Patient Access and Acquisition, oftened referred to as the digital front door, removes barriers to care, enabling providers to reduce the burden on staff by eliminating redundant tasks and requests.
EMR Integration & Relevant Hardware:
Use case dependent
Would prefer not to disclose
Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other
Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.
Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.
Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.
Q&A for patients
Find providers & locations
COVID knowledgebase & screener
COVID-19 symptom checker, health screener and Q&A
Pediatric symptom checker, find pediatricians
Hospitals & health systems, medical groups
Whole person care
Equity informed design