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Gozio platform

Gozio platform

Gozio platform

Overview


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Gozio platform is a solution provided by Gozio Health which was founded in 2013. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Wayfinding, Consumer Access & Engagement, and Scheduling.
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It has 19 verified clients.
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Gozio platform integrates with major EMRs such as Epic, Cerner.
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Some other resource(s) that may be helpful in learning about Gozio platform include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door
DESCRIPTION

Gozio Health partners with health systems to increase consumer engagement using a proven mobile platform and strategy. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio’s patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction. For more information, visit www.goziohealth.com.

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AWARDS
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle, Website / public online sources, Other
Not applicable
Epic, Cerner
Mobile / Tablet (native app)
Use cases and differentiators

Gozio delivers the value all healthcare consumers–patients, staff, and visitors–want by:

Providing a single platform that increases access and convenience by putting all your digital solutions in one place

Connecting the digital world and the real world to get people where they need to go

Creating a premium mobile experience that’s proven to attract and retain loyal users

500M mobile interactions

2M total users

70% users return

Gozio can be implemented quickly with little effort from internal IT resources and is proven to deliver a return on investment.

Gozio has a very high patient adoption rate and high satisfaction among customers in addition to a robust mobile platform that is easy to implement and use for staff and patients.

Company information

Founded in 2013

Media


Images

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Videos

[GOZO] User Experience Video_FC.mp4
Downloads

Reviews


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Overall Score
5.0

5 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

4.8

EHR Integrations

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Reviewer’s Rating
5
4
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

February 1, 2024

verified
new review

February 1, 2024

Gozio takes the guess work out of where you need to go

Gozio not only providers well defined 3-D maps, makes naviagation a breeze, the have created an app that can be utilized as your systems All in One platform. 

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A verified IT / Technical support working with Gozio platform from a hospital.


Helpful(0)

January 31, 2024

verified
new review

January 31, 2024

Gozio Health is one of the best organizations we have worked with

Gozio health has an exceptional support team, always being attentive and responsive to tickets. The app's ability to assist patients in navigating hospitals and even scheduling appointments is truly beneficial. It's wonderful to see how Gozio Health has provided a valuable tool that enhances the patient experience. 

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Project manager working with Gozio platform


Helpful(0)

January 31, 2024

verified
new review

January 31, 2024

Great partner for patient experience

We have partnered with Gozio since 2019 and have built our digital front door via their mobile platform. They are great partners and their platform helps us create an awesome patient experience by bringing all our services together under a common mobile experience. They also have the best wayfinding solution out there.

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Executive sponsor working with Gozio platform at UNC Health Care


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January 31, 2024

verified
new review

January 31, 2024

Why yes, I do recommend Gozio!

Navigating the confusing facility coridors introduces an additional layer unecessary stress for patients and visitors. Seamless integration in our app affords patients/vistors with a cohesive experience that makes finding the closet cafe or the endo lab in the basement a breeze.   

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A verified IT / Technical support working with Gozio platform from a extra small-sized, pediatric, ACO hospital.


Helpful(0)

January 31, 2024

verified
new review

January 31, 2024

Gozio's platform is easy to use and provides a variety of digital engagement options in one location making it an excellent digital platform for an enterprise. to use

We were able to combine many aspects of our digital front door into one app, making it accessible and easy to manage. The reports are intuitive and insightful. The indoor wayfinding coupled with all of the other opportunities accomplished our goals.

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Executive sponsor working with Gozio platform at WakeMed Health & Hospitals


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Clients


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  • Partner

  • Vendor

  • Health System

  • Other

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