Avia Logo
Avia Logo

Products /

Patient Access and Acquisition

Patient Access and Acquisition

Patient Access and Acquisition

Contact

Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION

Patient Access and Acquisition, oftened referred to as the digital front door, removes barriers to care, enabling providers to reduce the burden on staff by eliminating redundant tasks and requests.

Read more
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
0 Organizations
EHR integration

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other

Description

Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.

Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.

Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.

  • Prevent patient leakage with enhanced experiences on par with other industries
  • Capture revenue with tools that drive patient interactions with healthcare information and services more quickly
  • Streamline operations with automated workflows that alleviate workforce burden
Read more
Use cases

Description

Q&A for patients​

Symptom checking​

Find providers & locations

COVID knowledgebase & screener

COVID-19 use cases:

COVID-19 symptom checker, health screener and Q&A

Pediatric use cases:

Pediatric symptom checker, find pediatricians

Users:

Hospitals & health systems, medical groups 

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Diversity, equity, and inclusion practices

DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design

Readability

Diversity

Whole person care

Equity informed design

Data accessibility

Product Delivery

User support

Engagement options

Privacy

Language accessibility

Cultural competence

Company information

Founded in 2015

7.5M total equity funding

ContactAVIA

About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, match scores, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

Stay up to date

Keep up with the latest products and trends in digital health.