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AI Assistant + Engagement & Pathways

AI Assistant + Engagement & Pathways

AI Assistant + Engagement & Pathways

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Overview


AI Assistant + Engagement & Pathways Feature Highlights

Conversational AI

Patients interact with a chat while Fabric identifies the patient's disposition.


Patient Engagement

Use custom engagement pathways to streamline referrals, send surveys, encourage visits, and more.


Triage & Routing

Clinical symptom gathering triages and routes patients to the appropriate point of care.

Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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AI Assistant + Engagement & Pathways is a solution provided by Fabric Health which was founded in 2009. It belongs to multiple categories of digital health solutions including Concierge Care, Personalized Care, Conversational AI, Digital Front Door (DFD), Virtual Health, Patient Flow, and Artificial Intelligence (AI).
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It has 33 verified clients.
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AI Assistant + Engagement & Pathways integrates with major EMRs such as Epic, Cerner, and Other.
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Some other resource(s) that may be helpful in learning about AI Assistant + Engagement & Pathways include: Q&A with Ethan Otterlei of Zipnosis: Unlocking the potential of asynchronous care and Digital front door: The key to staying ahead in healthcare
DESCRIPTION

Fabric's AI Assistant and Engagement & Pathways offers an AI-powered virtual assistant that integrates with websites, patient portals, or mobile apps to help patients find the care and resources they need. The assistant integrates with the EMR and is available to patients 24/7. 

Engagement & Pathways is an AI-powered patient outreach platform for pre- and post-visit use cases. Patent messaging integrates with the EHR to log encounter notes and automatically flag cases and trigger escalation workflows. 

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Product capabilities

Contextual understanding

Fabric's AI Assistant and Engagement & Pathways are powered by Fabric Hybrid AI. Hybrid AI is a clinical expert system and conversational AI that captures patient data across channels and automates workflows for clinical and administrative staff. Patient interface with conversational AI that asks questions to identify disposition, gather clinical symptoms to aid in triage, and routes patients to the appropriate point of care.

AVIA GUIDE
What is contextual understanding?
The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Website / public online sources
Recommended, but not required
Epic, Cerner, Other
Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)
Use cases and differentiators

FAQs, Symptom checking, Triage, Appointment Scheduling, Live chat, Clinic Search, Doctor Search, Patient portal assistance.

Fabric's symptom checker includes pediatric protocols and care routing.

Hospitals and health systems provide Fabric's engagement tools to their patients to help guide them to care and resources.

Fabric's AI Assistant and Engagement & Pathways are powered by Fabric Hybrid AI. Hybrid AI is a clinical expert system and conversational AI that captures patient data across channels and automates workflows for clinical and administrative staff. Using automated clinical symptom gathering, Hybrid AI generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Hybrid AI automates 99% of the administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Hybrid AI offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Fabric's AI Assistant and Engagement & Pathways are powered by Fabric Hybrid AI. Hybrid AI is a clinical expert system and conversational AI that captures patient data across channels and automates workflows for clinical and administrative staff. Using automated clinical symptom gathering, Hybrid AI generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Hybrid AI automates 99% of the administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Hybrid AI offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Company information

Founded in 2009

24.8M total equity funding

Reviews


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Overall Score
4.9

11 reviews


4.0

Features

5.0

Ease of use

5.0

Customer Support

3.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence
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