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Gozio platform

Gozio platform

Gozio platform

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By Gozio Health
5.0

5 reviews

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Gozio platform
Gozio platform

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Overview


Contents


AVIA SummaryAboutProduct capabilitiesEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

o
Gozio platform is a solution provided by Gozio Health which was founded in 2013. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, and Scheduling.
o
It has 20 verified clients.
o
Gozio platform integrates with major EMRs such as Epic, Cerner.
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Some other resource(s) that may be helpful in learning about Gozio platform include: The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention and Digital transformation essentials — Wayfinding
DESCRIPTION

Gozio delivers the value all healthcare consumers–patients, staff, and visitors–want by:

Providing a single platform that increases access and convenience by putting all your digital solutions in one place

Connecting the digital world and the real world to get people where they need to go

Creating a premium mobile experience that’s proven to attract and retain loyal users

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FEATURED MEDIA
See more

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Patient Engagement Ecosystem 2023.pdf
Patient Engagement Ecosystem 2023.pdf
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[GOZO] User Experience Video_FC.mp4
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CATEGORIES & SOLUTIONS

Digital Front Door (DFD)


Wayfinding


Patient Experience & Engagement


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Low Acuity Care Navigation Tools


User Navigation Wayfinding Solutions


Care Navigation Apps & Services for Consumers & Employees


CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Large Hospital/Health System

Medium Hospital/Health System

AWARDS
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Product capabilities

Unguided interactions

3D indoor/outdoor maps with points of interest, unified mobile interface to incorporate additional patient-facing solutions into a singular mobile experience

AVIA GUIDE
What is unguided interactions ?
Includes geolocation capabilities to assist with resource navigation, enables self-service transactions, aggregates care options and provides price transparency, and supports consumers with personalized care management and engagement.
EHR integration

Integrations
Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle, Website / public online sources, Other
EHR integration and relevant hardware
Not applicable
EMRs supported
Epic, Cerner
Hardware compatibility
Mobile / Tablet (native app)
Use cases and differentiators

Use case descriptions

Gozio's mobile engagement platform engages healthcare consumers and improves their entire journey--both digital and in person. Over 200 hospitals use Gozio's platform to improve:

- Patient access (scheduling, ED and urgent wait times with booking and navigation)

- Portal access

- Navigation across the health system

- And much more

With Gozio, you can not only put all your patient-facing and/or staff-facing technology in one place, you can:

- create unique mobile experiences based on factors like user type or location to personalize the experience

- use the open platform to easily build custom solutions for unique use cases

- manage your platform and make changes quickly to adapt to changing needs

Pediatric use cases

Several children's hospitals use Gozio's mobile engagement platform to help families navigate their care.

Users

500M mobile interactions

2M total users

70% users return

Differentiators vs internal options

Gozio can be implemented quickly with little effort from internal IT resources and is proven to deliver a return on investment.

Differentiators vs competitors

Gozio has a very high patient adoption rate and high satisfaction among customers in addition to a robust mobile platform that is easy to implement and use for staff and patients.

Company information

By Gozio Health

Founded in 2013

Visit website

HELPFUL TOOLS

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Media


Images

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iPhone_Dashboard.png
Videos

[GOZO] User Experience Video_FC.mp4
Downloads

media thumbnail
Patient Engagement Ecosystem 2023.pdf
You may also be interested in:
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ANKR vCAAS

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Select which hospital or health system you work at and see a personalized compatibility level.

Gozio platform Comparisons

Gozio platform

Gozio platform

VS
Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

Gozio platform

Gozio platform

VS
Virtual Care Suite

Virtual Care Suite

Gozio platform

Gozio platform

VS
Olla

Olla

Gozio platform

Gozio platform

VS
Praia Health Identity & Engagement Platform

Praia Health Identity & Engagement Platform

Gozio platform

Gozio platform

VS
DexCare Platform

DexCare Platform

Gozio platform

Gozio platform

VS
b.well Connected Health Platform

b.well Connected Health Platform

Gozio platform

Gozio platform

VS
Intraprise Health: Digital Front Door

Intraprise Health: Digital Front Door

Gozio platform

Gozio platform

VS
Clearstep Smart Access Suite

Clearstep Smart Access Suite

Gozio platform

Gozio platform

VS
MediNav

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Gozio platform

Gozio platform

VS
Omnichannel access and scheduling

Omnichannel access and scheduling

Gozio platform

Gozio platform

VS
PatientTrak FLOW

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Gozio platform

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Digital Wayfinding and Mapping

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Compare to similar products

Best Gozio platform Alternatives

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Reviews


Filter reviews


Overall Score
5.0

5 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

4.8

EHR Integrations

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Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
Select EMR

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

February 1, 2024

verified

February 1, 2024

Gozio takes the guess work out of where you need to go

Gozio not only providers well defined 3-D maps, makes naviagation a breeze, the have created an app that can be utilized as your systems All in One platform. 

