Cadence is a pioneering health technology company helping national health systems deliver world-class care outside of the four walls of the hospital. Our Care in Sync™ platform couples powerful new technology with clinical excellence, providing patients with a precise and personal level of care through remote patient monitoring. At Cadence, we aim to exceed the expectations of our patients, clinicians, and partners every day. Our team values trust and autonomy, and we empower one another to make decisions, solve problems and build something better. We give clear, candid feedback with the utmost honesty and encouragement. We're currently looking for people to join our Care Delivery, Design, and Product teams and help transform the future of healthcare. If you’re interested in joining us, explore opportunities at www.cadence.care. *Note that in all Cadence videos posted on this page, testimonials are those of real Cadence patients who have not been compensated and voluntarily provided their statements and opinions. Patient results and experiences with Cadence may vary and are unique and individual to each patient.

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

Cadence is capable of two-way integration with Cerner, Epic, Athena, and other EMRs. Patient vitals and symptoms data captured by Cadence will be accessible via dashboards, notes, and reports in the Cadence platform and in our partners' physicians' EMRs.

Cadence solves the three major challenges that have plagued RPM historically for our health system partners:

1. RPM creates too much work for overburdened clinicians
2. Narrow point solutions create the need for too many vendors
3. Financial model lacks a clear return on investment

Cadence’s solution includes:

1. Embedded Clinical Team. Cadence’s remote patient monitoring and responsive virtual care program is supported by an NP-led, embedded clinical team capable of administering care to their partners’ patients in accordance with disease state-specific protocols approved by each partner’s clinicians as part of the implementation process. These clinical protocols help PCPs intervene as necessary so that together, the Cadence Care team and the patient’s PCP, can make adjustments to the care plan for their chronic illness as needed. This results in more proactive, preventive patient care and a reduction in clinicians’ workload. Historically, the Cadence Care team has been able to resolve 99% of patient interactions without the need for escalation to the partner clinician. 
2. Flexible, End-to-End Technology. Cadence is built on top of a flexible technology infrastructure that adapts to support our partners’ remote monitoring and virtual care needs, including the ability to integrate directly into a partner’s EMR and incorporate new devices, use cases, levels of acuity, and care pathways. Cadence’s seamless technology and patient-centric user experience is driving industry-leading engagement today, with over 88% of patients sharing vitals at least 16 days per month.
3. Low-Risk Financial Model. Cadence offers a low-risk financial model with fees tied to performance and actual patient utilization. Cadence makes the upfront capital investment to support the implementation of the remote monitoring program, including approved devices, deployment configuration, enrollment staff, clinical staff, technical support staff, and logistics. In both fee-for-service and value-based arrangements, Cadence only invoices partners for services rendered to the patients.

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

• Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
• Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
• Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
• High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
• Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
• URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience.