Tranform manual workflows and electronic faxes into into faster care for patients and click-to-verify ease for staff. Fax Transform completes manual steps behind the scenes in seconds, parsing discrete data and classifying faxes with Luma's AI capabilities, Spark. From there, automated follow-up connects refer patients to care, saves time for staff, and brings in more revenue. 

Fax Transform eliminates the backlog by:

• classifying and routing faxes by type and urgency, using your business logic
• parsing faxes for discrete data and flagging incomplete data for staff
• closing the loop with patients and provideers as needed 

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

HealthVision, the Intelligent Health Management System, is transforming care across health systems and value-based care organizations. HealthVision is made up of three key components:

*The Intelligent Health Record - what if you could see critical information from hundreds of EHR pages in a one-page patient chart and risk summary that serves the entire care team? HealthVision's Patient Spotlight is an easy to digest health profile and risk prediction tool. The Patient Spotlight helps clinicians make sense of the increasingly unwieldy and unmanageable health data in their EMRs in real-time.
*The Intelligent Workflow Solution - who among your patients will have an unplanned admission in the next 90 days? An ED visit in the next 30 days? The Intelligent Workflow Solution includes smart cohorts and rosters that align your scarce clinical, documentation, and administrative resources with the patients who will benefit the most. 

*The Intelligent Analytics Solution - how do your providers' mortality, hospitalizations, infection rates compare? Can your benchmarking system really match apples to apples? The Intelligent Analytics solution matches your population to others outside of your organization with the same baseline risk results. These precise comparisons are an important way to build trust and momentum among providers. 

HDAI is a high-growth, visionary company with innovative solutions that free up clinical time, enhance the provider experience, and support outcomes, efficiency, and economic improvement initiatives for health systems and value-based care organizations. 

How Fax Transform Is Different

Audience: Health systems and clinics buried under referral faxes.

Problem: Most fax automation tools only digitize documents, but they don’t actually move fax documents forward into care.

1. Goes Beyond OCR

Competitors usually stop at scanning and text recognition. Fax Transform not only extracts data but also routes it directly into the EHR, triggering scheduling workflows instead of leaving staff with piles of PDFs.

2. Built for Referrals, Not Just Documents

Other tools are generic document ingestion. Fax Transform is tailored to referral intake — pulling out referring provider info, reason for visit, insurance, and patient contact details — and starting the patient’s journey right away.

3. From Fax to First Visit

Competitors handle “fax to file.” Fax Transform connects intake with patient scheduling, outreach, and reminders so referrals don’t fall through the cracks.

4. Staff Time Savings

Most products reduce manual typing. Fax Transform eliminates follow-up calls, duplicate entry, and referral chasing — freeing staff to focus on patients rather than paperwork.

5. Configurable, Not Custom-Coded

Many competitors require heavy IT lift to map forms and build workflows. Fax Transform uses pre-built healthcare templates and low-code tools so clinics can adjust quickly without waiting on vendors.

Same as above

HDAI uses GPT/LLM and AI predictive models to dynamically canvas the EHR to extract, synthesize, and risk prioritize the most relevant information. HealthVision™ allows clinicians to effectively focus on care planning instead of searching the EHR. 

The EHR has changed the way we practice medicine, burdening clinicians with mountains of data and forcing them to spend their precious time in front of computers instead of with their patients. When the healthcare industry first transitioned paper records to electronic, the intention was to have all patient data accessible in one place, alleviating the healthcare system of cumbersome physical storage spaces for medical records and administrative staff to manage it. ​

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However, the EHR has overburdened clinicians with documentation tasks that were once allocated to administrative professionals ​and has clinicians combing through an inordinate amount of disparate and disorganized data to find relevant patient information. 

HealthVision is the first and only enterprise-wide, AI-powered intelligent health management system and is currently being used by Houston Methodist and other leading healthcare systems and ACOs. The platform has a broad range of capabilities which combined create a unique ability to address healthcare challenges across the care continuum (outpatient, inpatient, post-acute, etc.).

It simplifies information retrieval for clinicians, distilling hundreds of pages and notes for an individual patient in a typical electronic health record into an AI-synthesized one-page, individually configurable view that summarizes a patient’s medical history and granular risk profile. ​

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It allows a health system or risk bearing provider entity to identify and proactively manage patients at high risk of dozens of adverse events and excess utilization, including readmissions, extended length of stay and mortality. ​

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It enables sophisticated performance and network analysis. Using the nation’s largest longitudinal dataset (140 million patients, 0.5 trillion records), we have developed detailed performance profile on every physician and health care facility in the country.​

In addition to running Generative-AI and 100s of predictive models in real-time within the EHR environment, HealthVision is also designed to enable rapid deployment of local institutional models allowing agile and cost-effective real-time implementations of internally developed AI solutions.​