The Care Assist Program (CAP) offers a comprehensive and proactive patient centered approach to a patient’s outpatient surgery experience with transitional care assistance before and after an elective, outpatient procedure. A patient’s engagement with the CAP program ensures the pre surgical needs of the patient are met and optimal utilization of the patient’s contracted provider and surgical facility network is achieved creating a better healthcare experience for both the patient and health plan. The Care Assist Program (CAP) program aims to ensure that patients are following outpatient treatment plans including appointments, medications and other services which ultimately results in fewer overall complications, a better quality of life for both the patient (and their support system) and a faster return to work for employed individuals.

Innovative Healthcare Delivery (IHD) improves quality outcomes and reduces costs for health plans, hospitals, corporate employers and self-insured clients utilizing a high touch, patient centric non-clinical approach. We specialize in simplifying and personalizing the healthcare experience for every patient, every time. We identify Social Determinants of Health barriers and address them in a meaningful way to improve quality of life and medical outcomes while creating a better patient experience. Our organization is committed to the effective delivery of programs that assist Employer Groups, Self Funded Plans, Fully Insured Plans, State and Federal Plans and Hospitals. Our programs are designed to complement existing resources available in the market and foster a comprehensive approach to patient care through a cohesive delivery system. The end result is a patient base that is engaged, educated and empowered to make better healthcare decisions.

Non-clinical information drives over 80% of health care outcomes. Pairing socio-economic data with clinical data provides greater insight into those at risk of an adverse clinical event.