Best Command Centers Products

Mediktor enables health systems to direct consumers to the appropriate level of care on a safe, convenient and cost-effective way anytime and anywhere. As a result, health systems empower consumers by offering them on-demand, personalized healthcare guidance at the first onset of symptoms

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

With rich analytics and customizable dashboards built on our award-winning healthcare data platform, Pop-health analytics solution offers state-of-the-art visualization and dashboarding capabilities, powered by real-time health data efficiently unified from disparate sources, allowing for rapid computing and scalable access to give you actionable insights into quality, performance and cost metrics of your organization and help you achieve the desired clinical and financial objectives for your population health management programs.

Why Innovaccer 

• Ability to perform organization-wide and granular analysis to understand problem areas and address issues
• Built-in access controls to enable varied access to different users to enable collaborative effort without compromising on data security
• Real-time unified health data as the substrate for advanced analytics, generating actionable insights 
• Automated data alerts through emails to enable users to always be on top of important KPIs
• NCQA (HEDIS and AMP) and HiTRUST certified

Healthcare is rapidly moving to value-based care (VBC)–where providers are incentivized to deliver value, versus fee-for-service. This trend will be great for patient outcomes and system efficiency. Yet 96% of executives report no contract management system, manual processes, and/or outdated systems. It can take months to model and negotiate contracts. Enter Syntax. Syntax is an enterprise SaaS solution that enables VBC adoption. It offers advanced analytics and a real-time collaborative workspace where myriad stakeholders (actuaries, analysts, network managers, providers) engage in modeling and negotiation. Syntax accelerates the VBC contracting process, improves efficiency, promotes transparency, and reduces friction. As a result, health plans and providers can achieve better outcomes from best-fit aligned incentives. Moreover, they can accelerate the contracting process, improve efficiency, promote transparency and reduce friction from start to finish.

Award-winning AI for healthcare.

The Avaamo Difference:

• Our deep healthcare experience and dedicated team ensures constant investment, innovation, and focus.
• Our multi-year relationship with Epic exposes us to new APIs and the most thorough Al automation for Epic.
• We deliver the fastest deployment due to our robust library of healthcare skills and workflows.
• We are the only HIPAA-compliant conversational Al platform to ensure protection of personal healthcare information.
• We offer omnichannel deployment out-of-the-box including Al voice interactions in the contact center.

Doctors are driving without gauges and running on empty…

Care variance and high costs are widespread, but doctors haven’t been given any tools to help them make better decisions.

CareGauge gives physicians a real-time view of how their care decisions for a particular patient compare to locally benchmarked patients with that same condition.

Physicians can see cost and care utilization insights on length of stay, imaging, labs, medications, procedures, and more to help them deliver the best care to their patients.

How does it work?

• Integrate seamlessly into your EHR
• Source and analyze treatment and cost data from your facility
• Present instant insight into care decisions
• Empower physicians to provide the best value of care

TQA Healthcare (formerly Element Blue) delivers enhanced customer experience and bottom line results. From web based digital platforms to mobile friendly sites and applications, we specialize in healthcare and enterprise level systems with integration in both employee and customer facing digital experience.

Having built digital platforms for sites topping 50 million users, we can deliver large-scale solutions with personalization for each individual user. TQA Healthcare combines rich web or document related content with useful operational context and engaging user experience. Simple or sophisticated, we understand the management, workflow and security requirements to help online business excel.

Artera Care Assit: Connecting Patients to Answers, Faster

• Engage and acquire patients by connecting them instantly with the information they need. Artera Care Assist, powered by Hyro, is a digital virtual assistant that is available 24 hours a day on your website to answer patient questions and reduce staff burden

Integrate our virtual assistant into your website within days

• Instant value from day one using the data sources you provide

Automatically include up-to-date website content on-demand

• 24/7 updates ensure patients access the most relevant information in real-time

Leverage NLU and AI safeguards to deliver responsible AI-powered interactions

• Top performing, HIPAA Compliant, NLU engine delivers high-accuracy responses

Review patient journey analytics to improve patient engagement

• Voice of the patient data and visibility to top keywords help optimize responses

Human engagement is only one word away

• Seamlessly engage a live agent to view questions and engage patients in the Artera Staff Console

Caboodle comprises the data warehouse and analytics tools for storing and retrieving large swaths of clinical data useful in reporting for care decision-making, cost management, and predictive analytics. Additionally, Caboodle data warehouses can integrate data from non-Epic systems.

LumaBot is designed to reduce your inbound call volume and create an omni-channel experience that gets patients what they need – without waiting on hold or tying up your limited staff. LumaBot’s customizable chat flows are available out of the box in English, Spanish, and Portuguese. LumaBot supports scheduling requests, screenings, speaking with staff, feedback, Rx refills, directions, and more.