PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

When comparing Ready Set Recover to Electronic Health Record (EHR) technology, the differentiators lie in the focus, functionality, and user experience:

1. **Personal Empowerment vs. Clinical Documentation**: Ready Set Recover centers on empowering the patient through their surgical journey with stress-reduction techniques, daily engagement activities, and emotional support. In contrast, EHR technology is designed for clinicians to document, store, and manage patient health information, focusing on the clinical and administrative aspects of patient care.

2. **Non-Clinical Guidance**: Ready Set Recover provides non-clinical guidance and resources to help patients prepare for and recover from surgery, aiming to complement the medical care provided by healthcare professionals. This approach helps take some of the burdens off medical teams by fostering patient independence and self-management.

3. **Enhancing Patient Experience**: The program is dedicated to enhancing the patient experience by making patients feel supported, understood, and less stressed. This focus on the human side of healthcare contrasts with EHR systems, which are primarily tools for healthcare providers to improve efficiency, track patient data, and ensure continuity of care.

4. **Community and Support Networks**: Ready Set Recover facilitates the creation of support networks, offering a platform for patients to connect with others going through similar experiences. This feature is distinct from EHR systems, which do not typically provide mechanisms for patient-to-patient interaction or community building.

5. **Complement to Clinical Care**: While EHR technology is an essential backbone for modern healthcare delivery, providing crucial data and analytics to healthcare providers, Ready Set Recover acts as a complement to this technology by addressing the emotional and practical needs of patients outside the clinical setting.

In summary, Ready Set Recover differentiates itself from EHR technology by focusing on patient empowerment, non-clinical support, and the overall patient experience, aiming to improve satisfaction and outcomes by addressing the needs that extend beyond clinical care.

Ready Set Recover sets itself apart by offering an intentionally non-clinical approach to surgery preparation and recovery, complementing the clinical care provided by medical professionals. By focusing on stress reduction, patient engagement, and emotional support, the program empowers individuals to actively participate in their recovery journey. This unique approach alleviates some of the burdens on healthcare providers, allowing doctors to concentrate on delivering the best clinical outcomes while Ready Set Recover takes care of the human side of healing.

The platform's emphasis on reducing pre- and post-surgery anxiety not only creates more compliant and proactive patients but also fosters a sense of being supported throughout the process. This enhanced patient experience contributes to higher satisfaction levels, which are increasingly recognized as integral to successful surgical outcomes. By bridging the gap between clinical care and personal well-being, Ready Set Recover plays a crucial role in improving overall recovery experiences, potentially leading to better health outcomes and a more positive outlook on the healthcare journey.

The PatientBond Segmented Health Coaching product enables health coaches to engage patients with psychographic insights to motivate and activate desired behaviors. A health coach can identify a patient's psychographic profile on a dashboard (standalone or integrated with EHR) and is presented guidance and tips for enhancing the patient interaction based on these insights. Health coaches can also be trained in verbally interacting with each psychographic segment/patient type. This supplements and strengthens - not replaces - other training/approaches/processes used by health coaches.

Only PatientBond leverages a proven psychographic segmentation model to help health coaches/advisors enhance their health coaching approaches for superior results. Coaching guidance is offered in simple, straightforward suggestions and direction, including psychographic segment-specific replies to patient excuses and objections to lifestyle modification.