Name: Gozio platform
Rating: 5 (5 reviews)

Contents

AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

Select which hospital or health system you work at and see a personalized compatibility level.

Gozio platform is a solution provided by Gozio Health which was founded in 2013. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, and Scheduling.

It has 20 verified clients.

Gozio platform integrates with major EMRs such as Epic, Cerner.

Some other resource(s) that may be helpful in learning about Gozio platform include: The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention and A buyer’s guide to conversational AI

DESCRIPTION

Gozio delivers the value all healthcare consumers–patients, staff, and visitors–want by:

Providing a single platform that increases access and convenience by putting all your digital solutions in one place

Connecting the digital world and the real world to get people where they need to go

Creating a premium mobile experience that’s proven to attract and retain loyal users

FEATURED MEDIA

Patient Engagement Ecosystem 2023.pdf

iPhone_Dashboard.png

[GOZO] User Experience Video_FC.mp4

See all media

CATEGORIES & SOLUTIONS

Digital Front Door (DFD)

Wayfinding

Patient Experience & Engagement

Low Acuity Care Navigation Tools

User Navigation Wayfinding Solutions

Care Navigation Apps & Services for Consumers & Employees

CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Large Medical Facilities

Medium Medical Facilities

AWARDS

EHR integration

Integrations

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EHR integration and relevant hardware

Not applicable

EMRs supported

Epic, Cerner

Hardware compatibility

Mobile / Tablet (native app)

Use cases and differentiators

Use case descriptions

Gozio's mobile engagement platform engages healthcare consumers and improves their entire journey--both digital and in person. Over 200 hospitals use Gozio's platform to improve:

- Patient access (scheduling, ED and urgent wait times with booking and navigation)

- Portal access

- Navigation across the health system

- And much more

With Gozio, you can not only put all your patient-facing and/or staff-facing technology in one place, you can:

- create unique mobile experiences based on factors like user type or location to personalize the experience

- use the open platform to easily build custom solutions for unique use cases

- manage your platform and make changes quickly to adapt to changing needs

Pediatric use cases

Several children's hospitals use Gozio's mobile engagement platform to help families navigate their care.

Users

500M mobile interactions

2M total users

70% users return

Differentiators vs internal options

Gozio can be implemented quickly with little effort from internal IT resources and is proven to deliver a return on investment.

Differentiators vs competitors

Gozio has a very high patient adoption rate and high satisfaction among customers in addition to a robust mobile platform that is easy to implement and use for staff and patients.

Media

Images

iPhone_Dashboard.png

Videos

[GOZO] User Experience Video_FC.mp4

Downloads

Patient Engagement Ecosystem 2023.pdf

Select which hospital or health system you work at and see a personalized compatibility level.

Gozio platform Comparisons

See more comparisons

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Reviews

Filter reviews

Overall Score

5 reviews

Features

Ease of use

Customer Support

4.8

EHR Integrations

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Most Recent

February 1, 2024

verified

Gozio takes the guess work out of where you need to go

Gozio not only providers well defined 3-D maps, makes naviagation a breeze, the have created an app that can be utilized as your systems All in One platform.

A verified IT / Technical support working with Gozio platform from a AMC, ACO hospital.

Helpful(0)

January 31, 2024

Gozio Health is one of the best organizations we have worked with

Gozio health has an exceptional support team, always being attentive and responsive to tickets. The app's ability to assist patients in navigating hospitals and even scheduling appointments is truly beneficial. It's wonderful to see how Gozio Health has provided a valuable tool that enhances the patient experience.

Project manager working with Gozio platform at University Health System- San Antonio

Great partner for patient experience

We have partnered with Gozio since 2019 and have built our digital front door via their mobile platform. They are great partners and their platform helps us create an awesome patient experience by bringing all our services together under a common mobile experience. They also have the best wayfinding solution out there.

Executive sponsor working with Gozio platform at UNC Health Care

Why yes, I do recommend Gozio!

Navigating the confusing facility coridors introduces an additional layer unecessary stress for patients and visitors. Seamless integration in our app affords patients/vistors with a cohesive experience that makes finding the closet cafe or the endo lab in the basement a breeze.

A verified IT / Technical support working with Gozio platform from a extra small-sized, pediatric, ACO hospital.

Gozio's platform is easy to use and provides a variety of digital engagement options in one location making it an excellent digital platform for an enterprise. to use

We were able to combine many aspects of our digital front door into one app, making it accessible and easy to manage. The reports are intuitive and insightful. The indoor wayfinding coupled with all of the other opportunities accomplished our goals.

Executive sponsor working with Gozio platform at WakeMed Health & Hospitals