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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Sanctuary Health is a leading provider of studio-grade, masterclass-style healthcare educational content. Our videos are meticulously crafted to deliver a premium learning experience that engages and empowers patients to manage their health effectively. Our content is highly flexible and can be tailored to fit within a standardized care journey, prescribed by a physician, or delivered at the patient’s convenience. With our mobile-optimized and highly customizable format, patients can easily access our videos on any device, in any language, and at any time. Our solution is designed to help healthcare providers improve patient outcomes and reduce costs by delivering high-quality, personalized patient education.

About Sanctuary Health:

None provided

Product Description:

Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

About Wholistics Health:

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. 

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.  

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our content is checked by physicians, edited by the on-screen physician and signed off by our chief clinical advisor. The tone is non-prescriptive, for any references to medicine findings, we flag internally for an annual review to re-shoot where appropriate.

We supply in various formats (portrait, landscape), with different language dubs, subtitles, we can supply transcripts - many episodes contain visual animations. Interface is via Cloudinary, or stitched into what the existing education content tool uses.

The content architecture is designed for a provider to display content hyper-relevant to the user (language preference, orientation, gender, the condition, stage of condition)

We aim for an 8th grade reading age before a script is approved for production. It is designed to support shared decision-making & educate patients of all demographic ranges.

A GraphQL API with content hosted on Cloudinary can display content to any platform without restriction or much development work. We can also supply raw file formats to upload into existing content tools, or patient engagement products.

Use Cases

Description:

Problem: Healthcare providers speak with us when existing ways to improve patient outcomes, education and engagement aren't performing. The overall objectives are:

  • Reduce readmission rates for mild to moderate patients with chronic diseases
  • Increase ennrolment or engagement with patient populations
  • Reduce no-show rate inbetween recurring scheduled visits for certain care types
  • Reduce mental health comorbidities surrounding chronic conditions
  • Improve health literacy levels
  • Reducing nonaderance

Solution: A wide range of provider organzations adopt our platform, which offers a comprehensive library of patient education materials on managing chronic conditions, including interactive video, bitesize videos, built specifically on a nano-learning model for the purpose of equity, low literacy level and information retention.

A provider licenses our platform and either integrates it into their pre-existing patient education program, directly surfaces it via a patient portal, delivers via SMS or provides access via a whitelabel platform

Patients receive access to high-quality educational resources that help them better understand their condition and how to manage it. This leads to improved patient engagement and adherence to treatment plans.

Overall, our patient education platform provides healthcare providers with a valuable tool to improve patient outcomes, engagement and satisfaction while also demonstrating success in meeting performance metrics. We're mostly attractive to risk-bearing entities, as we tie projects to tangible metrics that matter.

Pediatric use cases:

None provided

Users:
  1. ACOs
  2. Ambulatory services
  3. Digital health care providers (incl. Telehealth)
  4. Telepsychiatry platforms
  5. Health systems
  6. Digital payer platforms, TPAs, employee benefits portals
Description:

The chatbot program is a general digital wrapper for any chronic disease prevention and management.

Programs for diabetes, cancer, eye diseases, general wellness, hypertension, obesity, are available.  

Pediatric use cases:

Pediatric programs (childhood obesity, ADHD, mental well-being) are available. 

Users:

For chronic disease prevention and management, the program is available for the users at risk.  

For pediatric programs, the users would be the children (like obesity and mental well-being) and the parents (ADHD, baby care). 

EHR Integrations

Integrations:

Patient portal, Pop health platform, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:
  • Blank canvas integration strategy with very low barriers
  • No PHI data received, collected or stored
  • Architecture designed for a multi-use case: fee isn't for one place, fee would include video branding, whitelabel platform, via SMS outreach, sent via EHR etc.
Differentiators vs Competitors:
  • The only video-first production heavy provider
  • All on-screen delivery is via a licensed clinician, typically a board-certified specialty physician
  • Raw file format possible
  • Tied licensing contracts to performance of tangible metrics, not just engagement
  • *subjective* the most invested and premium cinematic content experience available on the market, shot with, curated with and approved by physicians.
Differentiators vs EHR Functionality:

Provides evidence-based content and patient education

  • No app required!
  • Integration to app/EMR available
  • Chat based reminders/scheduling/medication adherence and compliance 
  • Offers one-click dial to physicians office as needed
  • Access to third party links
Differentiators vs Competitors:

None provided

Health Equity

Keywords

Images

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Wholistics Image.jpg

Videos

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Wholistics ChatBot.mp4

Downloads

No content provided

media thumbnail
Improving Care Management for Patients with Chronic Eye Conditions Using an AI-powered Engagement Pl.pdf

Alternatives

Company Details

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