Research indicates that 80% of an individual’s health correlates to social determinants of health (SDoH)*, but health plans rarely have access to customized SDoH data. Understanding which determinants affect your population most—such as nutrition, transportation, income, or education—can help you identify and prioritize interventions to improve health outcomes and lower costs. Payers can leverage SDoH data to augment risk scoring, identify short- and long-term costs, improve patient outcomes, and better predict utilization for at-risk populations. Providers can apply SDoH insights to enhance care quality, understand social drivers to reduce readmissions and uncompensated care, and optimize interventions that affect bundled payments. Employers can learn how social risk factors impact performance and proactively develop wellness programs and value-based benefits. Access Robust Reports: Change Healthcare operates one of the nation’s largest warehouses of de-identified claims and remittance data, which is updated daily. We combine aggregated, de-identified data with national-level consumer behavior data to offer a robust, near real-time SDoH Portrait Analysis. Our reports illustrate the correlation between SDoH and the ways in which patient populations use the healthcare system in the following settings: outpatient, inpatient, and emergency room. The SDoH Portrait Analysis includes: • Financial attributes • Education attributes • Housing attributes • Ethnicity • Health behavior attributes Use Data for the Common Good: Change Healthcare operates under the highest standards of HIPAA compliance, including maintainingde-identification and ensuring all data and analytics are statistically verified by a third-party expert. Your claims data and SDoH data will be tokenized and combined to create a unique de-identified dataset for maximum protection. The SDoH Portrait Analysis is easy to comprehend and can be customized for your needs. Access our reports to: • Identify population-level SDoH correlations to optimize intervention and positively impact health outcomes • Analyze SDoH correlations to manage and predict financial risk • Forecast utilization types for at-risk populations • Create proactive alerting services Apply Targeted Interventions: Identify at-risk populations to be profiled, such as frequent healthcare utilizers, patients with high readmittance rates, or patients with chronic conditions. If Change Healthcare already processes your claims, we can append SDoH to your claims and produce analyses. If not, you can supply your claims to us. Report output includes onetime or quarterly SDoH Profiling Reports, showcasing 10 SDoH attributes for your at-risk populations, up to 10,000 members. Your results can drive further report customizations. The cost of care is rising daily, and SDoH matter. Harness the power of integrated consumer and claims data in our SDoH Portrait Analysis to uncover the challenges your at-risk populations face. The insights you receive can help you mitigate these issues and drive lasting change. Together, we can improve patient outcomes and lower costs for your at-risk populations. * The Brookings Institution, “A dozen facts about the economics of the US health-care system.” March 10, 2020. https://www.brookings.edu/research/a-dozen-facts-about-the-economics-of-the-u-s-health-care-system/

Change Healthcare is inspiring a better healthcare system. We are a leading independent healthcare company that provides data and analytics-driven solutions to improve clinical, financial and patient engagement outcomes in the U.S. healthcare system. Our comprehensive suite of software, analytics, technology-enabled services and network solutions take costs out of the healthcare system by driving improved results in the complex workflows of payers and providers by enhancing clinical decision-making and simplifying billing, collection and payment processes, and enabling a better patient experience. We are creating a stronger and more efficient healthcare system that enables better patient care, choice, and outcomes at scale.

Health Hero Employee Engagement & Wellbeing allows teams of any size to create fun and engaging well-being activities and challenges that bring your team and peers together in a fun and healthy work environment. The app is accessible from your browser, tablet, and smartphone. Health Hero for Teams is the only product in the marketplace that brings well-being and employee engagement into the Microsoft Teams ecosystem.

To install, visit: https://appsource.microsoft.com/en-us/product/office/WA200001405?tab=Overview 

Health Hero is AI-Powered Telehealth; Helping hospitals, employers, and health systems build end-to-end health engagement with community organizations to address Social Determinants of Health. Health Hero assists hospitals and organizations with the ability to provide well-being and engagement solutions for returning to work, COVID-19 symptom checking, safety and security, mental health, community well-being, and deliver social determinants of health. We close the loop on social service referrals: We work directly with our community-based partners so hospitals and health systems can effectively manage the full spectrum of patient needs and care, ensuring accountability and assurance that the referral loop is closed. How We Make a Difference: Patient and Employee Outreach Simplified: Use text, voice, and/or email messaging to monitor patient behavior and provide more targeted automated outreach that feels “superhuman”. Relevant Workflows: Return to work, COVID-19 symptom checking, and safety & security workflows to support patients, employees, and community members. Reduce Patient No-Shows: Reduce no-shows through automated text and phone call reminders, while also offering telemedicine options. Telemedicine can help you optimize your appointment schedule and get more patients in and out of your office on time. Whole Person Management Care: Health Hero aims to support the whole person in one comprehensive solution integrating data sources that measure a person’s social determinants of health (SDOH). Identify service gaps and at-risk populations: Generate insights with our customized health risk assessment questionnaire to enable early interventions.

Multichannel delivery of health services via web, mobile, chatbots, text messages, and automated phone calls.