Vi Engage detects when patients are showing signs of intent to seek care, and/or risk of leaking based on their real-time consumer behavior patterns. Vi detects patient behaviors from our de-identified Data Web comprised of 3rd party licensed behavioral data, and sends real-time flags back to the health system CRM when patients show signs of need, intent or risk. The health system then can trigger direct outreach via email, SMS, CRM, etc. to contact that patient and steer them toward an in-network clinic, even without a PCP referral.

Productized AI for Healthcare Enterprises. We turn data science into patient & operational ROI.

EHR platforms rely on known patient health data (conditions, medications, treatment plan, etc.) to drive patient steerage, but they do not take into account the patient's real-time, day-to-day digital behaviors (search, URL visitation, media consumption), which also provide rich visibility into predicting care needs, intent and risk. 

Vi's "Data Web," comprised of 3rd party licensed behavior data, combined with our AI and machine learning models, has an unmatched ability to predict patient intent, propensity and leakage risk based on real-time consumer behavior patterns, enabling health systems to better engage, activate, retain and care for their patients. No other healthcare AI company in the world offers the ability to predict patient leakage risk or to model real-time intent based on the patient's digital consumer behaviors.