Claims processing is a core part of healthcare revenue cycle operations but often slows down due to manual work, inconsistent validation, and changing payer requirements. These gaps lead to denials, rework, and delayed payments.

Droidal Claims Processing AI Agent brings structure and consistency to the entire claims lifecycle. It pulls data from EHR systems, validates claims against payer rules, and prepares submission-ready claims with minimal manual effort. Required fields, codes, and documentation are checked before submission to help prevent rejections.

After submission, the system tracks claim status in real time and flags delays or errors. It supports correction, resubmission, and follow-up workflows, helping teams stay on top of claims and maintain steady reimbursement flow.

Droidal gives healthcare organizations a powerful advantage by offering more than 20+ AI agents that support the entire RCM process from start to finish. These agents handle insurance checks, claims, denials, Prior authorizations, and patient intake, helping teams reduce manual work and maintain smooth daily operations. With accurate data processing, cleaner claims, and faster follow-ups, organizations experience quicker reimbursements and stronger financial stability. Droidal works seamlessly with existing EHR systems, improves compliance, reduces denial risks, and ensures consistent performance even during staffing shortages. This allows healthcare organizations to achieve reliable revenue cycle results while focusing more on patient care.

Cedar Pay makes it simpler for patients to navigate the post-service financial journey and take control of their medical bills. We deliver enterprise-grade patient billing and payment solutions that leverage Cedar's cutting-edge consumer engagement technology, unique payer integrations and aligned incentives to help provider organizations increase collections, boost efficiency and deliver an exceptional patient experience. More than 55 of the nation's leading health systems and physician groups turn to Cedar to transform the patient financial experience. On average, Cedar Pay lifts patient collection rates by 30%, with 88% of patients reporting a positive experience.

Cedar offers the first and only holistic solution that enables providers and payers to come together to offer an exceptional and affordable consumer financial healthcare experience. We’re reimagining the consumer aspects of healthcare, from the time an appointment is booked all the way to final payment. Only Cedar can take advantage of critical payer information and bring it together with provider financial and administrative processes to create the optimal experience for consumers navigating our challenging healthcare system. 

Pre-submission claim validation: Checks claims for missing data, incorrect codes, and payer rule mismatches before submission to reduce rejections.

Payer-specific claim rules: Applies payer requirements to ensure each claim is accurate and submission-ready.

Denial handling workflows: Identifies claims likely to be rejected and supports correction and resubmission.

Real-time claim tracking: Monitors claim status across payers and highlights delays or pending actions.

Automated claim submission: Prepares and submits clean claims with minimal manual effort.

Accurate EHR updates: Writes claim status and updates back into EHR and billing systems for visibility.

Seamless Integration: Works with existing EHR, billing, and RCM systems without major changes.

HIPAA-Compliant and Secure: Ensures encrypted data handling with healthcare-grade security standards.

Faster Implementation: Ready-to-deploy workflows enable quick setup and faster impact.

Scalable Processing: Handles high claim volumes across multiple payers and specialties.

End-to-End Visibility: Provides real-time visibility into claim status, delays, and actions.

Continuous Optimization: Improves claim accuracy and processing workflows over time.

Consumer engagement is in our DNA: Cedar was founded as a consumer-oriented company and our commitment to improving the consumer-aspects of healthcare remains unwavering. We have built a team of professionals that come from the world's leading consumer companies, and incorporate this unique expertise and perspective into the development of Cedar Pay.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.

Outsized results today, ongoing value into the future: Cedar Pay customers see an immediate impact to their bottom line with high patient satisfaction, and don’t have to wait for the next product release cycle to unlock additional business value. Cedar is constantly releasing new features and optimizations in Cedar Pay as well as making focused investments in innovation.

Unparalleled investment in the future: Unlike other point patient billing solutions that have been acquired by larger companies and competing for resources, Cedar operates independently and is investing heavily in Cedar Pay and other products to solve a very specific problem--improving the consumer financial aspects of healthcare.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.