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Aiva Patient Assistant

Aiva Patient Assistant

Aiva Patient Assistant

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Aiva Patient Assistant
Aiva Patient Assistant

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Overview


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Avia Summary

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Aiva Patient Assistant is a solution provided by Aiva Health which was founded in 2016. It belongs to multiple categories of digital health solutions including Smart Rooms, Customer Service, Improving Engagement & Self-Management, Conversational & Visual Interactive Voice Response (IVR), Conversational AI, Artificial Intelligence (AI), and Ambient Intelligence.
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It has 8 verified clients.
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Aiva Patient Assistant integrates with major EMRs such as Epic, Cerner.
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Some other resource(s) that may be helpful in learning about Aiva Patient Assistant include: Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions and Digital front door: The key to staying ahead in healthcare

DESCRIPTION

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

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AWARDS
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EHR integration

Acute care EMR, ADT
Not applicable
Epic, Cerner
Not applicable
Use cases and differentiators

Hands-free:

  • Lighting control
  • Blinds/shades control
  • Thermostat control
  • TV control
  • Nurse call
  • FAQ access
  • Medication education
  • Music and relaxing sounds

With Aiva, patients use their voice to control lights, blinds, thermostats, TVs and pillow-speaker requests, as well as play music and other entertainment.

  • Jefferson Health
  • BayCare Health
  • Houston Methodist Hospital
  • Bethany Children's Hospital (partial functionality)
  • Moffitt Cancer Center (partial functionality)

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.

Health Equity

Aiva Patient Assistant's approach to Privacy

Aiva is HIPAA-compliant and protects both patient and staff privacy while providing aggregated usage data in our dashboard.

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
Company information

Founded in 2016

$100,000 total equity funding

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Videos

alexa_integrated_rooms___magee (720p).mp4
aiva_baycare_02-23-2024 (720p).mp4
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Reviews


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Overall Score
5.0

4 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence


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