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Overview


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Avia Summary

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eVisit is a solution provided by Epic Systems Corporation which was founded in 1979. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, Virtual Visits (Synchronous + Asynchronous), and Patient Flow.
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It has 43 verified clients.
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Some other resource(s) that may be helpful in learning about eVisit include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door
EHR integration

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Company information

Founded in 1979

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Overall Score
4.0

1 review


3.0

Features

3.0

Ease of use

0.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

April 3, 2023

verified

April 3, 2023

Solid option because of EHR integration; somewhat limited features and clunkier user experience

Currently, our organization is using Epic for our e-visit functionality. While we have found that it works well for our internal use cases, we have compared it to other players in the market such as Zipnosis and BrightMD, and we have found that Epic's e-visit features are more limited in terms of the AI and machine learning that helps automate symptom and condition intake. Additionally, the user experience is a bit clunkier, resulting in lower ease of use compared to other options.

That being said, one of the obvious advantages of using Epic for e-visits is the high level of EHR integration it offers. Overall, while there may be some limitations with the features and user experience, we have found that Epic is a solid option for e-visits when considering the EHR integration aspect.

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Sarah Sourk

Digital Strategy Manager, Internal consultant working with eVisit at University of Kansas Health System

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