Luna is outpatient physical therapy delivered to the patient at their home or office. All fees are billed through insurance payers as would be at traditional brick-and-mortar clinics. Luna therapists prescribe exercises to the patient between sessions through the Luna app. Patient-specific outcomes reporting is made available to a referring physician and health system. Patient outcomes produced through Luna are measurably better than brick-and-mortar clinics.

Luna was founded in 2018 to reimagine the physical therapy experience and is now the leading provider of in-home, outpatient physical therapy services with over 3,500 PTs on the platform serving 55 markets across 29 states. Luna makes receiving and practicing outpatient physical therapy more convenient, modern, and impactful - through the use of technology. Now, patients have greater access to care, and therapists have the autonomy and flexibility they need to manage their careers and thrive in their own practice. 

A partnership with Luna allows any health system to include in-home, outpatient physical therapy among its outpatient service offerings – and immediately improve patient access, coverage, referral recapture, and revenue.

Luna performs all of the key functions relevant to patient, therapist, physician, and partner success while efficiently managing billing, compliance, and clinical quality assurance. The new service can be branded in a manner that is consistent with the health system’s brand

and strategy. Partners with Luna receive everything they need to turn outpatient care into a reliable and contributing service line. 

• On-demand staffing: ShiftMed provides hospitals with on-demand access to a pool of 450,000+ qualified healthcare professionals to fill staffing gaps and meet fluctuating patient volume needs.
• Time and cost savings: By reducing the need for costly agency/travel staffing solutions, reducing overtime costs, and increasing efficiency, ShiftMed can save hospitals time and money.
• Quality assurance: ShiftMed's rigorous screening and onboarding process ensures that the healthcare professionals working with hospitals are qualified and experienced, reducing the risk of staff turnover and maintaining consistent quality of care.
• Enhanced staff retention: By providing healthcare facilities with a pool of qualified healthcare professionals, ShiftMed can help reduce staff turnover, which in turn reduces recruitment and training costs.
• Flexibility: ShiftMed's platform offers healthcare facilities and professionals a flexible and convenient way to manage work schedules and connect with each other, increasing opportunities for successful and satisfying work experiences.

ShiftMed is the complete healthcare workforce solution, combining internal resource management technology with an on-demand workforce marketplace, to help organizations efficiently manage internal resources and seamlessly supplement their workforce with external workers.

87% of outpatient physical therapy can be successfully delivered in the home environment. Luna at-home PT service extends and expands a health systems PT program, immediately delivering a hospital-at-home type of service to patients. Luna reduces a health system's PT leakage by accommodating patients who might otherwise use PT clinics outside of the health system network. Luna patients spend the entire session (45-55 minutes) with their therapist versus 15 minutes with brick-and-mortar clinics. There is no cost to the patients for Luna's concierge-level service. Luna has a patient Net Promoter Score (NPS) of 85. 

Luna is the only nationwide provider of in-person physical therapy delivered to the patient at their home or workplace. Luna meets the patient where they are most comfortable, in their home, and delivers real in-person physical therapy. Virtual MSK companies provide "zoom-based" MSK injury prevention at low rates of efficacy. Luna delivers the highest rate of outcomes in the physical therapy business. 

Fully interoperable with any nurse scheduling system

Enables health system to create their own internal agency

• ShiftMed uses a W2 workforce instead of a 1099 workforce, which means that the healthcare professionals who work with ShiftMed are considered employees, rather than independent contractors. By using a W2 workforce, ShiftMed is able to provide a higher level of support and stability for its healthcare professionals, and assumes the risk for its health system partners.

• ShiftMed integrates with UKG (Ultimate Kronos Group), a workforce management and human capital management software, to provide a seamless experience for healthcare facilities and professionals. The integration allows healthcare facilities using UKG to access ShiftMed's platform and book qualified healthcare professionals directly from within the UKG platform. This helps to simplify the staffing process for healthcare facilities, enabling them to manage their workforce more efficiently and effectively.

• ShiftMed has partnered with Uber Health to provide reliable and efficient transportation for healthcare professionals using the ShiftMed platform. Uber Health is a HIPAA-compliant transportation solution that enables healthcare providers to order rides for their patients and employees. Through the partnership, ShiftMed healthcare professionals can use Uber Health to get to and from their shifts at healthcare facilities, ensuring that they arrive on time and are able to provide high-quality care to their patients.