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Best Concierge Care Products

Best Concierge Care Products

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Ability to provide personalized, high touch experience to patients that caters to clinical and non-clinical needs
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Concierge Care: Products


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  • Covid-19
  • Pediatric
  • In Epic App Orchard
  • In Cerner App Gallery

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  • AMC
  • Pediatric Facilities
  • ACO
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Product Grid

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EMR compatibility

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Product attributes
  • Covid-19
  • Pediatric
  • In Epic App Orchard
  • In Cerner App Gallery

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Used by

EMR used

Organization size

Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence
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Docent Health helps health systems better understand their customers and deliver a consumer-centric approach to healthcare. Their end-to-end experience solution, built with leading health systems, integrates patient engagement, CRM, and care coordination applications into a single platform – ensuring that every patient gets a more personalized experience. Their partnerships are helping health systems attract new customers, reduce leakage, increase patient activation, and deliver better health outcomes. Docent's API rich experience platform integrates with the EMR and pulls in consumer data from across the organization to create human-centric customer profiles with segmentation based on factors such as social determinants of health, preferences, and customer lifetime value. The platform communicates directly to patients using text and AI driven conversations. It coordinates service activities through innovative workflow tools, or by pushing next-best actions and insights directly into the EMR and other applications. To help health systems deliver best-in-class, proactive, and on-demand customer services, Docent also provides white-labelled navigator services that support patients via phone, text, messaging, and email. This holistic approach delivers positive financial ROI in year one while helping health systems meet the evolving needs of consumerism in healthcare.
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Pivot callers to a digital self service experience on their mobile phone. No App required. Simply opens a browser on the customer/patient's mobile phone.  Give it a try yourself with our interactive online demo - https://www.visual-ivr.com/demo-center/
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Boost digital adoption with an intelligent virtual assistant on your critical digital channels (mobile and website). See more information at [https://www.jacada.com/solutions/intelligent-assistance](https://www.jacada.com/solutions/intelligent-assistance)
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Give patients, caregivers, staff, and visitors the vital information they need. Vibe Health Banner uses your logo, colors, and branding to elevate your brand and reduce your marketing costs. 

Show educational videos in public areas, display the

daily menu in the cafeteria, or help people find their way. Videos, widgets, and information are available wherever they’re needed. 

Users can quickly customize messages with easy to build presentations and playlists using our simple “drag-and-drop” editing. Easily incorporate other eVideon services such as our Education Library or relaxation content in waiting areas, common rooms, and more. Create your own materials and “drop” them into any arrangement you wish.

Signage can display static or dynamic messages, videos, and widgets. Examples of content include, but are not limited to:
Date and time
Educational videos
Emergency push notifications
Important updates
Infographics
Local interest
Maps
Menus
News
Patient services
Promotional videos
Relaxation videos
Schedules
Staff updates
Streaming content
Television channels
Weather

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EMRs supported

None provided

SolutionsPatient Flow Wayfinding Tools, Concierge & Customer Service Tools
Keywords

None provided

Categories Wayfinding, Concierge Care, Personalized Care

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Curai Health delivers virtual primary and urgent care beyond what is humanly possible. Curai provides 24/7 service across all 50 states as a white-labeled extension of our health system clients. Partnering with Curai allows health systems to serve a significantly increased volume of patients with far less capital investment and operating expenses than existing models. This is made possible with a technology approach that combines the efficiencies of artificial intelligence with the expertise of clinicians; the Curai approach has mitigated some of the current outstanding limitations and concerns regarding large language models and ChatGPT. 

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The VPExam is a flexible telemedicine portal connecting autonomous teaching software to 3M Littmann or Eko bluetooth enabled stethoscopes to perform comprehensive physical exams. VPExam combines AI based questionnaires, integration with Apple and Fitbit smartwatches, medical document management as well as WebRTC browser based telemedicine portal complete with customizable waiting rooms that allows for an efficient clinical workflow. The VPExam can be customized to existing scheduling, EMR, and billing infrastructure. The VPExam offers improved quality of care and patient satisfaction. Providers are able to bill for higher level of complexity done in a more time efficient manner with improved physician workflow. The VPExam offers customizable cutting edge telemedicine technology to lead market growth.
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R1 Business Office Solutions can help providers with the entire billing function or to specifically recoup revenue that may otherwise be lost by focusing skilled resources in lower priority areas with significant revenue potential. Skilled team members fulfill these functions and are guided with data-driven performance management to ensure continued effectiveness and to identify areas of ongoing process improvement. Our integrated, enabling technology platform can help reduce vendors and increase transparency into business office functions. Services include accounts receivables management such as denials, low balances, A/R workdown, denials management, self-pay collections and more.
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Protect your facility from infectious disease with contact-free entry screening and check-in. The care.ai™ solution screens every person who enters for skin temperatures that are out of normal range. It’s fast, easy and non-intrusive.

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Interactions Optichannel Intelligent Virtual Agent (IVA) for Healthcare delivers the optimal experience regardless of channel, to ensure that patients have a meaningful and effective interaction. Our optichannel approach embraces digital transformation by focusing on optimizing channels with technology and use cases, backed by individual preferences and aggregated patient data. Interactions IVA leverages 15+ years of expertise, but also allows hospitals and health systems to have customization and flexibility in their deployments. Interactions IVA is built on the premise that patients deserve more and Interactions is the only brand with the experience, technology and CX know-how suited to deliver this promise. Interactions platform reshapes the entire self-service landscape through our real-time human-infused AI that readily adapts to conversational nuances and idiosyncrasies, allowing patients to be more self-sufficient when completing a wide variety of fully automated tasks.

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The Drips AI-powered platform enables enterprises to engage with their audiences using a conversational outreach strategy that includes human-like two-way texting, scheduled calling, and voicemail messages. Backed by a proprietary natural language processing model, the Drips platform empowers enterprises to break through the noise, capture intent, and drive meaningful outcomes. With more than half a billion conversations handled to date, our AI is constantly improving. More than 3.5 billion touchpoints have gone through the Drips platform. The platform offers an open API allowing clients to integrate with any CRM, marketing automation system, dialer or call center platform. Learn more at www.drips.com or connect via LinkedInTwitterInstagram, or the Drips blog.

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EMRs supportedNot applicable
SolutionsConcierge & Customer Service Tools, Text Solutions
Keywords

None provided

Categories Concierge Care, Personalized Care, Scheduling +3 more

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AVIA Marketplace offers a product grid that is a comprehensive resource for health care buyers in their research journey. The grid showcases products from leading vendors and ranks them based on match scores and market presence. This approach ensures that the products listed are not only relevant to the buyer's needs but also established in the market. The product grid includes detailed information about each product, such as features, benefits, and pricing, making it easy for buyers to compare and evaluate their options. With AVIA Marketplace's product grid, health care buyers can make informed decisions and select products that meet their specific requirements.