SONIFI Health provides an interactive platform proven to enhance patient experience, promote healthy outcomes and increase staff productivity. We deliver quality content and services across multiple technology platforms-including mobile devices, in-room and public space televisions as well as to web-enabled devices in the home. We seamlessly integrate patient education, EMR, ADT, dietary ordering, environmental controls, distraction content and more into an interactive patient engagement system. The technology is designed to leverage other facility technology bringing more value and usage to existing systems such as a patient portal.

It's our goal to help care providers create compelling patient and family interactions that result in active participation and positive behavior change. By incorporating engagement with multiple hospital systems, patients have autonomy. They can view educational content anytime, at their pace, provide feedback and requests in real time, order meals, access schedules, adjust temperature controls, and interact with their care team. Care providers can efficiently identify patient needs and risks staying more connected with their patients whether they are in-facility or at home. We offer patient touchpoints across the continuum of care. This broad reach has shown positive influence on HCAHPS, patient satisfaction and staff efficiency while reducing costs and increasing revenue.

Our solutions work from a single platform for seamless delivery in both IP and coax environments. We support our products with proactive monitoring, a 24 x 7 US-based call center staffed with technicians, and a nationwide team of more than 200 full-time field technicians.

Coach offers a unified, integrated resource that meets the diverse needs of your organization. Telehealth nurses use our symptom triage tools to provide trusted guidance, directing members to the right care. 

Care manages support members with health education delivered through Coach, while your population health team can implement targeted, long-term campaigns to address diverse health needs. 

Simpilfy your operations with a single, consistent tool designed to support the complexities of your

organizational goals.

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Integrates seamlessly with Care Management platforms:

• Cognizant
• Zeomega
• Medecion
• AssureCare
• Zyter TruCare
• VituralHealth
• HealthEdge
• mhk
• EXL
• Gainwell
• Chordline Health
• ThoroughCare
• CaseTrakker

Industry’s most comprehensive set of member education: Coach offers a vast library of educational resources that can be bundled and tailored to individual member needs. From chronic disease management to wellness tips, Coach’s content also can be curated into care collections that support a health plan’s various disease management or population-specific programs.

Member behavior change support: Utilizing proven behavior-change techniques and flexible content, Coach helps members adopt healthier lifestyles. It includes a brief assessment that helps pinpoint a member’s behavior-change stage for a given condition and provides automated recommendations for specific content to help move them forward. It also has interactive features such as goal setting, progress tracking and personalized feedback to motivate members to stay on track with their health goal

In-depth analytics: Coach provides health plan leaders with in-depth analytics, offering valuable insights into member engagement and health trends. These analytics help health plans identify areas for improvement, measure the effectiveness of care programs and make data-driven decisions to enhance care delivery.

Campaign development tools: Care Management teams can create tailored content sets that support ongoing member campaigns. Whether it’s educating members about flu vaccines or other season-specific conditions, health plan care managers can select and curate the perfect resources to support a larger initiative and to reach the right audience.