Your Care Is Exceptional. Your Ratings Should Reflect That.

Accurate provider documentation is essential to drive CMS Star Ratings and U.S. News rankings. Documentation leakage can lead to perceived quality gaps and reimbursement shortfalls.

Common Gaps:

• Misaligned clinical evidence vs. diagnoses
• Missing or incomplete documentation
• Incorrect coding

The Impact:

Even with exceptional care, incomplete clinical documentation can cost hospitals the credit they deserve, leading to lower rankings and missed reimbursement opportunities

Tendo Insights Enhances Your CDI & Quality Programs

We tackle the complexities of quality improvement with a prescriptive, data-driven approach that uncovers gaps, generates insights, and delivers targeted recommendations.

Our Approach:

• Discover: Align with your quality goals—Star Ratings, U.S. News rankings, etc.
• Diagnose: Pinpoint documentation gaps impacting scores.
• Plan: Develop a strategic action plan.
• Deploy: Use Tendo’s QDI app to enhance CDI efforts.
• Measure & Forecast: Track progress and optimize performance

Tendo Insights empowers hospitals to address documentation leakage, improve quality outcomes, and maximize reimbursement.

It’s time to reimagine what’s possible in healthcare.

At Tendo, we’re on a mission to become the trusted connection between patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences throughout the care journey.

Syntax is the only two-sided SaaS actuarial platform that enables and scales VBC adoption. It offers advanced analytics and a real-time collaborative workspace where myriad stakeholders (actuaries, analysts, network managers, providers) engage in modeling and negotiation. 

Prescriptive, Actionable Insights – Goes beyond identifying documentation gaps by delivering clear, prioritized recommendations that drive measurable improvements.

Deep, Integrated Data Analysis – Leverages the broadest and deepest data sets, uncovering trends and opportunities that traditional CDI tools may miss.

Real-time, Predictive Quality Forecasting - Tracks improvements over time and forecasts future quality scores, helping hospitals proactively manage rankings and reimbursements.

Seamless CDI & Quality Program Integration – Complements existing Clinical Documentation Improvement (CDI) initiatives, enhancing workflows without adding administrative burden.

Alignment with Key Quality Measures – Optimizes documentation to improve CMS Star Ratings, U.S. News rankings, and other key performance indicators.

Tendo QDI App for Deployment – Provides a purpose-built tool to operationalize insights and streamline execution within hospital systems.

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Syntax offers something entirely new: actuarially credible program design and contract modeling capabilities coupled with transparent, collaborative contract negotiations via our 2-sided workspace. Most solutions in this space are focused on care coordination or population health.

How we're different:  

• Our SaaS enterprise solution facilitates open, candid, real-time discussions that break down barriers posed by physical distance, lack of trust, or apprehension over the risks associated with implementing a new value-based care model. 
• Syntax deploys a team-based approach in which everyone can view savings, spend and the direct impact on outcomes/efficiency that different models have. 
• We enable teams to model contract terms and incentive scenarios using our fast-track templates or they can configure their own using our dynamic model builder. 
• Syntax also provides the ability to refresh performance measurement on demand, allowing team members to preview emerging trends for course correction and value alignment.
• We delight customers by automating tasks often done in cumbersome, time-consuming ways.
• Syntax saves time, removes redundant tasks and improves efficiency.