PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

When it comes to patient estimates, accuracy matters. We continuously test and improve our estimates, and we don’t water-down our accuracy rates by excluding the things that are outside our—or your—control. Waystar automates the process of calculating a patient’s liability without manual intervention, improving staff efficiency.

Features + benefits

• Automated real-time eligibility using EDI + RPA
• Out-of-network benefits + estimation
• Easy to understand, user-friendly estimates
• Unparalleled scalability

What our clients are saying:

“ Where before we saw frustration from patients around unknown costs, today, we have a clear process that gives patients the information they need. ”

-Billing Department Supervisor, Prima Care P.C.

Waystar delivers innovative technology that simplifies and unifies healthcare payments. The company’s cloud-based platform helps healthcare providers across all care settings streamline workflows, improve financial performance and bring more transparency to the patient financial experience. Waystar solutions have been named Best in KLAS or Category Leader by KLAS Research 16 times (across multiple product categories) and earned multiple #1 rankings from Black Book. The Waystar platform is used by more than half a million providers, 1,000 health systems and hospitals, and 5,000 payers and health plans—and integrates with all major hospital information and practice management systems. On an annual basis, Waystar’s AI-powered solutions process $5B in patient payments, generate $4B in out-of-pocket estimates and process claims representing approximately 40% of the U.S. patient population. For more information, visit www.waystar.com.

PatientBond Pre-Auth/Co-Pay Messaging is an automated process that saves staff time and effort

PatientBond Pre-Auth/Co-Pay Messaging is included for free with Payment Reminders or can be purchased separately. It can also be bundled with any of the patientBond Financial, Marketing and Health products