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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HealthVision
HealthVision
Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

HealthVision, the Intelligent Health Management System, is transforming care across health systems and value-based care organizations. HealthVision is made up of three key components:

*The Intelligent Health Record - what if you could see critical information from hundreds of EHR pages in a one-page patient chart and risk summary that serves the entire care team? HealthVision's Patient Spotlight is an easy to digest health profile and risk prediction tool. The Patient Spotlight helps clinicians make sense of the increasingly unwieldy and unmanageable health data in their EMRs in real-time.
*The Intelligent Workflow Solution - who among your patients will have an unplanned admission in the next 90 days? An ED visit in the next 30 days? The Intelligent Workflow Solution includes smart cohorts and rosters that align your scarce clinical, documentation, and administrative resources with the patients who will benefit the most. 

*The Intelligent Analytics Solution - how do your providers' mortality, hospitalizations, infection rates compare? Can your benchmarking system really match apples to apples? The Intelligent Analytics solution matches your population to others outside of your organization with the same baseline risk results. These precise comparisons are an important way to build trust and momentum among providers. 

About Health Data Analytics Institute:

HDAI is a high-growth, visionary company with innovative solutions that free up clinical time, enhance the provider experience, and support outcomes, efficiency, and economic improvement initiatives for health systems and value-based care organizations. 

Product Description:

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

About Playback Health:

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Continuity of care, care management, and care optimization; clinical operations, clinical performance, pre-visit and pre-surgery planning; post-acute network management; network, market, and financial performance and insights; population health management and value-based care; quality and safety: 

*Embedded EHR predictors enterprise-wide (ambulatory and inpatient settings) 

*Hundreds of predictive models built on HDAI’s baseline risks​ - delivery of baseline, encounter-based risks 

*Ambulatory clinical decision support​ - risk predictions for patients with consult visits to support decisions about the right clinical next step

*Discharge planning​ - evaluating discharge and next-site-of-care decisions, including SNF/HHA performance insights

*Post-discharge follow-up protocols​ - ensuring the highest-risk patients receive an appropriate share of support after discharge​

*Peri-operative adverse event risk management - focus visits around a patient’s areas of highest risk to enable optimization that improves expected surgical outcomes​

*Contracting and network design support​ - sophisticated network analytics to support decisions for provider performance, recruitment, and network optimization

*ACO patient targeting​ - smart cohorts focused on demonstrated areas of highest opportunity to enable high-ROI, precise interventions by care managers​

*Collaborate on diagnostic-grade models​ - partnership between data science teams to leverage new data sets to build diagnostic-grade models 

Pediatric use cases:

None provided

Users:

Clinicians, clinical care teams, and care managers; C-suite executives; Innovation and Quality leaders; Chief Medical Officers; Population Health leaders; Chief Nursing Officers; support/office staff 

Description:

Playback Health Pro is funcational in several use cases that benefit from enhanced communications, automation, and AI scribing.

  • Clinical Documentation: By converting patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries, Playback Health aids clinicians in reducing the administrative burden of note-taking.
  • Patient Engagement: The platform enhances the way patients receive and understand their care instructions by providing multimedia playback options (video, audio, and screen recordings). This ensures that patients can review their care instructions in a format that is easiest for them to comprehend, enhancing compliance and satisfaction.
  • Language Translation: Playback is able to record and transcrible in 15 different languages and simultaneously offer patient summeries in the patients language, while satisfying clinical documentation requirements in English.
  • Ambient Clinical Intelligence: Through its ambient listening and AI scribe functionality, Playback Health can passively capture and document clinical conversations during patient visits, which helps in creating accurate medical records without interrupting the patient-provider interaction.
  • Telehealth: During virtual visits, Playback can be used to record sessions and provide transcripts, making it easier for both patients and providers to revisit the discussed care instructions or medical advice.
  • Quality Assurance and Training: The ability to review recorded interactions can help healthcare facilities monitor and improve the quality of care delivered. It also serves as a valuable tool for training medical staff by demonstrating effective communication practices, and reduce medical malpractice liability.

These use cases highlight Playback Health's utility in streamlining communication, enhancing patient engagement, and reducing the administrative load on healthcare providers.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Playback Health Pro helps in recording instructions and care plans that parents or guardians can share and review multiple times, ensuring that children's care continues effectively at home.

