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Patient Access and Acquisition
Patient Access and Acquisition
Overview
Contents
Avia Summary
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Patient Access and Acquisition is a solution provided by Orbita Inc. which was founded in 2015. It belongs to multiple categories of digital health solutions including Care Transitions, Concierge Care, Personalized Care, and Wayfinding.
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It has 4 verified clients.
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Some other resource(s) that may be helpful in learning about Patient Access and Acquisition include: Q&A with Patty Riskind of Orbita: Combining automation with empathy and Top Patient Education Companies Report | 2023
Select which hospital or health system you work at and see a personalized match score.
HELPFUL TOOLS
Patient Access and Acquisition Comparisons
About
PRODUCT ATTRIBUTES
COVID-19
Pediatric
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
4 Organizations
EHR integration
Integrations: | None provided |
EMR Integration & Relevant Hardware: | Use case dependent |
EMRs Supported: | Would prefer not to disclose |
Hardware Compatibility: | Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other |
Description
Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.
Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.
Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.
- Prevent patient leakage with enhanced experiences on par with other industries
- Capture revenue with tools that drive patient interactions with healthcare information and services more quickly
- Streamline operations with automated workflows that alleviate workforce burden
Use cases
Description
Q&A for patients
Symptom checking
Find providers & locations
COVID knowledgebase & screener
COVID-19 use cases:
COVID-19 symptom checker, health screener and Q&A
Pediatric use cases:
Pediatric symptom checker, find pediatricians
Users:
Hospitals & health systems, medical groups
Differentiators
Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
None provided
Diversity, equity, and inclusion practices
DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design
Readability
Diversity
Whole person care
Equity informed design
Data accessibility
Product Delivery
User support
Engagement options
Privacy
Language accessibility
Cultural competence
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Patient Access and Acquisition Comparisons
