Create the customer service experiences patients expect with Cured’s patient access and call center solutions. Allow agents and front desk staff to access and share a centralized list of existing and prospective patients to improve visibility, encourage collaboration, and keep consistent workflows. Cured's call center solution is intuitive and productivity oriented for quick training times and consistent outcomes. With detailed insights, easily monitor key activities and statistics to aid in growth and resource planning strategies.

Cured is a Digital Marketing & CRM platform, built for healthcare organizations. We help healthcare catch up with this decade’s most significant care delivery evolution—the ability to engage with and build lasting relationships with those they serve. With Cured, seamlessly engage with your customers to build unparalleled relationships throughout their care journey. With all necessary compliance and patient journeys built in, you can take immediate action with data from your EMR, Claims IS and other sources. With Cured Insights, learn from campaigns and target customers most likely to engage. Finally, a platform that actually works for healthcare.

Connect patient experiences for better outcomes

For healthcare providers, NiCE provides solutions to increase patient access and engagement. Ensure every digital and voice interaction contributes to improving patient experience, optimizing staff time and simplifying administrative systems. Through integration with your electronic health record (EHR) system, NiCE CXone Mpower connects all interactions along the care journey, giving you a complete picture of the patient experience. And only CXone Mpower embeds AI, trained on the world’s largest customer experience dataset, across the platform, to deliver frictionless experiences every time. As a world leader in customer experience software, NiCE enables patient interactions and journeys that drive better patient engagement for better patient outcomes.

• HIPAA compliant
• Out of the box patient journeys
• Quick, efficient setup
• Healthcare-specific
• ML-driven insights engine
• Simple volume-based pricing structure

• HIPAA compliant
• Out of the box patient journeys
• Quick, efficient setup
• Healthcare-specific
• ML-driven insights engine
• Simple volume-based pricing structure