Users:

Playback Health Pro can be highly effective across a range of healthcare users, enhancing communication and documentation efficiencies in various medical settings:

  • Primary Care: In primary care settings, Playback Health Pro helps in capturing comprehensive clinical discussions during patient visits, aiding in accurate record-keeping and improving follow-up care through better patient understanding and compliance.
  • Specialty Care: For specialties like cardiology, orthopedics, dermatology, and others, the platform can document detailed and often technical conversations, which are crucial for precise treatment plans and patient education about specific conditions.
  • Surgery and Pre-Operative Care: It can be used to record pre- and post-operative instructions and consents, providing patients with clear and repeatable access to crucial surgical care information and reducing anxiety and misunderstanding.
  • Pediatrics: In pediatrics, Playback Health Pro helps in recording instructions and care plans that parents or guardians can review multiple times, ensuring that children's care continues effectively at home.
  • Behavioral Health: For mental health and counseling services, the platform allows for the discreet and secure documentation of sensitive sessions, which can be reviewed by practitioners to monitor progress over time.
  • Chronic Disease Management: Playback Health Pro is particularly useful in managing chronic diseases, where ongoing education, adherence to treatment protocols, and regular updates are crucial for patient management
  • Geriatrics: For elderly patients who may have difficulty remembering complex medical instructions, the platform can offer caregivers and family members the ability to revisit discussions to ensure proper care.
  • Emergency Medicine: Although challenging due to the nature of care, it can help in documenting the acute management and stabilization of patients, which can be critical for legal and compliance reasons.
  • Telemedicine: As virtual care becomes more prevalent, Playback Health Pro facilitates the recording and sharing of telehealth sessions, making virtual visits as valuable as in-person consultations.
  • Multilingual Care Settings: In diverse linguistic environments, the platform can aid in overcoming language barriers by providing recorded content that can be easily translated or shared with interpreters.

These above areas of care benefit significantly from Playback Health Pro’s ability to capture and replay detailed medical interactions, which can improve understanding, compliance, and outcomes across the healthcare spectrum.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, ADT, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

HDAI uses GPT/LLM and AI predictive models to dynamically canvas the EHR to extract, synthesize, and risk prioritize the most relevant information. HealthVision™ allows clinicians to effectively focus on care planning instead of searching the EHR. 

The EHR has changed the way we practice medicine, burdening clinicians with mountains of data and forcing them to spend their precious time in front of computers instead of with their patients. When the healthcare industry first transitioned paper records to electronic, the intention was to have all patient data accessible in one place, alleviating the healthcare system of cumbersome physical storage spaces for medical records and administrative staff to manage it. ​

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However, the EHR has overburdened clinicians with documentation tasks that were once allocated to administrative professionals ​and has clinicians combing through an inordinate amount of disparate and disorganized data to find relevant patient information. 

Differentiators vs Competitors:

HealthVision is the first and only enterprise-wide, AI-powered intelligent health management system and is currently being used by Houston Methodist and other leading healthcare systems and ACOs. The platform has a broad range of capabilities which combined create a unique ability to address healthcare challenges across the care continuum (outpatient, inpatient, post-acute, etc.).

It simplifies information retrieval for clinicians, distilling hundreds of pages and notes for an individual patient in a typical electronic health record into an AI-synthesized one-page, individually configurable view that summarizes a patient’s medical history and granular risk profile. ​

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It allows a health system or risk bearing provider entity to identify and proactively manage patients at high risk of dozens of adverse events and excess utilization, including readmissions, extended length of stay and mortality. ​

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It enables sophisticated performance and network analysis. Using the nation’s largest longitudinal dataset (140 million patients, 0.5 trillion records), we have developed detailed performance profile on every physician and health care facility in the country.​

In addition to running Generative-AI and 100s of predictive models in real-time within the EHR environment, HealthVision is also designed to enable rapid deployment of local institutional models allowing agile and cost-effective real-time implementations of internally developed AI solutions.​

Differentiators vs EHR Functionality:

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Differentiators vs Competitors:

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.

Health Equity

Keywords

Images

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HealthVision, Intelligent Workflows and Smart Cohorts

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Videos

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HealthVision Patient Profile

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Dr. Betsy Grunch on using Playback Health .mp4

Downloads

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Building an Enterprise Healthcare AI Platform Blog
https://www.beckershospitalreview.com/patient-experience/patient-experience-in-the-age-of-covid-19-northwell-health-s-cxo-on-lessons-learned-what-lies-ahead.html

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Company Details

Founded in 2018

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