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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

WHO WE ARE

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS) launched in 2020 specifically to address the growing complexity of contract labor management in healthcare.

We are a national, vendor-neutral organization supporting healthcare systems in all 50 states and managing $275M+ in annual contingent labor spend. Our commitment to transparency, workflow efficiency, and user-centered design has earned strong market trust, including a 94.2 overall satisfaction score in the KLAS 2025 First Look Report, with 100% of clients saying they would buy again.

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WHAT WE DO

Ringo provides a purpose-built VMS platform and optional MSP services designed exclusively for U.S. healthcare organizations. Our ecosystem delivers:

Technology

• An industry leading VMS that centralizes, automates, and standardizes contract labor processes.

• Real-time digital reporting across provider type, vendor, site, department, and system-level metrics.

• Automated rate enforcement, credentialing visibility, compliance tracking, and streamlined time & expense workflows.

• Pre-credentialing and rapid onboarding tools to reduce time-to-fill.

• Customizable workflows aligned to each organization’s operational model.

• Real-time reporting and data analytics.

Services

• Vendor-neutral management of staffing suppliers to ensure quality, accountability, and performance.

• Internal Resource Pool management.

• Full MSP programs—or support for health systems running their own in-house programs.

• Real-time data analytics and regular business reviews ensuring continuous performance optimization.

• Ringo Support Teams for operational, clinical, financial, and vendor-relations guidance.

Commercial Model

• $0 cost to hospitals and physician groups.

• Vendor-funded model that creates immediate value and a fast ROI.

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WHY IT MATTERS

Healthcare organizations are under immense operational and financial pressure, from workforce shortages and credentialing bottlenecks to rising labor costs and outdated processes. Ringo delivers measurable impact in areas leaders can control today, regardless of market volatility or regulatory change.

Ringo Helps Health Systems:

• Reduce time-to-fill by up to 38% with faster onboarding and pre-credentialing.

• Achieve 15–20% cost savings through rate automation and standardized workflows.

• Improve compliance and reduce risk with transparent credentialing and vendor oversight.

• Eliminate administrative burden through centralized invoicing, consolidated data, and automated processes.

• Increase visibility and decision-making confidence with real-time analytics.

• Operate with greater consistency and control across all locations and specialties.

Ringo is more than software it is a healthcare-first workforce infrastructure, giving leadership the clarity, control, and confidence needed to stabilize their labor strategy and protect margins in an unpredictable environment.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@gorigo.com

www.goringo.com

About Ringo VMS - The People Technology®:

Ringo began in 2001—not as a staffing platform, but as a hospital billing solution dedicated to simplifying complex administrative workflows. From the start, our mission has been to help healthcare organizations solve operational challenges with clarity and precision. Over the years, as hospitals faced growing pressure to manage contingent labor, multiple staffing vendors, and credentialing compliance, we evolved to meet that need.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Product Description:
  • On-demand staffing: ShiftMed provides hospitals with on-demand access to a pool of 450,000+ qualified healthcare professionals to fill staffing gaps and meet fluctuating patient volume needs.
  • Time and cost savings: By reducing the need for costly agency/travel staffing solutions, reducing overtime costs, and increasing efficiency, ShiftMed can save hospitals time and money.
  • Quality assurance: ShiftMed's rigorous screening and onboarding process ensures that the healthcare professionals working with hospitals are qualified and experienced, reducing the risk of staff turnover and maintaining consistent quality of care.
  • Enhanced staff retention: By providing healthcare facilities with a pool of qualified healthcare professionals, ShiftMed can help reduce staff turnover, which in turn reduces recruitment and training costs.
  • Flexibility: ShiftMed's platform offers healthcare facilities and professionals a flexible and convenient way to manage work schedules and connect with each other, increasing opportunities for successful and satisfying work experiences.
About ShiftMed:

