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Awell

Awell

Awell

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By Awell
5.0

3 reviews

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Awell
Awell

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Overview

Contents

AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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Awell is a solution provided by Awell. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Patient Flow, Customer Relationship Management (CRM), Payer Intelligence, Home Health, and Ambient Intelligence.
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It has 4 verified clients.
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Awell integrates with major EMRs such as athena, Athenahealth, and Other.
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Some other resource(s) that may be helpful in learning about Awell include: Digital transformation essentials — Customer relationship management and A buyer’s guide to conversational AI
DESCRIPTION

Awell is a low-code platform used by interdisciplinary clinical & product teams to redesign how clinical workflows are orchestrated and delivered. With Awell, care organizations automate routine clinical tasks, consolidate data between multiple systems and drive seamless coordination between care teams and patients.

Awell’s customers have improved the lives of more than 150,000 patients across a wide array of medical conditions. They achieved results such as 50% increase in care team capacity, 40% reduction in length of stay and 25% reduction in emergency room admissions.

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FEATURED MEDIA
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Flexibility
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CareOps
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Why?
Short demo
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CATEGORIES & SOLUTIONS

Digital Front Door (DFD)


Virtual Health


Patient Flow


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Virtual Triage Tools for Consumers


Workflow Support


Home Care & Home Health Workflow Tools


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CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Hospital/Health System

Large Hospital/Health System

Health Insurers

Direct to Consumer

Pharmaceutical

Device Manufacturers

Long-Term Care

Home Healthcare

Wellness Companies

Diagnostics and Imaging Centers

Behavioral Health Providers

Startup Partners

Health and Fitness Apps

Medium Hospital/Health System

Extra Large Hospital/Health System

AWARDS
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EHR integration
Integrations
Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other
EHR integration and relevant hardware
Use case dependent
EMRs supported
athena, Athenahealth, Other
Hardware compatibility
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
Use cases and differentiators
Use case descriptions

Introducing CareOps as a philosophy. Historically, care flows haven't been integrated or changed with ease, the solution has been to throw people at the problem. With Awell, care organizations can design with agility and collaboration in mind to launch care flows in days, rather than months. Use case agnostic, we see our customers using Awell for PROMs/PREMS, Onboarding, Discharge & Population Health.

Pediatric use cases

Agnostic

Users

Interdisciplinary care teams

Differentiators vs internal options

Awell supercharges the EHR. By conslidating data points (including ADT feeds) & performing tasks within the EHR.

Differentiators vs competitors

Awell first represents a novel approach to how care flows are designed, maintained and delivered for care teams which care about scale and longitudinal design. There are many wonderful workflow platforms, but most are linear, purpose built & hard to modify.

Health Equity
Awell's approach to Readability

Self-designed but care flows can be altered to suit literacy level of respective populations, especially powerful in self-guided program care flows.

AVIA GUIDE
What is readability?
Expands access by overcoming literacy challenges through use of appropriate reading level for audience based on Flesch-Kincaid scale.
Awell's approach to Language accessibility

Awell care flows will enable care organizations to include extended services to assign interpreters via API with the organization's interpretor vendor.

AVIA GUIDE
What is language accessibility?
Provides inclusive language services, including availability of interpreters for all languages that are in your community through physical or digital means.
Awell's approach to Connectivity

Care flows can be designed with various branches to consider the needs of the population and alter the method of which those patients are engaged with, whether SMS, mail or phone task creation for care teams.

AVIA GUIDE
What is connectivity?
Overcomes patient connectivity barriers (e.g. not reliant on patients wifi or data).
Awell's approach to Whole person care

Awell allows care teams to design care flows to account for SDoH components and identifiers to built the right pathways for the whole person, end-to-end.

AVIA GUIDE
What is whole person care?
Considers social and behavioral determinants of health and adapts support as appropriate.
Awell's approach to Data accessibility

Awell consolidates data points through cloud storage and can distribute into any feeds or tools via API integration, allowing for analogue devices to receive or engage with any specific need.

AVIA GUIDE
What is data accessibility?
Resolves technology barriers related to internet and data plan accessibility.
Awell's approach to Cultural competence

Awell, by design of CareOps, allows care flows to be designed around cultural identifiers in how care should be delivered in pathways.

AVIA GUIDE
What is cultural competence?
Adapts messaging to respond to unique cultural differences and needs.
Awell's approach to User support

High-touch support team and often physical attendance to site locations to ensure respective interdisciplinary teams are trained and supported on building care flows.

AVIA GUIDE
What is user support?
Provides timely support and training to improve digital literacy and ease of use.
Awell's approach to Diversity

The Agile nature of the CareOps philosophy pushes care teams to think about population diversity, language & the individual needs of each patient, by incorporating that into the design of care flows with if/then logic to cater to the needs of different populations.

AVIA GUIDE
What is diversity?
Demonstrates awareness of cultural differences and respect for all genders through multilingual capabilities, representative imagery of diverse populations served, and purposeful language.
Company information

By Awell

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HELPFUL TOOLS

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Media

Images
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One quote
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Flexibility
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CareOps
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Highlight
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Why?
Videos
Short demo
Downloads

No content provided

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Select which hospital or health system you work at and see a personalized compatibility level.

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Reviews

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Overall Score
5.0

3 reviews

0.0

Features

0.0

Ease of use

0.0

Customer Support

0.0

EHR Integrations

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Reviewer’s Rating
5
4
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other
Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Select EMR
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

August 13, 2024

verified

August 13, 2024

Clinicians in the team now have more time to focus on what they do best

With Awell, we were able to get rid of our paper processes and Excel databases, moving our entire care team into a digital solution that allows us to work in a coordinated way. By improving our collaboration, the clinicians in the team now have more time to focus on what they do best: letting their expertise shine.

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Dr. Jan Pieter Haems

Head of Pain Clinic, Executive sponsor working with Awell
Review Source
:
awellhealth.com/customer-stories/multidisciplinary-pain-center-monica
Helpful(0)

March 7, 2024

verified

March 7, 2024

Awell has been the key to unlocking our scalability

Awell has been the key to unlocking our scalability. Awell's automation allowed us to focus on patient care rather than admin tasks, expanding our services and transforming our approach to mental health care.

Working with Awell feels like a true collaboration. Every challenge is an opportunity to improve, and the level of care, responsiveness, and collaboration is unparalleled

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Project manager working with Awell

Review Source
:
awellhealth.com/customer-stories/how-mindler-streamlined-mental-health-support-and-increased-efficiency-by-80-percent
Helpful(0)

March 7, 2024

verified

March 7, 2024

6 weeks' work to go live was a big win

6 weeks' work to go live was a big win from an engineering resource standpoint. If we did not have Awell, it would have taken months and months, if not quarters. We probably cut off 80-90% of the time-to-market.

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Adam Breckler

Co-founder, Head of Product, Executive sponsor working with Awell at Better
Review Source
:
awellhealth.com/customers
Helpful(0)
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Top Categories

Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
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Resources
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Top Categories

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

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