PH Connect enables communication and collaboration community-wide, across the entire healthcare continuum; from front-end primary care providers, urgent care centers, and athletic trainers; through the ED, specialists, and hospitalists; all the way through to the post-acute home health, rehab, and long-term care providers. 

Like all Proficient Health solutions, PH Connect streamlines access, improves the direct admission process, and makes referrals easier and more efficient. Duplicate tests, unnecessary diagnostics, and unnecessary hospital stays can also be avoided. All of this leads to better patient care, increased overall productivity, and satisfaction of physicians and other staff, and widespread user adoption. 

The easy button for patient communication.Built for busy ERs and hospitals, Vital sits on top of your EHR to communicate with patients & family when staff are too busy.

AI explains lab and radiology results in plain language, predicts wait times, and anticipates patient complaints before they escalate. Discharge goes faster. Patients are prepared for every conversation. Nurses save time and registration staff find a more peaceful waiting room.

Vital offers AI-powered patient experiences in healthcare, guiding patients through ER and hospital stays with personalized digital interfaces and improving outcomes. With a remarkable >60% adoption rate across health systems, Vital empowers patients with the knowledge to seek the care they need, reducing LWBS rates by up to 50% and provides staff efficiency that saves >2,200 hours annually.

Intelligent message routing

Intelligent message routing