Tendo Insights

Use Case 1: Improving U.S. News & CMS Star Rankings

A health system wants to improve its ranking in U.S. News and World Report Best Hospitals and CMS Star rating but struggles with documentation inconsistencies. Tendo Insights analyzes provider documentation, identifies misalignment between clinical evidence and coded diagnoses, and delivers targeted recommendations. By addressing these gaps, the hospital improves its quality scores, enhances its reputation, and secures better rankings.

Use Case 2: Reducing Documentation-Related Revenue Loss

A hospital system discovers that missing or incomplete documentation is leading to lower CMS Star Ratings. Tendo Insights pinpoints coding inaccuracies and incomplete records, helping CDI teams implement real-time corrections. As a result, the hospital strengthens its quality performance, captures lost revenue, and optimizes reimbursement.

A children's hospital struggling with documentation gaps risks lower U.S. News rankings and CMS Star Ratings. Tendo Insights identifies misalignments, improves coding accuracy, and boosts quality scores—enhancing reputation and reimbursement.

Typical users of Tendo Insights include:

• Clinical Documentation Integrity (CDI) Teams – Identify and correct documentation gaps to improve quality scores.
• Quality & Performance Improvement Teams – Enhance CMS Star Ratings, U.S. News rankings, and reimbursement accuracy.
• Revenue Cycle Leaders – Reduce revenue loss due to incomplete or inaccurate documentation.
• Hospital Administrators & Executives – Track and optimize quality performance for financial and reputational impact.
• Physicians & Care Teams – Ensure clinical documentation accurately reflects care delivery and supports appropriate coding.