"My practice was introduced to SparroWell through the ACO we are part of. I had no clue what CCM was but after 5 minutes on the phone with Ernestina, I was sold. Literally, sold.
She was able to get started within a few days and within a couple of weeks we had a full-functioning chronic care management program going! My NPs didn't need to do anything.
The nurses from SparroWell let us know of issues that were found with our patients..... some of those issues could have led to unnecessary hospitalizations. We have started seeing residents in our communities switch over to our practice, which has been nice to see.
Our ACO attribution has increased significantly from last year, which is SUPER nice to see and our monthly reporting shows high risk resident costs decreasing."
Dr. P. | President and former State Medical Director
“We have had over two years of hands-on CCM experience. We built a turnkey operation from the ground up with a different partner that was pretty successful from conception. As we grew we realized that we had our own limitations of staff, knowledge, and execution of meaningful visits. We were stuck and couldn't grow. A colleague introduced SparroWell to our group and I could tell right away they were different.
From the very beginning it's been smooth, exactly as promised, and honestly, much better than we anticipated. Ernestina and her team are truly a turnkey operation that has eased our minds about the future of our CCM experience.
Her team guided us through the onboarding, put in the hours and the time to get started, and has exceeded our expectations with customer service. We have not had a single complaint about any member of the SparroWell team and it has been refreshing.
Hands down best decision we have made.”
H.R. | Chief Operating Officer
"When I logged on this morning, I noticed a message from one of my providers....this didn't just make my day....it made my entire month!
He said "Just thought I would let you know that my communities have had such positive things to say about you! They really enjoy collaborating with you and all have expressed appreciation for everything you help them with. Keep knocking it out of the park!"
J.A. | SparroWell Care Manager via their Nurse Practitioner
“Honestly, I hadn't ever heard of Chronic Care Management before our medical director introduced us to our CCM Case Manager.
Now, I wonder why every single medical director doesn't have a CCM program. Our CCM nurse has prevented several tags that I know of and I would imagine SOOO many more that we don't!
Our CCM nurse is an extremely valuable resource for our community.....we joke sometimes and tell her "where have you been all of my life?"
C.R. | Director of Nursing at a long-term care facility
"Hello Dr. K, my mom and I just got off the phone with Katelyn. We just wanted to let you know just how much we enjoy her.
I know mom worries quite a bit and calls Katelyn quite often. Anyways, we just wanted to thank you for bringing her on your team. I can definitely see mom's anxiety and worries about her health are becoming less and less since she seems to really like her.”
Dr. K. | Patient guardian via physician
