Gozio platform

Name: Gozio platform
Rating: 5 (5 reviews)

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By Gozio Health

5.0

5 reviews

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AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

Select which hospital or health system you work at and see a personalized compatibility level.

Gozio platform is a solution provided by Gozio Health which was founded in 2013. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, and Scheduling.

It has 20 verified clients.

Gozio platform integrates with major EMRs such as Epic, Cerner.

Some other resource(s) that may be helpful in learning about Gozio platform include: The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention and A buyer’s guide to conversational AI

DESCRIPTION

Gozio delivers the value all healthcare consumers–patients, staff, and visitors–want by:

Providing a single platform that increases access and convenience by putting all your digital solutions in one place

Connecting the digital world and the real world to get people where they need to go

Creating a premium mobile experience that’s proven to attract and retain loyal users

FEATURED MEDIA

Patient Engagement Ecosystem 2023.pdf

iPhone_Dashboard.png

[GOZO] User Experience Video_FC.mp4

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CATEGORIES & SOLUTIONS

Digital Front Door (DFD)

Wayfinding

Patient Experience & Engagement

Low Acuity Care Navigation Tools

User Navigation Wayfinding Solutions

Care Navigation Apps & Services for Consumers & Employees

CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Large Medical Facilities

Medium Medical Facilities

AWARDS

EHR integration

Integrations

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EHR integration and relevant hardware

Not applicable

EMRs supported

Epic, Cerner

Hardware compatibility

Mobile / Tablet (native app)

Use cases and differentiators

Use case descriptions

Gozio's mobile engagement platform engages healthcare consumers and improves their entire journey--both digital and in person. Over 200 hospitals use Gozio's platform to improve:

- Patient access (scheduling, ED and urgent wait times with booking and navigation)

- Portal access

- Navigation across the health system

- And much more

With Gozio, you can not only put all your patient-facing and/or staff-facing technology in one place, you can:

- create unique mobile experiences based on factors like user type or location to personalize the experience

- use the open platform to easily build custom solutions for unique use cases

- manage your platform and make changes quickly to adapt to changing needs

Pediatric use cases

Several children's hospitals use Gozio's mobile engagement platform to help families navigate their care.

Users

500M mobile interactions

2M total users

70% users return

Differentiators vs internal options

Gozio can be implemented quickly with little effort from internal IT resources and is proven to deliver a return on investment.

Differentiators vs competitors

Gozio has a very high patient adoption rate and high satisfaction among customers in addition to a robust mobile platform that is easy to implement and use for staff and patients.

Media

Images

iPhone_Dashboard.png

Videos

[GOZO] User Experience Video_FC.mp4

Downloads

Patient Engagement Ecosystem 2023.pdf

Select which hospital or health system you work at and see a personalized compatibility level.

Gozio platform Comparisons

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Explore Related Resources

April 17, 2024

The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention

According to a report from Accenture, patients are increasingly switching providers, and at least a portion say it’s because of the digital experience. In fact, the report goes on to show that digital engagement is a strong predictor of loyalty. Increasingly, patients say they are less likely to stay with a provider who doesn’t provide a good digital experience, and a bad digital experience effects how they feel about their entire healthcare interaction. In other words, great care or bedside manner doesn’t mean a patient will stay if the rest of their experience doesn’t meet their needs.

July 25, 2023

A buyer’s guide to conversational AI

Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. Within the healthcare sector, this technology is increasingly deployed to automate routine tasks and deliver a more robust and personalized patient experience. Conversational AI leverages a combination of machine learning, natural language processing, and occasionally deep learning to interpret and respond to user inputs, with a conversational user interface that mimics human interaction. Digital health companies deploy conversational AI through chatbots, voice assistants, messaging apps, or any other type of platform where natural language interactions occur.

February 21, 2024

Buyer’s guide to the digital front door

What is the digital front door? Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.

