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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Craneware
Craneware

0 review

LogiCall
LogiCall

0 review

Categories

Solutions

Description

Product Description:
Founded in 1999, Craneware’s mission is to stop the loss of legitimate revenue owed to healthcare organizations by establishing a culture of revenue integrity within these organizations. Our vision is to be the partner that can be relied on to improve and sustain our customers’ strong financial performance.
About Craneware:
Founded in 1999, Craneware’s mission is to stop the loss of legitimate revenue owed to healthcare organizations by establishing a culture of revenue integrity within these organizations. Our vision is to be the partner that can be relied on to improve and sustain our customers’ strong financial performance.
Product Description:

LogiCall is a cloud-based solution facilitating unscheduled smartphone video calls between patients and their providers — around the clock. LogiCall does not require any software downloads, installations, or hardware. With LogiCall, call details are recorded, stored in a HIPAA-compliant cloud, available for patient review, and seamlessly integrated into the EHR patient record. Designed specifically for use by a patient’s established doctor, this is not a telehealth or appointment scheduling solution, but a dedicated tool for enhancing real-time communication and comprehensive documentation in patient care. 

About LogiCall Health:

LogiCall is a cloud-based solution facilitating unscheduled smartphone video calls between patients and their providers — around the clock.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

LogiCall does not require any downloads or software for the patient or provider. Before entering the waiting room, patients must authenticate their identity. Providers are required to activate and verify their accounts and phone upon joining the platform. Currently, LogiCall supports only English, and the app will display in English regardless of the user's device locale.

LogiCall’s patient queuing system enables providers to view waiting patients along with their basic data and the urgency of their call. Patients receive text prompts when the provider is ready to begin the visit, minimizing wait times and ensuring timely care based on provider availability. Our platform detects if microphone and camera access are enabled on the device and will alert the user if permissions need to be altered.

LogiCall offers high-resiliency, low-latency video capabilities to ensure smooth and reliable virtual visits, even in challenging network conditions. Providers and patients can seamlessly toggle between video and audio, ensuring continuous communication. This flexibility enhances the overall user experience, maintaining the quality and effectiveness of virtual consultations.

LogiCall call recordings are stored securely for a decade in a HIPAA-compliant cloud. Upon call conclusion, the provider can submit an encounter summary via typing or voice dictation. The seamless integration with leading EMRs/EHRs streamlines adding call data to patient records. Patients receive a shareable call recording after the call concludes to review diagnosis and treatment details.

Tier 1 support is provided by the hospital.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

LogiCall can be used for any patient appointments that do not require hands-on care. 

Pediatric use cases:

LogiCall can be used for any patient appointments that do not require hands-on care. 

Users:

Primary Care 

Specialty Care  

Behavioral Health 

Geriatric Care 

Pediatric Care

Chronic Disease Management 

Post-Operative Care 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Health Equity

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

media thumbnail
LogiCall-Value Prop.pdf

Alternatives

Company Details

Founded in 1999

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