordering, among much else.

Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations.

Ask Avo can produce a Chart Synopsis & Care Guide, which enables clinicians to quickly pull a snapshot on the patient in an easy-to-view format, including highlighting any care gaps that may have been missed.

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Use Cases

Description:

Cancer Coach

Backed by clinical data, our personalized coaching program is proven to improve health and wellbeing.

Personal health coach

One-on-one support and education from a trained professional.

Evidence-based resources & exercises

Cancer Coaches will share clinically proven practices and resources to focus on the areas important to the patient: whether it be sleep periods of uncertainty, reducing fatigue or pain, how best to liaise with your doctors, or how to get back to normality.

Care when it suits them

An accessible expert that’s in the patient's corner and in their pocket. Speak to your coach via confidential calls, SMS or email.

Our app

Human empathy meets digital technology. Our app makes managing your care and learning from others easier and accessible.

Cancer Caregivers

We support you in supporting them. We give caregivers the confidence and resources to ensure everyone’s needs are met.

A dedicated health coach

Personalized, one-on-one support from a trained professional. They’ll help you understand your role in supporting your loved one, while still prioritizing self-care.

Reliable resources

Your Coach will share proven practices and resources focussed on areas important to you, whether it’s your own health, living with uncertainty, accessing information, speaking with doctors, or caring for your loved one.

Care on your terms

Your Coach will call, SMS, or email at the right time for you. You can start, pause or stop whenever you like.

  • 32% Of members reported an improvement in pain.
  • 32% Of members reported an improvement in overall quality of life.
  • 51% Of members reported an improvement in physical health.
  • 53% Of members reported an improvement in fatigue.
  • 54% Of members reported an improvement in emotional problems.
Pediatric use cases:

None provided

Users:
  • Central Adelaide Local Health Network (AUS)
Description:
  • Clinical Reference tool (AI-UptoDate in the EHR with patient context)
  • Documentation Assistance 
  • Ordering Assistance
  • Pre-Charting Assistance 
Pediatric use cases:

Driscoll Children's is one of the early adopters of Ask Avo

Users:

All clinicians 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, athena, eClinicalWorks

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Does not exist within most/all EHRs today 

Differentiators vs Competitors:
  • EHR Integration ond Actionability: Tools not integrated into the EHR are never top-of-mind for clinicians and therefore require a huge investment from health systems to drive up adoption. Additionally, point solutions slow clinicians down instead of streamlining everything they need in one place. Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. 
  • Customizable, Actionable & Easy to Deploy: AI consult tools currently in the market simply produce a basic clinical summary, aren’t customizable, and lack critical, hospital-specific guidelines that meet the needs of local populations. Additionally, many tools require a tremendous amount of time and effort for IT teams to create, implement, and maintain. Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations. 
  • Trustworthy, Relevant & Transparent: Studies have shown that, especially in healthcare, ChatGPT is prone to hallucinations and incorrect or irrelevant source citations, in some cases referencing research that does not even exist. Health system decision-makers often lack insight and control into how AI tools on the market will guide their clinicians.Ask Avo is much more than a clinical summary aggregating information from often out-of-date and irrelevant sources. It is designed to generate responses from recent content relevant to the institution whose clinicians are using it. The tool's unique design includes a proprietary questioning system triple verification against trusted guidelines, and offers clinician visibility and control, further enhancing its reliability. 
  • In a recent study of Ask Avo, 61 clinicians were asked to question both Ask Avo and ChatGPT 4o with the same 10 clinical prompts that involved questions about complex patient scenarios. After receiving a response, the physicians rated the answers based on trustworthiness, actionability, relevancy, comprehensiveness, and format-friendliness. Ask Avo outperformed ChatGPT 4o on all fronts with an average of 33% better ratings across all criteria and was statistically significantly better. Clinicians' feedback included, “Ask Avo is MUCH better than ChatGPT. I love the citations built directly into the source and the ability to easily pull those citations up on the same tab. I love the "AI Fact-Check" option that makes the limitations clear as well. This is excellent” and “This program cited its sources, which increases my comfort and trust in it tremendously.”

Keywords

Images

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Videos

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Company Details

Founded in 2015

Founded in 2018

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