Products /
Patient Access and Acquisition
Contents
Avia Summary
HELPFUL TOOLS
Patient Access and Acquisition Comparisons
COVID-19
Pediatric
Integrations: | None provided |
EMR Integration & Relevant Hardware: | Use case dependent |
EMRs Supported: | Would prefer not to disclose |
Hardware Compatibility: | Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other |
Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.
Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.
Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.
Q&A for patients
Symptom checking
Find providers & locations
COVID knowledgebase & screener
COVID-19 symptom checker, health screener and Q&A
Pediatric symptom checker, find pediatricians
Hospitals & health systems, medical groups
None provided
None provided
Readability
Diversity
Whole person care
Equity informed design
Data accessibility
User support
Engagement options
Privacy
Language accessibility
Cultural competence
Patient Access and Acquisition Comparisons