Care Experience Platform (CXP)

Oneview Healthcare’s Care Experience Platform enhances the inpatient experience by connecting patients, families, and care teams through a single, integrated solution. It delivers personalized content—such as entertainment, education, and real-time updates—on bedside or personal devices, improving engagement and communication. The platform integrates with hospital systems to automate workflows, reduce manual tasks, and support clinical efficiency. It also offers tools like Digital Door Signs and room status indicators for operational support, while allowing full customization to meet unit-specific needs and maintain consistent hospital branding.

Oneview offers features that support the unique needs of young patients like age-appropriate entertainment, education, and calming content that can be tailored by age group or clinical condition, helping to reduce anxiety and promote engagement. Its intuitive, touch-friendly interface is easy for children to navigate, whether on a bedside touchscreen or a personal device. 

Patients – Access personalized information, entertainment, education, meal ordering, and service requests via in-room touchscreens or their own devices, enhancing comfort and engagement during their hospital stay.

Families & Caregivers – View real-time updates such as care team information, daily schedules, and educational content to stay informed and involved in the patient’s care journey, especially important in pediatric and long-term care settings.

Clinicians & Nursing Staff – Benefit from streamlined workflows and reduced manual tasks through integrated systems (e.g., EHR), enabling more efficient communication and patient-centered care.

Hospital Administrators & IT Teams – Manage and customize the platform to align with hospital branding, unit-specific needs, and operational goals, while leveraging data and analytics to monitor engagement and system usage.

Facilities & Environmental Services Teams – Use tools like the Digital Door Sign and room status indicators to support room readiness, cleanliness workflows, and safety protocols.

Oneview’s Care Experience Platform (CXP) goes beyond standard EHR functionality by offering a comprehensive patient engagement solution—including entertainment, meal ordering, service requests, and education—accessible on personal or hospital-provided devices. Unlike EHRs focused on clinical data, Oneview enhances the patient experience with real-time updates, automation, and advanced analytics. Its cloud-based infrastructure enables easy deployment, while seamless integration with systems like Epic and Cerner ensures synchronized data and streamlined clinical workflows, allowing hospitals to maximize existing digital investments.