Referrals Management

• Increase referral-to-completed visit conversion rates by providing actionable scheduling links to patients who have received referrals
• Automate contact touchpoints for new patients to schedule referral visits
• Automate process of follow-up and closing loop on outbound referrals to outside clinics

This workflow is relevant in pediatric care delivery.

Referring providers

Specialist providers

Patients

Luma's referral workflows fill a gap left by many EHR systems; the integration of external communication tools with EHR enables end-to-end, closed-loop referrals without the manual phone calls, touch points, and reminders typically required from clinic staff.