Patient Access / Call Center

Create the customer service experiences patients expect with Cured’s patient access and call center solutions. Allow agents and front desk staff to access and share a centralized list of existing and prospective patients to improve visibility, encourage collaboration, and keep consistent workflows. Cured's call center solution is intuitive and productivity oriented for quick training times and consistent outcomes. With detailed insights, easily monitor key activities and statistics to aid in growth and resource planning strategies.

Deliver important communications via an omnichannel approach.

• Head of Patient Experience
• Head of Employer/Consumer Experience
• Head of Call Center / Contact Center / Access Center

• HIPAA compliant
• Out of the box patient journeys
• Quick, efficient setup
• Healthcare-specific
• ML-driven insights engine
• Simple volume-based pricing structure