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Sanctuary Health Patient Education
Sanctuary Health Patient Education
Overview
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About
DESCRIPTION
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A premium supplier of video-first patient education resources covering hundreds of condition topics with multi-orientation and multi-language capabilities.
PRODUCT ATTRIBUTES
COVID-19
Pediatric
CATEGORIES
Patient Education, Diabetes Management, Care Transitions, Improving Engagement & Self-Management
Patient Education, Diabetes Management, Care Transitions, Improving Engagement & Self-Management
KEYWORDS
telemedicine, virtual care, asynchronous care, telehealth, patient acquisition, health equity, mindfulness, mental health, engagement, patient education, video education, health education, patient portal education, video, digital patient engagement, member engage, patient engagement, member engagement, digital engagement
telemedicine, virtual care, asynchronous care, telehealth, patient acquisition, health equity, mindfulness, mental health, engagement, patient education, video education, health education, patient portal education, video, digital patient engagement, member engage, patient engagement, member engagement, digital engagement
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
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0 Organizations
Product capabilities
Accurate & Relevant
Our content is checked by physicians, edited by the on-screen physician and signed off by our chief clinical advisor. The tone is non-prescriptive, for any references to medicine findings, we flag internally for an annual review to re-shoot where appropriate.
AVIA GUIDEWhat is accurate & relevant?
Content is accurate, in the best interest of the patient, and without commercial bias by provider, insurer, or supplier. Content is continuously updated to reflect the latest studies or findings, and reviewed by appropriate standards boards so patients feel confident in their decision-making. Content is relevant and pinpointed to meet a patient’s immediate needs.
Interactive & Multimodal
We supply in various formats (portrait, landscape), with different language dubs, subtitles, we can supply transcripts - many episodes contain visual animations. Interface is via Cloudinary, or stitched into what the existing education content tool uses.
AVIA GUIDEWhat is interactive & multimodal?
Delivered via a variety of formats (e.g. video, audio, print, etc.) and modalities (e.g. website, mobile apps, etc.) to capture patient attention and improve comprehension. Drag-and-drop type functionality allowing patients to visualize their own medical conditions. In-the-moment reminders through augmented reality helps steer patients to make the right changes or choices. Interfaces that are as easy to use (such as YouTube) so patients can find videos around topics they're interested in and quickly get to them.
Guided & Personalized
The content architecture is designed for a provider to display content hyper-relevant to the user (language preference, orientation, gender, the condition, stage of condition)
AVIA GUIDEWhat is guided & personalized?
Guided journeys for a specific condition helps providers understand what stage of behavior change the patients is in to better personalize, inform, and guide the next steps in the care plan and whether there is a need for targeted intervention. Personalized materials enable patients to learn about the risks and benefits of different options, form preferences, and share in the decision-making on treatment options.
Easy & Simple to Understand
We aim for an 8th grade reading age before a script is approved for production. It is designed to support shared decision-making & educate patients of all demographic ranges.
AVIA GUIDEWhat is easy & simple to understand?
Tailors content based on comprehension checks and health literacy level. Medical illustrations that simplify concepts, and easy-to-understand text regardless of reading level. Applies the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship. Translatable to other languages based on patient’s preferred language to ensure accuracy and comprehension.
EHR Integration
A GraphQL API with content hosted on Cloudinary can display content to any platform without restriction or much development work. We can also supply raw file formats to upload into existing content tools, or patient engagement products.
AVIA GUIDEWhat is ehr integration?
Uses the patient’s medical record and diagnosis to provide a list of health education specific to the patient’s needs. Efficiently recommends content based on the patient's profile, visit history, and current clinical encounter. Content can be shared directly through patient portal before, during, or after a visit. Supports mix of traditional and custom orders and results interfaces; integrations include but are not limited to HL7.
EHR integration
Integrations: | Patient portal, Pop health platform, Website / public online sources |
EMR Integration & Relevant Hardware: | Use case dependent |
EMRs Supported: | Would prefer not to disclose |
Hardware Compatibility: | Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other |
Description
Sanctuary Health is a leading provider of studio-grade, masterclass-style healthcare educational content. Our videos are meticulously crafted to deliver a premium learning experience that engages and empowers patients to manage their health effectively. Our content is highly flexible and can be tailored to fit within a standardized care journey, prescribed by a physician, or delivered at the patient’s convenience. With our mobile-optimized and highly customizable format, patients can easily access our videos on any device, in any language, and at any time. Our solution is designed to help healthcare providers improve patient outcomes and reduce costs by delivering high-quality, personalized patient education.
Use cases
Description
Problem: Healthcare providers speak with us when existing ways to improve patient outcomes, education and engagement aren't performing. The overall objectives are:
- Reduce readmission rates for mild to moderate patients with chronic diseases
- Increase ennrolment or engagement with patient populations
- Reduce no-show rate inbetween recurring scheduled visits for certain care types
- Reduce mental health comorbidities surrounding chronic conditions
- Improve health literacy levels
- Reducing nonaderance
Solution: A wide range of provider organzations adopt our platform, which offers a comprehensive library of patient education materials on managing chronic conditions, including interactive video, bitesize videos, built specifically on a nano-learning model for the purpose of equity, low literacy level and information retention.
A provider licenses our platform and either integrates it into their pre-existing patient education program, directly surfaces it via a patient portal, delivers via SMS or provides access via a whitelabel platform
Patients receive access to high-quality educational resources that help them better understand their condition and how to manage it. This leads to improved patient engagement and adherence to treatment plans.
Overall, our patient education platform provides healthcare providers with a valuable tool to improve patient outcomes, engagement and satisfaction while also demonstrating success in meeting performance metrics. We're mostly attractive to risk-bearing entities, as we tie projects to tangible metrics that matter.
Users:
- ACOs
- Ambulatory services
- Digital health care providers (incl. Telehealth)
- Telepsychiatry platforms
- Health systems
- Digital payer platforms, TPAs, employee benefits portals
Differentiators
Differentiators vs EHR Functionality:
- Blank canvas integration strategy with very low barriers
- No PHI data received, collected or stored
- Architecture designed for a multi-use case: fee isn't for one place, fee would include video branding, whitelabel platform, via SMS outreach, sent via EHR etc.
Differentiators vs Competitors:
- The only video-first production heavy provider
- All on-screen delivery is via a licensed clinician, typically a board-certified specialty physician
- Raw file format possible
- Tied licensing contracts to performance of tangible metrics, not just engagement
- *subjective* the most invested and premium cinematic content experience available on the market, shot with, curated with and approved by physicians.
