Heidi adapts to each provider's voice, terminology, and clinical preferences to create notes that sound like they wrote them. We understand context, adapt to the provider'[s specialty, and work seamlessly across every EHR without forcing providers into rigid system-specific workflows.

While competitors build for EHR fields, we build for clinical workflows. Heidi streamlines every part of a provider's work from pre-visit prep to post-visit tasks. One conversation generates everything: notes, referrals, documentation, and follow-up tasks.

That's why we're in the room for nearly 2 million patient visits each week and seeing 60-80% adoption rates. When providers use a tool everyday instead of avoiding it, you get real transformation that reduces burnout and keeps healthcare professionals practicing.

Heidi’s ambient AI care partnerstreamlines time-intensive administrative tasks to reduce the cognitive load on clinicians. Serving nearly two million patient interactions a week, Heidi's technology transcribes and processes conversations between clinicians and patients to produce clinical notes and follow-up materials – from referral letters to assessments. The tool allows clinicians to work more efficiently and focus more on patient care – reducing the risk of burnout.

Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001. The company does not store session recordings, and never shares or sells clinical data.

Founded in 2019 by a team of medical professionals, Heidi has raised a total of USD $96.6 million to date, with backing from leading global investors. Today, Heidi powers nearly two million patient interactions every week, helping clinicians worldwide reduce administrative burden and focus on delivering high-quality care. Learn more at https://www.heidihealth.com.

Augmedix empowers clinicians to connect with patients by liberating them from administrative burden through the power of ambient AI, data, and trust. The platform transforms natural conversations into organized medical notes, structured data, and point-of-care notifications that enhance efficiency and clinical decision support. Incorporating data from millions of interactions across all care settings, Augmedix collaborates with hospitals and health systems to improve clinical, operational, and financial outcomes.

Augmedix’s solutions include: 

• Medical documentation – Augmedix provides industry-leading, ambient AI medical documentation technology with ambient clinical intelligence that alleviates administrative burden and gives doctors more time to focus on patient care. Augmedix’s products extract data from natural clinician-patient conversations and convert the data in real time to medical notes, which are seamlessly transferred to the EHR. 
• Point-of-care notifications – Augmedix's technology delivers point-of-care notifications in real time, enhancing patient care and physician efficiency by providing vital data during patient visits. This eliminates the need for manual data searches and helps avoid medical errors due to missing patient information. Available in both fast-paced environments like emergency departments and ambulatory care settings alike, the system pushes reminders for lab orders and medication prescriptions, prompts for available test results, and authorization and referral alerts, among other clinical decision support tools.
• Structured data – Augmedix’s ability to transform unstructured data into structured data is significant to creating a medical note and also invaluable to health systems to identify trends and correlations and glean actionable insights. Augmedix can extract structured data from physician-patient interactions and upload it directly to the health system’s data lake. This powerful asset can provide health systems with insights into population studies, workflow efficiencies, clinical outcomes, reimbursement issues, and readmissions data, among others.
• Open ecosystem – Augmedix offers an open ecosystem of digital health solutions that integrates partners into its technology through application programming interfaces (API), structured data, and its point-of-care notifications channel. This allows health systems to tackle a broad spectrum of administrative burden, improving operations and physician and patient experiences.

Augmedix empowers clinicians to connect with patients by liberating them from administrative burden through the power of ambient AI, data, and trust. The platform transforms natural conversations into organized medical notes, structured data, and point-of-care notifications that enhance efficiency and clinical decision support. Incorporating data from millions of interactions, Augmedix collaborates with hospitals and health systems to improve clinical, operational, and financial outcomes.

Augmedix’s solutions include: 

• Medical documentation – Augmedix provides industry-leading, ambient AI medical documentation technology with ambient clinical intelligence that alleviates administrative burden and gives doctors more time to focus on patient care. Augmedix’s products extract data from natural clinician-patient conversations and convert the data in real time to medical notes, which are seamlessly transferred to the EHR. 
• Point-of-care notifications – Augmedix's technology delivers point-of-care notifications in real time, enhancing patient care and physician efficiency by providing vital data during patient visits. This eliminates the need for manual data searches and helps avoid medical errors due to missing patient information. Available in both fast-paced environments like emergency departments and ambulatory care settings alike, the system pushes reminders for lab orders and medication prescriptions, prompts for available test results, and authorization and referral alerts, among other clinical decision support tools.
• Structured data – Augmedix’s ability to transform unstructured data into structured data is significant to creating a medical note and also invaluable to health systems to identify trends and correlations and glean actionable insights. Augmedix can extract structured data from physician-patient interactions and upload it directly to the health system’s data lake. This powerful asset can provide health systems with insights into population studies, workflow efficiencies, clinical outcomes, reimbursement issues, and readmissions data, among others.
• Open ecosystem – Augmedix offers an open ecosystem of digital health solutions that integrates partners into its technology through application programming interfaces (API), structured data, and its point-of-care notifications channel. This allows health systems to tackle a broad spectrum of administrative burden, improving operations and physician and patient experiences.

Manual processes leave providers working nights and weekends while provider shortages reach crisis levels. More than half of providers say EHR documetation is the main cause of their burnout. They often spend several extra hours each day documenting. Many EHR-based scribe solutions and solutions designed to fit in the existing structure of the EHR don't improve those manual processes much. They are designed to fit into the EHR framework and become a note-writer bound into EHR systems, not built to improve clinical workflows. 

Heidi is designed for clinical workflow optimization. We eliminate the administrative waste that's driving 35% of providers to consider leaving healthcare. Unlike manual processes, we handle the complete workflow - not just notes, but referrals, follow-up tasks, and care coordination. That's why we're seeing 60-80% activation rates and the majority of physician users reporting reduced burnout.

AI scribes built for specific specialties create silos, but healthcare doesn't work in silos. A patient's journey from primary care to cardiology to surgery requires seamless handoffs across specialties. Generic "ChatGPT wrapper" solutions create data silos that fragment care and increase administrative burden. We adapt to your voice, terminology, and clinical preferences across every specialty because we build for clinical workflows, not rigid system constraints.

Heidi is built to improve the clinical workflow by truly replacing work previously done by providers in a personalized way that reflects their style - streamlining every part of their work from pre-visit prep to post-visit tasks. It can easily move between specialties and different environments within a health system, support coordination across teams, and be accessed on any device.

One-stop – The packaging of multiple products and services in one suite of integrated applications—as opposed to a single-point solution—simplifies operations by reducing the number of vendors and contracts. 

Your data is your data – Allows the health system full access to its structured data and derives insights that address clinical and operation challenges—regardless of which Augmedix application is used.

Customizable – Not a one-size-fits-all solution: applications can be customized to meet the specific needs of doctors, specialties, or health systems.

Clinician change agent – Access to notifications and change management solutions (workflows, treatment protocols) delivered at the point of care can influence the behavior of a large number of clinicians and also help improve outcomes.

Secure – Augmedix is HIPAA compliant and HITRUST certified for information security. This certification places Augmedix in an elite group of organizations worldwide that have earned this certification. Certification demonstrates Augmedix’s commitment to adopting the most rigorous measures to ensure patient data is protected within our applications. 

Proven – Highest level of credibility and reputation; track record with the biggest health systems, partnering with 4 of the nation’s 10 leading health systems; an established company (launched in 2013) with more than 2,000 employees.