PH Connect enables communication and collaboration community-wide, across the entire healthcare continuum; from front-end primary care providers, urgent care centers, and athletic trainers; through the ED, specialists, and hospitalists; all the way through to the post-acute home health, rehab, and long-term care providers. 

Like all Proficient Health solutions, PH Connect streamlines access, improves the direct admission process, and makes referrals easier and more efficient. Duplicate tests, unnecessary diagnostics, and unnecessary hospital stays can also be avoided. All of this leads to better patient care, increased overall productivity, and satisfaction of physicians and other staff, and widespread user adoption. 

CQautopilot is an automated process that translates mandated communications, such as adverse determinations, into Spanish and other languages and delivers them back in 2-4 hours. Our process uses qualified translators, as required by CMS and Section 1557, who are augmented by AI and neural machine translation. CQautopilot supports high volumes of letters and is available 24/7/365. CQautopilot can be integrated via API and can translate data such as JSON or XML for a highly automated process requiring minimal human intervention.

CQ fluency partners with the world’s leading healthcare organizations to supply translation and communication solutions in over 200 languages. We are on a mission to improve lives by leveraging our Cultural Intelligence (CQ) to cultivate real human connections that ultimately improve health outcomes.

Intelligent message routing

Intelligent message routing