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Patient Access and Acquisition

Patient Access and Acquisition

Patient Access and Acquisition

4 verified clients




Patient Access and Acquisition
Patient Access and Acquisition



Avia Summary

Patient Access and Acquisition is a solution provided by Orbita Inc. which was founded in 2015. It belongs to multiple categories of digital health solutions including Care Transitions, Concierge Care, Personalized Care, and Wayfinding.
It has 4 verified clients.
Some other resource(s) that may be helpful in learning about Patient Access and Acquisition include: Q&A with Patty Riskind of Orbita: Combining automation with empathy and Top Patient Education Companies Report | 2023
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EHR integration


None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other


Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.

Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.

Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.

  • Prevent patient leakage with enhanced experiences on par with other industries
  • Capture revenue with tools that drive patient interactions with healthcare information and services more quickly
  • Streamline operations with automated workflows that alleviate workforce burden
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Use cases


Q&A for patients​

Symptom checking​

Find providers & locations

COVID knowledgebase & screener

COVID-19 use cases:

COVID-19 symptom checker, health screener and Q&A

Pediatric use cases:

Pediatric symptom checker, find pediatricians


Hospitals & health systems, medical groups 


Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Diversity, equity, and inclusion practices

DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design



Whole person care

Equity informed design

Data accessibility

Product Delivery

User support

Engagement options


Language accessibility

Cultural competence

Company information

Founded in 2015

7.5M total equity funding