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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
MDMU ProQue™
MDMU ProQue™

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Clincian Burnout
Clincian Burnout

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Categories

Solutions

Description

Product Description:
MDMU ProQue™ is an automated provider onboarding and data management tool that helps health systems maintain accurate, up-to-date provider information. ProQue streamlines the process of collecting, verifying, and updating provider details, reducing administrative workload and ensuring compliance with regulatory requirements. By integrating with existing systems, ProQue eliminates redundant data entry, enhances provider directories, and improves operational efficiency across credentialing, marketing, and scheduling teams. With better data accuracy and faster onboarding, ProQue supports a seamless patient experience and stronger provider engagement.
About MD MatchUp:

MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

Product Description:

Ringo is a healthcare-specific workforce optimization platform designed to help hospitals and health systems reduce clinician burnout, improve workforce stability, and control labor costs. Founded in 2001, Ringo began as a hospital billing solution focused on eliminating administrative complexity. In 2020, the company launched its NextGen Vendor Management System (VMS)—purpose-built for healthcare—to address growing challenges around contract labor management, vendor coordination, credentialing, and workforce compliance. Today, Ringo’s AI-powered workforce platform expands that foundation by helping health systems proactively address clinician burnout through intelligent staffing, workload balancing, and real-time workforce visibility.

As an AI-driven healthcare workforce management platform, Ringo empowers healthcare organizations with the tools needed to improve clinician well-being while maintaining operational performance. The platform centralizes dynamic staffing & scheduling, predictive workforce forecasting, credential validation, labor analytics, and rate governance—providing clinical leaders, HR teams, finance departments, and operations executives with a single source of truth for workforce data. By applying artificial intelligence to forecast staffing needs and automate workforce workflows, Ringo helps reduce excessive overtime, stabilize shift coverage, and support sustainable staffing models that improve clinician retention and patient care outcomes.

Ringo supports healthcare facilities nationwide and manages more than $275 million in annual contingent labor spend while delivering measurable operational improvements. In the KLAS 2025 First Look Report, Ringo earned outstanding ratings—including a 94.2 overall satisfaction score with 100% of customers saying they would buy again—highlighting the platform’s reliability, usability, and strong partnership model.

Why Ringo for Clinician Burnout Reduction

Purpose-built for healthcare: Designed specifically for hospitals, health systems, and complex clinical staffing environments.

AI-powered staffing optimization: Predicts staffing gaps and balances workloads to prevent clinician fatigue.

Dynamic staffing & scheduling: Improves shift coverage and reduces overtime that contributes to burnout.

Human Capital Management alignment: Provides unified visibility across internal staff, float pools, and contingent labor.

RCM and operational performance alignment: Ensures stable staffing to support patient throughput and revenue cycle efficiency.

Real-time workforce analytics: Gives leaders actionable insights into staffing trends, labor costs, and workforce sustainability.

Operational and financial impact: Clients experience improved retention, reduced premium labor reliance, and stronger workforce stability.

End-user–focused design: Intuitive workflows built for nurse leaders, staffing coordinators, HR teams, and executive leadership.

Ringo’s mission has always been centered on clarity, transparency, and smarter workforce management. By combining AI-driven workforce intelligence with dynamic staffing and vendor-neutral workforce governance, Ringo helps healthcare organizations reduce clinician burnout, stabilize staffing operations, and create a more sustainable healthcare workforce.

Workforce Optimization, Simplified.

About Ringo VMS:

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS), launched in 2020 to support modern healthcare workforce management and address the growing complexity of contract labor management across healthcare organizations.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Workforce Optimization, Simplified.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Compatibility level

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Clients

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Product Capabilities

A provider onboarding tool with built-in compliance safeguards that ensure secure, accurate data collection while meeting HIPAA and regulatory requirements.

A provider onboarding tool that auto-fills credentialing data, verifies accuracy, and streamlines approvals in real-time.

