Bridge is an award-winning enterprise patient engagement solution for healthcare organizations. The platform allows companies to replace their existing EHR’s patient portal, connect multiple health IT systems, consolidate patient engagement tools, and launch a digital front door. Scalable and easy to deploy, the solution is ONC 2015 Edition Certified and available as a client-branded web application and mobile app for Android and iOS. Bridge streamlines the patient experience by automating the entire care journey. Patients are kept engaged with customizable electronic communications, and multi-platform access to health, financial, and appointment information. Features include self-scheduling, health information access, secure patient-provider messaging, mobile intake, bill pay, telemedicine and much more. With a fully-documented and free API, healthcare organizations can easily create their own interfaces, add-on features, and run advanced reports. Founded in 2012 and headquartered in Dallas, Texas, Bridge is trusted by outpatient groups, specialty clinics, hospitals and EHR vendors as their patient engagement solution of choice. Bridge’s suite of products include: Bridge Portal The comprehensive patient portal is the company’s core product and offers secure patient-provider messaging, medical records access, lab results, prescription refill requests,, portal self-registration, two factor authentication, appointment requests and reminders, patient forms, broadcast messaging, proxy accounts, and patient education. Bridge Pay Bridge features advanced online bill pay and financial management tools with deep integration into many of the industry's leading Revenue Cycle Management and Practice Management systems. Advanced integrations with these systems and leading payment gateways allow patients to view their entire financial picture and pay their bill online in a PCI-compliant manner. Bridge Scheduling Bridge supports real-time, self-scheduling for most EHR/PM systems and accommodates custom workflows and complex decision trees. Appointments that cannot be self-scheduled can be routed as appointment requests. Once an appointment is scheduled, appointment reminders can be sent automatically via email, SMS, IVR and/or push notification for appointments made both inside and outside of the portal, even for patients that haven’t registered for a portal account. Bridge Scheduling can be made available directly on a company’s website, through Bridge’s patient portal, or in Bridge’s client-branded mobile app. Bridge Telehealth Bride’s telehealth solution leverages Zoom® for Healthcare and enables organizations to seamlessly connect telehealth into their visit workflow. It also integrates with existing modules like Bridge Intake and Bridge Scheduling to help providers develop automated, custom telehealth workflows across the entire care journey for greater efficiency. Bridge Mobile Healthcare organizations can publish their own, branded iOS/Android mobile app using the same user interface as the Bridge Portal web application, giving patients a unified web/mobile experience. The mobile app offers all the same functionality as the web application, including patient medical records, appointment scheduling, messaging, lab results, patient education, bill pay, and more. Bridge Intake A next-generation patient intake and check-in solution to conveniently capture all the important patient intake information in a single step. The product can be accessed throughout Bridge's patient engagement platform, which includes their patient portal and native mobile app, or via an SMS invitation sent to the patient prior to the visit. Bridge Intake uses a bidirectional interface to send and receive information, potentially from multiple EHRs and PM systems, and exports data to discrete data fields in the EHR/PM systems. Bridge Tasking Centralize patient requests and portal tasks with Bridge’s tasking solution. Similar to a support ticket system, Bridge Tasking is a perfect way to increase business efficiency and offer patients a better experience. Bridge Interface Interface with one or more EHR, PM, RCM, LIS and RIS systems with Bridge’s robust interface engine, Bridge Interface supports all the most popular interface technologies, including FHIR, HL7, REST API, XML, CSV and SFTP-based file interfaces.

There’s a wealth of powerful data within your EHR—you just need real-time insights and seamless integration to make it actionable. Our Prior Authorization solution, powered by Waystar’s Hubble: - Automatically verifies, initiates, statuses and retrieves comprehensive authorization details - Enables efficient, intelligent automation by initiating authorizations at twice the speed of manual processes - Integrates directly with all major HIS and PM systems - Provides end-to-end authorization platform, including authorizations submissions for unscheduled admissions, as well as auto-generating ABNs or Notice of Non-coverage forms for Medical Necessity - Adapts to constantly shifting payer rules and requirements - Was built and is maintained by our in-house team of experts

Many hospitals, health systems, and IDNs have invested in billion dollar EMR/EMRs which are an extraordinary vehicle for clinical and billing functions -- but lack the ability to elevate automation in key business areas such as prior authorization. This is due to their lack of payer connections and the absence of advanced intelligent software. Together, Waystar brings the intelligence that powers today's EMR/EHR platforms and automation efforts.

With nearly a decade in the business of automating prior authorizations, we are known for our internal expertise when it comes to payers, process change, and technology. We believe pushing the envelope in know-how across all 3 is what gives our clients the edge on automation. With more payer connections, more relationships with payers, and greater flexibility in accessing payer data we can access the best and most timely data. We not only seamlessly integrate with EPIC but offer full-stack integration capabilities or a powerful stand-alone application -- all because each patient access team is different. And powered across our Hubble platform (a blend of RPA, machine learning, NLP, and advanced auth rules) we are well positioned to power your automated enterprise.