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A verified IT / Technical support working with Gozio platform from a medium-sized, AMC, ACO hospital.


Helpful(0)

January 31, 2024

verified

January 31, 2024

Gozio Health is one of the best organizations we have worked with

Gozio health has an exceptional support team, always being attentive and responsive to tickets. The app's ability to assist patients in navigating hospitals and even scheduling appointments is truly beneficial. It's wonderful to see how Gozio Health has provided a valuable tool that enhances the patient experience. 

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Project manager working with Gozio platform at University Health System- San Antonio


Helpful(0)

January 31, 2024

verified

January 31, 2024

Great partner for patient experience

We have partnered with Gozio since 2019 and have built our digital front door via their mobile platform. They are great partners and their platform helps us create an awesome patient experience by bringing all our services together under a common mobile experience. They also have the best wayfinding solution out there.

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Executive sponsor working with Gozio platform at UNC Health Care


Helpful(0)

January 31, 2024

verified

January 31, 2024

Why yes, I do recommend Gozio!

Navigating the confusing facility coridors introduces an additional layer unecessary stress for patients and visitors. Seamless integration in our app affords patients/vistors with a cohesive experience that makes finding the closet cafe or the endo lab in the basement a breeze.   

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A verified IT / Technical support working with Gozio platform from a extra small-sized, pediatric, ACO hospital.


Helpful(0)

January 31, 2024

verified

January 31, 2024

Gozio's platform is easy to use and provides a variety of digital engagement options in one location making it an excellent digital platform for an enterprise. to use

We were able to combine many aspects of our digital front door into one app, making it accessible and easy to manage. The reports are intuitive and insightful. The indoor wayfinding coupled with all of the other opportunities accomplished our goals.

View more


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Executive sponsor working with Gozio platform at WakeMed Health & Hospitals


Helpful(0)
Explore Related Resources
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April 17, 2024
The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention
According to a report from Accenture, patients are increasingly switching providers, and at least a portion say it’s because of the digital experience. In fact, the report goes on to show that digital engagement is a strong predictor of loyalty. Increasingly, patients say they are less likely to stay with a provider who doesn’t provide a good digital experience, and a bad digital experience effects how they feel about their entire healthcare interaction. In other words, great care or bedside manner doesn’t mean a patient will stay if the rest of their experience doesn’t meet their needs.
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January 31, 2025
Digital transformation essentials — Wayfinding
Digital Wayfinding solutions encompass technological platforms and systems designed to help healthcare organizations optimize navigation experiences for patients, visitors, and staff across their facilities. These solutions combine mobile applications, digital signage, indoor positioning systems, and analytics to enable intuitive navigation while gathering valuable operational insights.
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July 25, 2023
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July 3, 2024
Digital front door: The key to staying ahead in healthcare
The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.
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Buyer’s guide to the digital front door
What is the digital front door? Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.
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April 9, 2024
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Patients demand convenient healthcare access akin to online services. A robust digital front door, integrating online scheduling, telehealth, patient portals, symptom checkers, and payment management, is crucial. It offers a competitive edge by enhancing accessibility, patient loyalty, brand perception, market reach, revenue, and leveraging data for insights, ensuring health systems meet modern expectations and stay competitive. Modern patients rightly demand that healthcare access be as straightforward as ordering a meal online or hailing a ride, which is still far from the norm.
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May 1, 2024
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In today’s rapidly evolving healthcare landscape, health system CIOs, Innovation, Strategy, and Marketing executives are faced with a daunting task: selecting the optimal digital front door solution from a sea of options. This abundance of choices often leads to decision paralysis, costly DIY endeavors, or the adoption of solutions that fail to deliver value to consumers and yield no return on investment.
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May 15, 2024
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May 20, 2024
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Top Categories


Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
Smart Rooms
Smart Hospitals

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Resources
For Vendors
Vendor Resources
Glossary

Top Categories

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

Company

AVIA
AVIA Privacy Policy
AVIA Terms of Service
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AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
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