Ringo reduces clinician burnout through intelligent automation powered by AI, machine learning, and robotic process automation (RPA). The platform automates scheduling workflows, credential validation, and workforce analytics to reduce administrative burden and balance clinician workloads. By identifying staffing gaps, overtime risks, and workload imbalances in real time, Ringo enables healthcare leaders to optimize staffing, improve clinician well-being, and maintain operational efficiency.

Use Cases

Description:

MDMU ProQue™ automates the provider onboarding process by guiding healthcare providers through a short questionnaire, reducing manual data entry and ensuring accurate information. It includes features like real-time validation, credential verification, and automated workflow notifications to both providers and administrators. Once completed and reviewed, the data is seamlessly integrated into the organization’s system, streamlining the onboarding process, improving efficiency, and ensuring compliance with industry standards. MDMU ProQue™ simplifies and speeds up onboarding, enhancing the experience for both healthcare providers and administrators.

Pediatric use cases:

Pediatricians and pediatric specialists follow the same process as other physicians and clinicians.

Users:

Primary Actor: Healthcare Provider

Secondary Actor: Healthcare Administrator (HR, Credentialing, IT, Marketing)

Supporting Actor: MD MatchUp Platform (MDMU ProQue™)

Description:

Ringo helps healthcare organizations address clinician burnout by using AI-driven workforce insights, dynamic staffing & scheduling, and intelligent automation to balance workloads and reduce administrative burden. By providing real-time visibility into staffing demand, overtime trends, and workforce utilization, Ringo enables clinical and operational leaders to proactively prevent staffing gaps and fatigue across care teams.

Burnout Risk Identification:

Use AI-driven analytics to identify overtime trends, workload imbalances, and staffing gaps before burnout occurs.

Workload & Shift Balancing:

Distribute schedules intelligently to prevent excessive overtime and clinician fatigue.

Administrative Burden Reduction:

Automate credentialing, scheduling coordination, and approvals to free clinicians from manual tasks.

Internal Resource Optimization:

Prioritize internal staff and float pools before agency utilization to improve workforce stability.

Retention & Workforce Sustainability:

Support healthier work environments that improve clinician engagement and reduce turnover.

Operational & Financial Stability:

Maintain consistent clinical coverage to protect patient throughput, care quality, and revenue cycle performance.

Pediatric use cases:

None provided

Users:

Chief Nursing Officers (CNOs):

Monitor workforce capacity, reduce clinician burnout, and ensure balanced staffing across departments and shifts.

Nurse Managers & Clinical Leaders:

Identify workload imbalances, adjust schedules proactively, and support clinician well-being while maintaining patient care quality.

Human Resources & Workforce Leaders:

Improve retention by aligning staffing strategies, workload distribution, and workforce sustainability initiatives.

Chief Operating Officers (COOs):

Gain enterprise visibility into staffing utilization, burnout risks, and operational efficiency across facilities.

Chief Financial Officers (CFOs):

Control overtime and premium labor costs while improving workforce productivity and operational performance.

Staffing Coordinators:

Balance schedules, fill coverage gaps quickly, and reduce last-minute staffing disruptions.

Revenue Cycle Management (RCM) Leaders:

Ensure consistent clinical coverage that supports patient throughput, documentation accuracy, and billing continuity.

Compliance & Risk Officers:

Monitor credential compliance and workforce policies to maintain regulatory readiness while protecting clinician workloads.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

ERP system, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

MDMU ProQue™ specializes in the efficient onboarding and management of provider data, offering features that complement, but do not overlap with, EHR systems’ focus on patient data management.

1. FOCUS ON ONBOARDING: ProQue is specifically designed to streamline and automate the provider onboarding process, including form completion, document verification, and data integration. EHRs typically focus on managing patient health records rather than onboarding providers.

2. FIRST-PARTY DATA VALIDATION: ProQue offers intelligent validation tools that ensure accurate provider data entry, real-time verification, and seamless updates to the healthcare organization’s provider database. EHR systems, on the other hand, are typically more focused on patient care data and often lack advanced tools for administrative tasks like onboarding.

3. CENTRALIZED PROVIDER DATA MANAGEMENT: While EHRs mainly manage patient health records, ProQue is built to centralize and maintain up-to-date provider data across multiple departments (e.g., credentialing, IT, marketing), enhancing operational efficiency.

