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HELLO Video Visit

HELLO Video Visit

HELLO Video Visit

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Select which hospital or health system you work at and see a personalized match score.


Our video visit solution helps keep patients connected with friends, loved ones, and even care team members near and far. It was designed specifically for healthcare and meets HIPAA requirements.

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Key Clients
Clients Your Size
0 People
10 Organizations
EHR integration


Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:


Hardware Compatibility:

Mobile / Tablet (web optimized)


Contact-Free Interaction
With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.

Your Branding
Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.

Nothing to Download
With eVideon HELLO, patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads. Patients use a hospital-provided tablet or simply scan a QR code or follow a simple instruction sheet to use their own device to quickly connect and start a video chat session.

No Logins
Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software. Furthermore, HELLO is designed with all end users in mind. The interface is clean and simple, so patients of any age or ability can easily connect with their loved ones.

Fully Cloud-Based and Flexible
eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.

Patients have three ways to say “HELLO”:
Patient to loved one (to connect with friends and family who can’t visit)
Nurse to patient (from outside the room to save PPE)
Physician to patient and family (for multi-way consultation)

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Use cases

  • Video visits with patients and loved ones
  • Connecting patients during Covid when visitor access is restricted
  • Engaging patients, families, and care teams in care planning

COVID-19 use cases:

Patients in isolation, or those who cannot have visitors due to visitor restrictions, can connect with loved ones from their device. A simple interface lets them video chat with those who can't visit in person.

Pediatric use cases:

Pediatric patients and families can use HELLO to stay connected with family and friends during the inpatient visit.


Patients, families, and care teams.


Differentiators vs EHR Functionality:

HELLO does not require any downloads, passwords, or accounts. It can also be used on personal devices or hospital issued devices.

Differentiators vs Competitors:

Commercially available solutions often require specific software or account creation and HELLO does not require any of that to connect patients with loved ones.

HELLO is HIPAA compliant and designed specifically to meet the unique needs of the healthcare setting with options to add a clinician to the video visit

Company information

Founded in 2001

Select which hospital or health system you work at and see a personalized match score.

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