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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Differentiators
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Referrals Management
Referrals Management

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Trauma Black Box
Trauma Black Box

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Categories

Solutions

Description

Product Description:

Interactive notifications let patients know when they've been referred, book, and get real-time confirmation. Patients can receive automated reminders to finish scheduling a referral on a cadence, depending on the organization's workflows and needs. Patient bookings are integrated directly with the EHR schedule, and providers can be notified when a patient completes scheduling.

Increase rates of referral conversion to completed appointments, cut out the phone tag for staff, and streamline patient acquisition with self-service opportunities for patients.

About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Product Description:

Trauma Black Box® is an innovative technology system designed to revolutionize trauma response in healthcare settings. This cutting-edge solution captures and analyzes critical audio-visual, environmental, and patient data during trauma responses, providing trauma teams with powerful insights to drive continuous improvement.

The system's core functionality lies in its ability to record comprehensive data during trauma resuscitationss, including video footage, audio, and environmental factors. This captured information is then integrated with annotation tools and consolidated timelines, offering an unvarnished and holistic view of each trauma response.

Key features of Trauma Black Box include:

-Comprehensive Data Capture: Records video, audio, and environmental data during trauma responses.

-Integrated Annotation Tools: Allows for detailed marking and analysis of specific events or actions.

-Consolidated Timelines: Provides a clear, chronological view of the entire trauma resuscitation process.

-Performance Analysis: Enables teams to pinpoint areas for improvement in efficiency, quality of care, safety standards, and team communication.

-Video Library: Stores and indexes trauma videos for analysis, teaching, and research.

By facilitating a continuous feedback loop, Trauma Black Box empowers healthcare organizations to systematically analyze and refine every aspect of their trauma response process. This leads to optimized team performance, enhanced efficiency, improved patient safety, and overall higher quality of care.

Developed by Surgical Safety Technologies Inc. (SST), Trauma Black Box is part of a larger suite of intelligent software solutions designed for high-acuity environments. It integrates seamlessly with existing systems and is built on a foundation of research excellence, with over 80 peer-reviewed publications supporting its efficacy.

Trauma Black Box represents a transformative approach to trauma care, setting new standards in trauma excellence through data-driven insights and continuous improvement.

About Surgical Safety Technologies:

None provided

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
  • Increase referral-to-completed visit conversion rates by providing actionable scheduling links to patients who have received referrals
  • Automate contact touchpoints for new patients to schedule referral visits
  • Automate process of follow-up and closing loop on outbound referrals to outside clinics
Pediatric use cases:

This workflow is relevant in pediatric care delivery.

Users:

Referring providers

Specialist providers

Patients

Description:

Performance Review and Improvement:

-Analyzing team performance during trauma resuscitations

-Identifying areas for improvement in efficiency and effectiveness

-Conducting detailed debriefings using audio-visual data

Training and Education:

-Using recorded scenarios for teaching new trauma team members

-Creating case studies for continuing education programs

-Demonstrating best practices in trauma response

Protocol Compliance:

-Monitoring adherence to established trauma response protocols

I-dentifying deviations from standard trauma resuscitation procedures

-Assessing the effectiveness of current trauma resuscitation protocols

Communication Analysis:

-Evaluating team communication during high-stress situations

-Identifying communication breakdowns or misunderstandings

-Developing strategies to improve team coordination

Quality Assurance:

-Conducting thorough reviews of trauma care quality

-Tracking key performance indicators over time

-Benchmarking performance against industry standards

Patient Safety Enhancement:

-Identifying potential safety risks in trauma resuscitations

-Analyzing near-miss incidents for prevention strategies

-Developing safety checklists based on observed patterns

Resource Utilization Assessment:

-Evaluating the use of equipment and personnel during trauma responses

-Optimizing resource allocation for future trauma events

-Identifying needs for additional resources or equipment

Process Improvement:

-Streamlining trauma resuscitation workflows

-Identifying and eliminating inefficiencies in the resuscitation process

-Developing more effective trauma resuscitation strategies

Research and Innovation:

-Collecting data for trauma care research studies

-Developing new trauma resuscitation techniques based on observed patterns

-Testing and validating new trauma care protocols

Legal and Compliance Documentation:

-Providing accurate records of trauma responses for legal purposes

-Supporting compliance with healthcare regulations and standards

-Offering detailed documentation for administrative reviews

Pediatric use cases:

Pediatric trauma resuscitation video review

Users:

Trauma surgeons, trauma program directors, risk managers, patient safety officers, chief quality officers, ED directors

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Luma's referral workflows fill a gap left by many EHR systems; the integration of external communication tools with EHR enables end-to-end, closed-loop referrals without the manual phone calls, touch points, and reminders typically required from clinic staff.

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Differentiators vs EHR Functionality:

Real-time Audio-Visual Capture: Unlike EHRs that primarily record text-based data, Trauma Black Box captures comprehensive audio-visual information during trauma responses.

Environmental Data Integration: Trauma Black Box collects environmental data, which is typically not part of standard EHR functionality.

Consolidated Timeline View: While EHRs often show chronological event logs, Trauma Black Box provides a more comprehensive, integrated timeline of the entire trauma response.

Performance Analysis Tools: Trauma Black Box offers specialized tools for analyzing team performance, which goes beyond the scope of most EHRs.

Trauma-Specific Focus: This system is tailored specifically for trauma responses, whereas EHRs are designed for general patient record-keeping across various healthcare scenarios.

Differentiators vs Competitors:

Comprehensive Data Integration: Trauma Black Box integrates audio-visual, environmental, and patient data into a single platform, which may be more comprehensive than some competing systems.

Annotation Tools: The system includes integrated annotation tools, allowing for detailed marking and analysis of specific events.

Research-Backed Approach: With over 80 peer-reviewed publications supporting its efficacy, Trauma Black Box has a strong foundation in research.

Part of a Larger Ecosystem: As a product of Surgical Safety Technologies, it's part of a broader suite of solutions for high-acuity environments, potentially offering better integration and consistency across different hospital areas.

Customizability: The system is adaptable to specific institutional needs, which may not be the case for all competitors.

Continuous Improvement Focus: The emphasis on creating a continuous feedback loop for ongoing refinement of trauma resuscitations.

Integration with Existing Systems: The platform is designed to integrate with existing hospital systems.

Keywords

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Banner Health + Luma Case Study.pdf

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Company Details

Founded in 2015

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