ShiftMed is the complete healthcare workforce solution, combining internal resource management technology with an on-demand workforce marketplace, to help organizations efficiently manage internal resources and seamlessly supplement their workforce with external workers.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ringo integrates modern automation technologies—including AI, machine learning, and robotic process automation (RPA)—to remove friction from contract labor management and eliminate the manual tasks that burden healthcare HR, finance, and clinical operations teams. Ringo applies RPA to: - Predict and prevent delays in onboarding and credentialing by flagging missing documents or bottlenecks. - Identify rate anomalies and ensure compliance with contracted bill rates before submission. - Optimize vendor distribution by analyzing historical fulfillment patterns and directing jobs to the highest-performing suppliers. - Surface risk indicators (e.g., expiring credentials, inconsistent timekeeping patterns). - Generate actionable insights that help leaders make faster, data-driven staffing decisions. Robotic Process Automation (RPA): Precision in Repetitive Work RPA is used to complete high-volume, rule-based tasks with speed and accuracy. This includes: - Automated rate approval workflows - Electronic confirmation processes for assignments - Pre-credentialing verification and expiring documents notifications - Automated time approval and exception routing - Vendor invoice auditing across thousands of line items - Consolidated billing automation that merges multiple invoices into a single, accurate statement These automations ensure a consistent, standardized process across all facilities and vendors. Reduction of Manual Entry & Error By replacing manual data entry with intelligent automation, Ringo: - Eliminates human errors in rate validation, credentialing, and invoicing - Accelerates speed-to-hire and speed-to-pay - Improves compliance and audit readiness - Reduces administrative burden for HR, IT, finance, and unit managers The Result for Healthcare Leaders Ringo’s automation ecosystem enables health systems to operate with: - Lower administrative overhead - Higher accuracy and compliance - Faster onboarding and time-to-fill - Greater vendor accountability and visibility - More predictable financial performance In short, Ringo applies automation where it matters most by removing operational friction, reducing cost, increasing reliability, and allowing your people to focus on higher-value clinical and strategic work.

Use Cases

Description:

Ringo’s Vendor Management System (VMS) is built specifically for healthcare organizations to streamline staffing operations, automate compliance, and improve workforce efficiency. The vendor-neutral, AI-powered platform centralizes scheduling, credentialing, invoicing, and reporting—reducing administrative burden, controlling labor costs, and improving fill rates. Below are some key ways Ringo helps healthcare systems and staffing partners optimize their operations:

  • Procuring Contract Healthcare Staff: Ringo’s VMS centralizes the procurement of contract clinicians and staff across multiple vendors. Healthcare organizations gain visibility, improve response times, and ensure full compliance with regulatory standards.
  • Managed Service Provider (MSP) Management: Support and enhance MSP partnerships through a unified platform that provides transparency, accountability, and consistent workflows across all staffing channels—ensuring healthcare organizations maintain control while efficiently managing outsourced staffing programs.
  • Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
  • Automated Job Distribution: Post once, reach many. Ringo automatically distributes open roles to approved vendors—reducing manual work, increasing competition, and improving fill rates.
  • Automated Timekeeping & Approval: Eliminate manual time entry errors through automated tracking and approval workflows. Ringo ensures accuracy for both staff and vendor submissions.
  • Consolidated Staffing Vendor Invoicing: Simplify billing by consolidating all vendor invoices into one transparent statement. Finance teams gain accuracy, visibility, and audit-readiness.
  • Invoice Compliance Audits: Automate compliance checks to ensure all invoices match contract terms and approved timecards—helping prevent overbilling and maintain vendor accountability.
  • Shift Scheduling & Forecasting: Predict staffing gaps and automate shift scheduling using AI-driven forecasting to reduce overtime and ensure optimal coverage.
  • Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
  • Credentialing & Compliance Management: Centralize and track licenses, certifications, and credentials with automated alerts for expirations—keeping organizations audit-ready.
  • Workforce Analytics & Reporting: Gain real-time insights into vendor performance, labor costs, and fill trends for data-driven workforce planning and improved ROI.
  • Vendor Performance Evaluation: Evaluate vendors based on fill rates, compliance, and responsiveness to identify top performers and strengthen accountability.
Pediatric use cases:

