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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Create the customer service experiences patients expect with Cured’s patient access and call center solutions. Allow agents and front desk staff to access and share a centralized list of existing and prospective patients to improve visibility, encourage collaboration, and keep consistent workflows. Cured's call center solution is intuitive and productivity oriented for quick training times and consistent outcomes. With detailed insights, easily monitor key activities and statistics to aid in growth and resource planning strategies.

About Cured:

Cured is a Digital Marketing & CRM platform, built for healthcare organizations. We help healthcare catch up with this decade’s most significant care delivery evolution—the ability to engage with and build lasting relationships with those they serve. With Cured, seamlessly engage with your customers to build unparalleled relationships throughout their care journey. With all necessary compliance and patient journeys built in, you can take immediate action with data from your EMR, Claims IS and other sources. With Cured Insights, learn from campaigns and target customers most likely to engage. Finally, a platform that actually works for healthcare.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Create the customer service experiences patients expect with Cured’s patient access and call center solutions. Allow agents and front desk staff to access and share a centralized list of existing and prospective patients to improve visibility, encourage collaboration, and keep consistent workflows. Cured's call center solution is intuitive and productivity oriented for quick training times and consistent outcomes. With detailed insights, easily monitor key activities and statistics to aid in growth and resource planning strategies.

Pediatric use cases:

Deliver important communications via an omnichannel approach.

Users:
  • Head of Patient Experience
  • Head of Employer/Consumer Experience
  • Head of Call Center / Contact Center / Access Center

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, ADT, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, NextGen, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • HIPAA compliant
  • Out of the box patient journeys
  • Quick, efficient setup
  • Healthcare-specific
  • ML-driven insights engine
  • Simple volume-based pricing structure


Differentiators vs Competitors:
  • HIPAA compliant
  • Out of the box patient journeys
  • Quick, efficient setup
  • Healthcare-specific
  • ML-driven insights engine
  • Simple volume-based pricing structure


Keywords

Images

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Videos

No videos provided

Downloads

media thumbnail
cured overview _ 2021Q4.pdf

Alternatives

Company Details

Founded in 2018

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