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PatientConnect Complete

PatientConnect Complete

PatientConnect Complete

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Review

PatientConnect Complete
PatientConnect Complete

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Overview


Avia Summary

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PatientConnect Complete is a solution provided by Health Recovery Solutions which was founded in 2012. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Patient Flow, Chronic Disease Management, Care Management, and Remote Monitoring (RPM).
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It has 90 verified clients.
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PatientConnect Complete integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about PatientConnect Complete include: Top Remote Patient Monitoring Companies Report and Top Remote Monitoring Companies Report | 2023
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EHR integration

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Other, Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (web optimized)

Description

PatientConnect Complete is the most comprehensive solution for patients, supported by the HRS standard kit including the HRS tablet accompanied with a scale, BP monitor, and pulse ox. Clients have the option to opt for additional peripherals should they see fit, with the option to choose from a thermometer, glucometer, 2 in 1 one-lead ECG and live listening stethoscope, etc. Additional peripherals are available at additional cost. PatientConnect Complete units are ready to go out of the box – including Bluetooth pairing, charged and ready for use by patient. Biometric Devices Supported All HRS peripheral devices are FDA approved and connected through Bluetooth to our tablets. Peripheral devices automatically push patient readings into the clinical portal for analysis. Bluetooth devices allow the biometric readings to automatically load into the tablet and will flow over to the Clinician portal. Patients can also manually enter their readings. PatientConnect Complete has the ability for multi-channel videoconferencing, phone calls, and messaging to clinicians and family memebers.
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Use cases

Description

Chronic Care Management

Hospital-at-Home

Care Transitions

Continuous Care

Pediatric use cases:

HRS has served a diverse set of age populations ranging from pediatric to over 100+ years old, across multiple healthcare organizations.

https://www.healthrecoverysolutions.com/blog/telehealth-rpm-for-pediatrics-explained

Users:

The end users of the product include patients, members of their care team.

Differentiators

Differentiators vs EHR Functionality:

All-encompassing remote patient monitoring solution

Differentiators vs Competitors:
  • 90+ customized care plans
  • Virtual visits
  • Bluetooth biometric monitoring
  • Medication reminders
  • Symptoms survey
  • Condition-specific education
  • Teach back quizzes
  • Customized risk alerts
  • Wound imaging
  • Caregiver connection
  • Personal goal setting


Company information

Founded in 2012

87.1M total equity funding

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Media


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Downloads

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Reviews


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Overall Score
4.0

1 review


4.0

Features

3.0

Ease of use

4.0

Customer Support

3.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

April 3, 2023

verified

April 3, 2023

Promising start with new system, revenue cycle automation remains a concern

While it is still relatively new, we have already seen some promising results. We have received anecdotal evidence and qualitative feedback that has been largely positive, and we are hopeful that as we continue to use the program and gather more data, we will have more quantitative evidence of its success.

That being said, we have encountered some issues with automating the revenue cycle, which is a concern for us. 

Epic integration was a key question that we wanted to address with the vendor selection process. That's live now and there haven't been any huge issues.

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Sarah Sourk

Digital Strategy Manager, Internal consultant working with PatientConnect Complete at University of Kansas Health System

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Clients


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