None provided

Users:
  • Site Directors & Operations Managers: Oversee staffing levels, vendor performance, and budgets through centralized dashboards that improve visibility and efficiency.
  • Staffing Firms & Vendor Partners: Access open roles in real time, track performance, and manage placements transparently through Ringo’s vendor-neutral platform.
  • Hiring Managers & Department Leads: Simplify job posting, approval, and tracking to accelerate hiring and ensure department coverage with qualified talent.
  • Finance & Compliance Teams: Consolidate vendor invoices, automate audits, and maintain full billing accuracy and compliance visibility.
  • Chief Operating Officers (COOs): Streamline workforce operations, automate reporting, and improve vendor accountability across the enterprise.
  • Human Resources Leaders: Automate credentialing, onboarding, and compliance workflows to enhance accuracy, reduce manual work, and retain staff.
  • Information Technology (IT) Directors: Integrate Ringo’s Vendor Management System with internal systems like HRIS, payroll, and scheduling tools while maintaining data security.
  • Chief Financial Officers (CFOs): Gain transparency into contract labor costs, enforce budget discipline, and optimize vendor partnerships for financial efficiency.
  • Medical Group Administrators: Coordinate staffing across specialties and locations, ensuring the right clinicians are placed efficiently and compliantly.
  • Risk Officers: Monitor expiring credentials, maintain up-to-date documentation, and automate tracking to reduce regulatory risks.
Description:
  • XYZ Hospital is a large hospital that serves a diverse patient population with a range of medical needs. Due to fluctuations in patient volume, staff absences, and other factors, the hospital has experienced challenges in maintaining adequate staffing levels. As a result, they have had to rely on costly agency staffing solutions and have struggled to maintain consistent quality of care for their patients.
  • To address these challenges, XYZ Hospital decides to partner with ShiftMed, a healthcare staffing platform that connects healthcare facilities with qualified healthcare professionals. Through the ShiftMed platform, XYZ Hospital is able to find and book qualified healthcare professionals, such as registered nurses, respiratory therapists, and medical assistants, to fill staffing gaps on a flexible, on-demand basis.
  • Using ShiftMed's platform, XYZ Hospital is able to manage their staffing needs more efficiently and effectively. They can quickly find qualified healthcare professionals to fill staffing gaps, ensuring that their patients receive the care they need. Additionally, ShiftMed provides features such as real-time scheduling, communication tools, and performance tracking, which help to ensure that XYZ Hospital is able to manage their workforce more effectively and efficiently.
  • By partnering with ShiftMed, XYZ Hospital is able to improve the quality of care they provide to their patients while also reducing staffing costs and improving employee morale.
Pediatric use cases:

Pediatric healthcare facilities such as children's hospitals, pediatric clinics, and pediatric home healthcare agencies can use ShiftMed to find and book qualified healthcare professionals with experience in pediatric care, such as pediatric nurses and pediatric medical assistants.

Users:
  • The users of ShiftMed include healthcare facilities such as health systems, hospitals, nursing homes, assisted living facilities, and home healthcare agencies, as well as healthcare professionals such as nurses, certified nursing assistants, and medical assistants. 
  • Healthcare facilities use ShiftMed to find and book qualified healthcare professionals to fill staffing gaps, while healthcare professionals use ShiftMed to find flexible work opportunities and to manage their schedules and career growth.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

ERP system, Credentialing

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Internal Resource Pool Management: Built in and prioritized vs rare or requiring work arounds
  • Credentialing & Compliance: Integrated & Automated vs Siloed or Manual
  • End-to-End Workflow: True lifecycle coverage vs. fragmented systems
  • Rate Transparency: Centralized and enforceable vs manual or vendor-controlled
Differentiators vs Competitors:
  • Ringo is purpose-built focused on Healthcare ONLY vs General or Cross-Industry
  • Ringo supports expense billing for independent contractors vs systems limited to w2 engagements or require work arounds to bill expenses
  • Ringo is Vendor Neutral providing 100% unbiased taent delivery vs platforms managed by competitors operating staffing agencies and competing with their own vendors
  • Ringo can implement quickly with $0 startup costs vs. competitors who often take months and charge costly implementation fees
  • At Ringo WE DO MORE!

Differentiators vs EHR Functionality:

Fully interoperable with any nurse scheduling system

Enables health system to create their own internal agency

Differentiators vs Competitors:
  • ShiftMed uses a W2 workforce instead of a 1099 workforce, which means that the healthcare professionals who work with ShiftMed are considered employees, rather than independent contractors. By using a W2 workforce, ShiftMed is able to provide a higher level of support and stability for its healthcare professionals, and assumes the risk for its health system partners.

  • ShiftMed integrates with UKG (Ultimate Kronos Group), a workforce management and human capital management software, to provide a seamless experience for healthcare facilities and professionals. The integration allows healthcare facilities using UKG to access ShiftMed's platform and book qualified healthcare professionals directly from within the UKG platform. This helps to simplify the staffing process for healthcare facilities, enabling them to manage their workforce more efficiently and effectively.

  • ShiftMed has partnered with Uber Health to provide reliable and efficient transportation for healthcare professionals using the ShiftMed platform. Uber Health is a HIPAA-compliant transportation solution that enables healthcare providers to order rides for their patients and employees. Through the partnership, ShiftMed healthcare professionals can use Uber Health to get to and from their shifts at healthcare facilities, ensuring that they arrive on time and are able to provide high-quality care to their patients.

Keywords

Images

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Ringo Summit 25 Milan and Bryan

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Videos

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Ringo Demo Video

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Downloads

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Tailored Workflows for Compliance-Heavy Industries.pdf

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