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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Tendo Insights
Tendo Insights

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Categories

Solutions

Description

Product Description:

Your Care Is Exceptional. Your Ratings Should Reflect That.

Accurate provider documentation is essential to drive CMS Star Ratings and U.S. News rankings. Documentation leakage can lead to perceived quality gaps and reimbursement shortfalls.

Common Gaps:

  • Misaligned clinical evidence vs. diagnoses
  • Missing or incomplete documentation
  • Incorrect coding

The Impact:

Even with exceptional care, incomplete clinical documentation can cost hospitals the credit they deserve, leading to lower rankings and missed reimbursement opportunities

Tendo Insights Enhances Your CDI & Quality Programs

We tackle the complexities of quality improvement with a prescriptive, data-driven approach that uncovers gaps, generates insights, and delivers targeted recommendations.

Our Approach:

  • Discover: Align with your quality goals—Star Ratings, U.S. News rankings, etc.
  • Diagnose: Pinpoint documentation gaps impacting scores.
  • Plan: Develop a strategic action plan.
  • Deploy: Use Tendo’s QDI app to enhance CDI efforts.
  • Measure & Forecast: Track progress and optimize performance

Tendo Insights empowers hospitals to address documentation leakage, improve quality outcomes, and maximize reimbursement.

About Tendo:

It’s time to reimagine what’s possible in healthcare.

At Tendo, we’re on a mission to become the trusted connection between patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences throughout the care journey.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Use Case 1: Improving U.S. News & CMS Star Rankings

A health system wants to improve its ranking in U.S. News and World Report Best Hospitals and CMS Star rating but struggles with documentation inconsistencies. Tendo Insights analyzes provider documentation, identifies misalignment between clinical evidence and coded diagnoses, and delivers targeted recommendations. By addressing these gaps, the hospital improves its quality scores, enhances its reputation, and secures better rankings.

Use Case 2: Reducing Documentation-Related Revenue Loss

A hospital system discovers that missing or incomplete documentation is leading to lower CMS Star Ratings. Tendo Insights pinpoints coding inaccuracies and incomplete records, helping CDI teams implement real-time corrections. As a result, the hospital strengthens its quality performance, captures lost revenue, and optimizes reimbursement.

Pediatric use cases:

A children's hospital struggling with documentation gaps risks lower U.S. News rankings and CMS Star Ratings. Tendo Insights identifies misalignments, improves coding accuracy, and boosts quality scores—enhancing reputation and reimbursement.

Users:

Typical users of Tendo Insights include:

  • Clinical Documentation Integrity (CDI) Teams – Identify and correct documentation gaps to improve quality scores.
  • Quality & Performance Improvement Teams – Enhance CMS Star Ratings, U.S. News rankings, and reimbursement accuracy.
  • Revenue Cycle Leaders – Reduce revenue loss due to incomplete or inaccurate documentation.
  • Hospital Administrators & Executives – Track and optimize quality performance for financial and reputational impact.
  • Physicians & Care Teams – Ensure clinical documentation accurately reflects care delivery and supports appropriate coding.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Prescriptive, Actionable Insights – Goes beyond identifying documentation gaps by delivering clear, prioritized recommendations that drive measurable improvements.

Deep, Integrated Data Analysis – Leverages the broadest and deepest data sets, uncovering trends and opportunities that traditional CDI tools may miss.

Real-time, Predictive Quality Forecasting - Tracks improvements over time and forecasts future quality scores, helping hospitals proactively manage rankings and reimbursements.

Seamless CDI & Quality Program Integration – Complements existing Clinical Documentation Improvement (CDI) initiatives, enhancing workflows without adding administrative burden.

Alignment with Key Quality Measures – Optimizes documentation to improve CMS Star Ratings, U.S. News rankings, and other key performance indicators.

Tendo QDI App for Deployment – Provides a purpose-built tool to operationalize insights and streamline execution within hospital systems.

Keywords

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