4. AUTOMATED WORKFLOWS: ProQue triggers automated workflows for notifications, reminders, and approval steps in the provider onboarding process. EHRs generally do not handle administrative workflows related to provider data and onboarding.

5. CROSS-DEPARTMENT COLLABORATION: ProQue facilitates collaboration between various departments (HR, credentialing, marketing) by providing a shared platform for reviewing and verifying provider data. EHRs are primarily focused on clinical departments and patient interactions.

6. SCALABILITY FOR PROVIDER MANAGEMENT: ProQue’s solutions are designed to scale with the organization’s provider network, while EHRs primarily scale to handle increasing volumes of patient data.

Differentiators vs Competitors:

MDMU ProQue™ stands out by providing a comprehensive and collaborative solution that automates and streamlines provider onboarding, offering superior flexibility, real-time integration, and cross-departmental support compared to its competitors.

1. COMPREHENSIVE PROVIDER DATA LIFECYCLE MANAGEMENT: ProQue offers an end-to-end solution for onboarding, from form completion to data integration, reducing reliance on multiple vendors or systems. Competitors often provide fragmented solutions that only address specific parts of the process.

2. ENHANCED AUTOMATION: ProQue incorporates tools to automate data validation, credential verification, and form population, significantly reducing manual effort. In addition, it allows providers to pick up automatically resume if interrupted during the process. Many competitors still rely on manual or semi-automated processes.

3. CROSS-DEPARTMENT COLLABORATION: ProQue is designed to support seamless collaboration between departments such as HR, credentialing, marketing, and IT, ensuring smoother operations across the organization. Many competitors focus primarily on one department or function, limiting cross-functional integration.

4. PERSONALIZED AND STREAMLINED USER EXPERIENCE: ProQue offers a user-friendly experience for both providers and administrators, with clear form instructions, real-time validation, and automated notifications. Competitors may not offer the same level of personalization or intuitive design.

5. REAL-TIME DATA INTEGRATION: ProQue ensures that verified provider data is instantly integrated into the organization’s system, keeping provider information up-to-date and accurate. Other solutions may have delays or more manual steps in updating and syncing data.

6. SCALABILITY & FLEXIBILITY: ProQue’s solutions are designed to scale with healthcare organizations of all sizes, accommodating varying levels of complexity. Many competitors may not offer the same flexibility or may cater only to specific-sized organizations.

Differentiators vs EHR Functionality:

Workforce Well-Being Focus: Built to identify and reduce clinician burnout vs EHR systems focused primarily on clinical documentation.

AI Burnout Risk Detection: Uses predictive analytics to identify overtime and workload imbalance vs EHR tools that only display static schedules.

Dynamic Staffing Optimization: Balances staffing levels and shift distribution vs basic department scheduling modules.

Administrative Burden Reduction: Automates scheduling coordination, credential tracking, and approvals vs manual workflows within EHR systems.

Enterprise Workforce Visibility: Provides real-time insights into staffing trends and clinician workload vs siloed operational reporting.

Differentiators vs Competitors:

Ringo is purpose-built for Healthcare workforce optimization vs generic workforce tools designed for multiple industries

Ringo uses AI-driven workforce analytics to identify burnout risks and workload imbalance vs competitors that only track schedules

Ringo connects dynamic staffing, scheduling, and workforce analytics in one platform vs competitors requiring multiple disconnected tools

Ringo aligns workforce operations with Human Capital Management (HCM) and Revenue Cycle Management (RCM) performance vs systems focused only on staffing logistics

Ringo integrates internal staff, float pools, and contingent labor into one workforce strategy vs competitors managing only employed staff or agency labor separately

Ringo provides vendor-neutral workforce governance and transparency vs platforms tied to staffing agencies with potential conflicts of interest

Ringo can implement quickly with $0 startup costs vs competitors requiring lengthy implementations and expensive setup fees

At Ringo WE DO MORE!

Keywords

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Videos

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Company Details

Founded in 2019

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