February 22, 2024

Top Digital Front Door Companies Report 2024

AVIA Marketplace's 2024 Top Digital Front Door Companies, including: Why the digital front door matters What leading solutions offer AVIA Marketplace’s top digital front door companies

April 9, 2024

The Competitive Edge: Why Every Health System Needs a Robust Digital Front Door

Patients demand convenient healthcare access akin to online services. A robust digital front door, integrating online scheduling, telehealth, patient portals, symptom checkers, and payment management, is crucial. It offers a competitive edge by enhancing accessibility, patient loyalty, brand perception, market reach, revenue, and leveraging data for insights, ensuring health systems meet modern expectations and stay competitive. Modern patients rightly demand that healthcare access be as straightforward as ordering a meal online or hailing a ride, which is still far from the norm.

May 1, 2024

Navigating the maze: The challenge of choosing the right digital front door solution for health systems

In today’s rapidly evolving healthcare landscape, health system CIOs, Innovation, Strategy, and Marketing executives are faced with a daunting task: selecting the optimal digital front door solution from a sea of options. This abundance of choices often leads to decision paralysis, costly DIY endeavors, or the adoption of solutions that fail to deliver value to consumers and yield no return on investment.

May 15, 2024

Going beyond the digital front door to unlock precision healthcare through data and ecosystem unification

A consumer-grade digital patient experience solution must facilitate the holistic integration of all patient data, disparate technology solutions, and care services to deliver an experience that’s worth investing in — for both the patient and the health system at large. Otherwise, organizations risk introducing yet another fragmented solution into the market, one that fails to adequately address the diverse needs of patients.

May 20, 2024

Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference

In today’s rapidly evolving healthcare landscape, optimizing revenue cycle management (RCM) in healthcare is paramount for providers aiming to maintain financial health while delivering exceptional patient care. However, traditional RCM solutions suffer from glaring inefficiencies that lead to frustrated patients and lost revenue. Enter the digital front door (DFD)—a holistic approach that enhances RCM by digitizing and centralizing various aspects of the patient journey. By streamlining everything from intake to bill pay, the DFD drives efficiency and addresses many of the shortcomings of traditional RCM along the way.

June 17, 2024

Healthcare’s digital front door partners: Three essential attributes for virtual care partners

As health systems seek out new ways to improve patient engagement, deliver a more consumer-centric experience, and expand capacity, having a clear digital front door strategy has become an increasingly essential component of their efforts.

July 17, 2024

Unlocking hospitals productivity with AI: A comprehensive approach

The future of healthcare hinges on the powerful synergy between advanced technology and human expertise. The integration of AI is not just a trend but a pressing necessity. Patients are no longer willing to endure long wait times and often switch providers if their expectations for timely service are unmet. Additionally, the heavy workload and stress experienced by healthcare professionals in an overwhelmed system highlight the urgency of adopting AI solutions. AI’s transformative impact on the healthcare sector addresses the critical need for improved patient care and operational efficiency. By strategically integrating augmented intelligence at various touchpoints, health systems can streamline the care journey and offer a comprehensive digital front-door experience, resulting in increased patient satisfaction and higher-quality professional time.

July 3, 2024

The competitive edge: Why every health system needs a robust digital front door

In today’s digital age, a robust digital front door is not a luxury but a necessity for health systems aiming to meet patient expectations, improve operational efficiency, and stay competitive. By adopting a comprehensive DFD strategy, health systems not only enhance the patient experience but also achieve significant operational and financial benefits. As the healthcare industry continues to evolve, the digital front door will play an increasingly central role in shaping the future of patient care and fostering patient loyalty.

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Gozio platform

5.0

Gozio platform

Overview

Select which hospital or health system you work at and see a personalized compatibility level.

Patient Engagement Ecosystem 2023.pdf

Patient Engagement Ecosystem 2023.pdf

iPhone_Dashboard.png

[GOZO] User Experience Video_FC.mp4

EHR integration

Integrations

EHR integration and relevant hardware

EMRs supported

Hardware compatibility

Use cases and differentiators

Use case descriptions

Pediatric use cases

Users

Differentiators vs internal options

Differentiators vs competitors

Company information

See more comparisons

DexCare Platform

5.0

b.well Connected Health Platform

5.0

Media

Images

iPhone_Dashboard.png

Videos

[GOZO] User Experience Video_FC.mp4

Downloads

Select which hospital or health system you work at and see a personalized compatibility level.

See more comparisons

DexCare Platform

5.0

b.well Connected Health Platform

5.0

Reviews

5.0

5.0

5.0

5.0

4.8

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