It’s no secret that healthcare is changing. Physicians are facing pressure to provide care at a reduced cost without sacrificing quality and satisfaction. At the same time, patients are taking charge of their care as consumerism continues to rise. Contessa enables leading healthcare organizations to address these challenges by advancing care in their markets. Hospitals are not a one-size-fits-all solution for patients. Contessa knows there is a better way to deliver high-quality, safe and affordable care for patients recovering from non-life-threatening conditions. Contessa Home Recovery Care does just that. Patients are treated for their inpatient-eligible condition in the comfort of home without being admitted into the hospital.

Based in Nashville, Contessa is the leader and pioneer of Home Recovery Care, a risk-based model that combines all the essential elements of inpatient hospital care in the comfort of patients’ homes. Founded in 2015, Contessa utilizes a cutting-edge proprietary health informatics platform to facilitate Home Recovery Care that is safe, affordable and improves patient outcomes. Contessa’s turnkey solution provides upfront savings to health plans, enables health systems to reinvent their care delivery model by treating patients without admitting them into the hospital, and helps physicians deliver a better experience for patients. For more information, visit contessahealth.com or follow us at @contessahealth.

Inbound Health allows health systems to select their preferred level of partnership to launch and scale their Hospital Care at Home program:

• Turn-Key: Inbound Health brings all capabilities and assets to launch and scale Hospital Care at Home.
• Technology+: Inbound Health provides our technology platform, as well as a variety of consulting services, including but not limited to managed care support, implementation support, and supply chain coordination.
• Tech-Only: Inbound Health provides our technology platform to enable Hospital Care at Home.

While structured in three levels, Inbound Health is open to discussions if none of the options fit the needs of health system partners. Similarly, Inbound Health understands that as these programs scale, hospitals and health systems may expect ownership of certain fuctions or capabilities to change, which Inbound Health is open to discussing and adjusting in a partnership year over year.

Inbound Health offers a comprehensive set of capabilities to hospitals and health systems designed to enable acute and post-acute care at home programs. Inbound's capabilities include home-based care pathway development, virtual care management, 24/7 biometric monitoring, in-home nursing and therapy visits, a proprietary technology platform (that supplements EHRs), supply chain coordination, clinical and operational oversight, and managed care support. 

The company's flexible partnership structure allows health system partners to leverage their existing assets and capabilities, while relying on Inbound to fill any and all remaining gaps to launch and scale advanced care at home programs. 

To date, Inbound Health has managed over 9,000 patients in the home across 350+ primary diagnoses.

• Proven scale: 9,000+ patients treated at home to-date
• Clinical breadth: 350+ DRGs treated and expanding
• Better outcomes: 3–5% reduction in readmissions on average
• High patient satisfaction: 86+ Net Promoter Score
• Transformative savings: 20% reduction total cost of care on average
• Comprehensive set of capabilities: fleet of assets to provide turn-key program
• Flexible approach to partnership: a la carte menu of capabilities for systems just looking to fill gaps
• Experience with CMS Waiver: experts on applying & approving application
• Proven playbook for success & scale: standardized approach to sustainability
• Lower financial barriers to launch: smaller launch fee & 30% of ongoing fees at risk tied to success